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AVM Fritz!Box 3390, Configuration And Operation Manual

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AVM Fritz!Box 3390 Configuration And Operation Manual Download Page 5

FRITZ!Box 3390

5

19

Taking FRITZ!Box Out of Operation. . . . . . . . . . . . . . . . 128

19.1

Restoring Factory Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128

19.2

Uninstalling Supplementary Software . . . . . . . . . . . . . . . . . . . . . . 130

20

Technical Specifications. . . . . . . . . . . . . . . . . . . . . . . . 132

20.1

Ports and Interfaces. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132

20.2

Router Functions  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132

20.3

User Interface and Display  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133

20.4

Physical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133

20.5

Cables. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133

21

Customer Service  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134

21.1

Documentation on the FRITZ!Box  . . . . . . . . . . . . . . . . . . . . . . . . . . 134

21.2

Information in the Internet  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134

21.3

Feedback on FRITZ!Box  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135

21.4

Assistance from the Support Team . . . . . . . . . . . . . . . . . . . . . . . . . 136

21.5

Manufacturer’s Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137

Legal Notice. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138

Legal Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138

Declaration of CE Conformity  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139

Disposal Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140

Drilling Template . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141

Index  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143

Summary of Contents for Fritz!Box 3390

Page 1: ...FRITZ Box 3390 AVM GmbH Alt Moabit 95 10559 Berlin Telefon 030 39976 0 info avm de www avm de Configuration and Operation 411298001 Configuration and Operation 411298001 ...

Page 2: ...3 Security and Handling 12 4 Connecting the FRITZ Box 15 4 1 Connecting to Electrical Power 15 4 2 Connecting to the Internet 15 5 Connecting the Computer to the FRITZ Box 20 5 1 Connecting Computers to the LAN Port 20 5 2 Connecting Computers over Wireless LAN 22 6 The FRITZ Box User Interface 29 6 1 Opening the User Interface 29 6 2 Overview Everything at a Glance 30 6 3 Configuring FRITZ Box wi...

Page 3: ... 9 2 Using MyFRITZ 55 9 3 Security with MyFRITZ 58 10 Firmware Update Updating FRITZ OS 59 10 1 Performing an Update with the Wizard 59 10 2 Performing an Online Update 60 10 3 Performing a Manual Update 61 10 4 Using the Automatic Search for Updates 62 11 FRITZ Box as an Internet Router 64 11 1 Parental Control Controlling Internet Access 64 11 2 Port Forwarding Making Computers Accessible from t...

Page 4: ... 108 15 1 Power Supply for USB Devices 108 15 2 USB Devices on the FRITZ Box 108 15 3 Using USB Devices Safely 109 15 4 Configuring Access Rights 109 15 5 Accessing USB Memory 110 15 6 Sharing a USB Printer 111 16 FRITZ NAS Storage in the Home Network 118 16 1 Prerequisites for FRITZ NAS 118 16 2 Starting FRITZ NAS 118 16 3 FRITZ NAS Password Protection 118 17 Saving Energy with FRITZ Box 119 17 1...

Page 5: ...ns 132 20 3 User Interface and Display 133 20 4 Physical Specifications 133 20 5 Cables 133 21 Customer Service 134 21 1 Documentation on the FRITZ Box 134 21 2 Information in the Internet 134 21 3 Feedback on FRITZ Box 135 21 4 Assistance from the Support Team 136 21 5 Manufacturer s Warranty 137 Legal Notice 138 Legal Notice 138 Declaration of CE Conformity 139 Disposal Information 140 Drilling ...

Page 6: ...st be observed to avoid malfunctions Marker Example Quotation marks designate elements in the user interface path entries and names of folders and files Home network C Pictures Info Pointed brackets mark wild cards Telephone number Blue underlined text designates addresses to be entered in the browser fritz box Blue text designates links and references within this manual see page 138 Bold type emp...

Page 7: ...ters and network devices into your private home network The devices can exchange data with each other and enjoy shared access to USB hard drives USB printers and other USB devices The FRITZ Box transmits music video and im age files to suitable playback devices in the home network Settings for the FRITZ Box and for your private network are configured in a user friendly user interface The user inte...

Page 8: ...ther network devices like game consoles and network hubs USB 2 USB 2 0 ports for connecting USB devices like printers or storage media Wireless access point Integrated wireless LAN access point for connecting to wireless devices that use the radio standard IEEE 802 11a IEEE 802 11b IEEE 802 11g or IEEE 802 11n in the 2 4 or 5 GHz frequency band printer USB devices USB 2 0 for DSL without a telepho...

Page 9: ... Button With the WLAN button you can turn the wireless LAN func tion on and off WPS Button With the WPS button you can connect wireless devices with the FRITZ Box by WPS WPS is an easy way to establish secure wireless connections see page 23 WLAN WPS Power LAN WLAN DSL Info WLAN WPS Power LAN WLAN DSL Info WLAN WPS ...

