35
Common problems
Check item
Weak talk quality
Please check if the phone signal is strong enough;
If you are in the building, please move the phone or
move near the window.
The contact can not get your
voice when making phone call
Please check if your MIC has blocked by fittings or
other blocks.
Receiver sound is too low
Please check if your receiver volume has been
adjusted to the minimal.
The mobile phone has a weak
receive signal or usually drop
in the phone call
Please check if the phone has a strong signal.
If no signal, please use it in a strong signal place.
The screen display the
information such as “No
Service” or: Searching…”
Please check if you are in a weak signal area (in the
channel or surround by buildings), change the area
and retry.
Please check if you can try to get the services without
the service provider permission. If needed the service,
please contact the service provider for more
information.