Appendix B -
Troubleshooting
48
3. Subsequent replies will provide an explanation of the cause of the problem.
Replies from the command prompt can be interpreted as defined in the table
below:
Note:
Ping Reply
Interpretation and recommendation
AXIS 9010 connected
AXIS 9010 disconnected
bytes = 32 time = 2
ms......
- or something similar
The AXIS 9010 is responding cor-
rectly. There are probably no con-
flicts with the IP address -
disconnect the AXIS 9010 and ping
again to verify.
The IP address is already used and
cannot be used again. You must
obtain a new IP address for your
AXIS 9010.
destination host
unreachable
The AXIS 9010 is not accessible.
Check your network settings.
____________
request timed out
The IP address is not in use. You are
either pinging the wrong IP address
or your AXIS 9010 does not have
the correct IP address.
This IP address is not used by anyone
and is available for use for your
AXIS 9010. Set the IP address again,
power on the AXIS 9010 and then
try accessing the unit.
no response from ping
command
The AXIS 9010 is not accessible.
Check your network settings.
____________
Please visit www.axis.com for more support and additional help through the
FAQ database or to fill in and mail a problem form.