Page 10: ...ted de vice network adapter or hub switch WLAN on Wireless LAN function is enabled flashing Switching the wireless LAN function on or off Adopting the wireless LAN settings Performing WPS WPS procedure aborted More than two wireless devices are performing WPS at the same time Repeat the WPS procedure DSL on Internet connection is active Info flashing Updating FRITZ OS the firmware of your FRITZ Bo...

Page 11: ...Z Box 3390 one power supply unit one network cable printed product information 3 2 Requirements for Operation In order to operate the FRITZ Box you must have the following an up to date web browser Some of the FRITZ Box functions can be used only with a web browser that supports HTML5 for instance Firefox version 17 or higher Internet Explorer version 9 or high er or Google Chrome version 23 or hi...

Page 12: ...installing and using the FRITZ Box please read the fol lowing security and handling instructions Safety Instructions Avoid overloading power outlets extension cables and socket strips Overloaded power supply components present a fire and electrocution risk Avoid using socket strips and extension cords if at all possible Do not connect multiple extension cords or socket strips to each other Before ...

Page 13: ...its may result Do not open the FRITZ Box housing The device contains hazardous components and should only be opened by authorized repair technicians The FRITZ Box is intended for indoor use only Handling the FRITZ Box You can either place the FRITZ Box on a horizontal sur face or mount it on a wall For a drilling template to mount the FRITZ Box on a wall see page 141 Place or hang the FRITZ Box in...

Page 14: ...FRITZ Box 3390 14 Security and Handling Make sure to keep enough distance from potential sources of interference like microwave devices or elec tric devices with large metal housings ...

Page 15: ...o an AC power outlet The Power LED begins flashing after a few seconds to indi cate that the FRITZ Box is ready for operation 4 2 Connecting to the Internet The FRITZ Box can be connected using various types of Inter net connections DSL VDSL line Internet cable access using a cable modem Internet via mobile network using a UMTS HSPA modem Before you connect the FRITZ Box note the additional in str...

Page 16: ...ine Your fixed telephone line is an analog line or an ISDN line You have a telephone socket left and a DSL splitter If you have ISDN the NTBA is also connected to the DSL splitter Read the instructions on page 17 Only DSL or VDSL line without a fixed line also called an IP based line or a direct access Telephone calls can be conducted over the Internet You have a telephone socket Read the instruct...

Page 17: ... On the FRITZ Box the Power LED lights up Connecting to a DSL or VDSL Line Connecting to the telephone socket 1 Insert the DSL cable included in the package into the DSL socket on the FRITZ Box 2 Insert the DSL cable into your telephone socket On the FRITZ Box the Power LED lights up LAN 2 LAN 2 LAN 3 LAN 3 LAN 4 LAN 4 Power Power Power WLAN LAN DSL Info DSL DSL LAN 1 LAN 1 WPS WLAN LAN 2 LAN 2 LA...

Page 18: ... via wire less LAN or using a network cable see page 20 4 Set up the Internet connection for connections via cable in the FRITZ Box see page 37 Connecting to the Internet via the Mobile Network If no other kind of Internet connection is available you can use your FRITZ Box to connect to the Internet via the mobile communications network A USB modem for mobile Internet access UMTS HSPA is required ...

Page 19: ...ing a Network Cable 1 Connect the FRITZ Box to the router with a network cable 2 Insert one end of the cable into the socket on the FRITZ Box labeled LAN 1 3 Insert the other end of the cable into a network socket on the router or in the network Once you have connected a computer to the FRITZ Box you can configure the Internet connection as described in section Internet Connection over LAN 1 FRITZ...

Page 20: ...1 Insert the network cable included in the package into the network LAN port of the computer 2 Insert the free end of the cable into a LAN socket on the FRITZ Box Now the FRITZ Box and the computer are connected with each other A computer can be connected with the FRITZ Box using only one of these methods It is not possible to connect using the network cable and wireless LAN LAN 2 LAN 2 LAN 2 LAN ...

Page 21: ...of the FRITZ Box Connecting a Network Hub or Switch You can also connect a network hub or switch to the LAN ports on the FRITZ Box Connecting the FRITZ Box to a network hub 1 Insert the network cable included in the package into the uplink port of the network hub or network switch 2 Insert the free end of the cable into a LAN socket on the FRITZ Box The FRITZ Box and the network hub are now connec...

Page 22: ...al wireless LAN adapter like a USB stick for example or a device integrated in the computer Many modern computers and notebooks come with a wireless LAN device integrated Wireless LAN security settings In the FRITZ Box wireless LAN security settings are en abled upon delivery Before a computer can establish a wireless connection to the FRITZ Box the wireless LAN security settings of the FRITZ Box ...

Page 23: ...tton method WPS PBC can be used if your wire less LAN device is equipped with a WPS button or if WPS can be enabled via the control software of the wireless LAN de vice 1 Briefly press the WPS button of the FRITZ Box 2 When the WLAN LED flashes start WPS on the wireless LAN device You have two minutes for this task How to start WPS depends on the wireless LAN device Either press a button on the wi...

Page 24: ...o to the WPS Quick Connection page 4 Enable the setting WPS enabled 5 Select the option PIN method WPS PIN the FRITZ Box specifies the PIN 6 The PIN will be displayed Enter this PIN in the control software of the wireless LAN device 7 Click Start WPS The WLAN LED on the FRITZ Box flashes slowly indicating that the WPS procedure has begun Now a secure wireless LAN connection is being established be...

Page 25: ...establish a se cure wireless LAN connection quickly and conveniently 1 Switch on your computer 2 Insert your FRITZ WLAN USB Stick into one of the USB ports on the FRITZ Box The wireless LAN security settings are transmitted to the FRITZ WLAN USB Stick The Info LED on the FRITZ Box begins flashing quickly As soon as the Info LED stops flashing transmission of the settings has been concluded 3 Remov...

Page 26: ... separate wireless LAN device because you do not have one integrated then install the wireless LAN device in the computer along with the corresponding wireless LAN software Please take note of the instructions in the doc umentation of the device Transferring Wireless LAN Security Settings The values for wireless LAN security preconfigured in the FRITZ Box have to be transferred to the wireless LAN...

Page 27: ... WEP For this you must change the wireless LAN settings in the FRITZ Box 1 Connect the FRITZ Box and the computer using the net work cable yellow see the section Connecting Compu ters to the LAN Port on page 20 2 Open the FRITZ Box user interface see the section Opening the User Interface on page 29 3 Select the WLAN Security menu 4 Then select WEP encryption and enter a network key 5 Click the Ap...

Page 28: ... Configure your wireless LAN device with the security set tings entered in the FRITZ Box The wireless LAN connection between your wireless device and the FRITZ Box will be established We strongly recommend using a wireless LAN device that supports WPA or WPA2 for instance a FRITZ WLAN USB Stick from AVM WEP is out of date and data encrypted with WEP can be deciphered within minutes ...

Page 29: ... information on the FRITZ Box and on your con nections 6 1 Opening the User Interface The FRITZ Box user interface can be opened on any computer connected with the FRITZ Box 1 Start a web browser on your computer 2 Enter fritz box in the address line of the browser The FRITZ Box user interface opens Entering the address fritz box in the browser If the user interface does not open see the instructi...

Page 30: ...name the currently installed ver sion of FRITZ OS and its current energy consumption Depending on your settings the following additional informa tion is displayed here If you assigned an individual name for your FRITZ Box see page 94 this name will be displayed here If you use the automatic search for updates page 62 and a new FRITZ OS version is available on the AVM Up date Server for your FRITZ ...

Page 31: ...ecks whether new firmware is available for your FRITZ Box and installs it automatically if desired see page 59 The Set UpInternet Connection Wizard This Wizard assists you in checking and configuring your Internet connection see page 36 6 4 Standard View and Advanced View The FRITZ Box user interface has two views the standard view and the advanced view Upon delivery the FRITZ Box interface is set...

Page 32: ... Box at any time or load your settings to another FRITZ Box Saving the Settings with the Wizard 1 Open the FRITZ Box user interface see page 29 2 Click Wizards in the menu 3 Click Save Settings The Save Settings Wizard is started 4 Select the option Save settings and then click Next 5 Enter a password of your choice in the Password field and then click Save 6 In the next windows confirm that the b...

Page 33: ...the FRITZ Box Save Settings 1 Open the System Backup menu Depending on the browser you use and how it is config ured while saving either you can specify a location for storage or automatically have the backup file saved to a certain download folder 2 Enter a password of your choice in the Password field 3 Click Save and save the FRITZ Box export file on your computer or on another storage medium T...

Page 34: ...TZ Box will be restarted After the restart you will be automatically redirected to the FRITZ Box Overview page Apply Settings 1 Open the System Backup menu 2 Switch to the Apply tab 3 Enter the password 4 Click Browse and select a backup file 5 Click Source File When the backup file is loaded you will receive an over view of all settings that you can apply to the FRITZ Box When settings from a bac...

Page 35: ...tings to be adopted 7 Click Apply The selected settings are loaded to the FRITZ Box After the settings have been applied the FRITZ Box must be restarted Settings that do not match your FRITZ Box or which are already configured in your FRITZ Box will not be offered for application ...

Page 36: ...ce provider These data are required to configure the Internet connection Configuring an Internet Connection Automatically If your Internet service provider arranges for the service of au tomatically configuring your Internet connection the auto matic configuration will be performed right after the FRITZ Box is connected No additional settings for the Inter net connection have to be configured in t...

Page 37: ...ished and controlled by the FRITZ Box In this operating mode all FRITZ Box functions like Internet telephony firewall are available without restriction 1 Open the FRITZ Box user interface see page 29 2 Select Wizards in the menu 3 Click the Set Up Internet Connection Wizard and follow the instructions 7 3 Internet Connection for the Mobile Network With a USB modem you can also establish the Intern...

Page 38: ...twork For this kind of connection the FRITZ Box can be configured as an independent router or as an IP client in the existing network Configuring FRITZ Box as a Router You can configure the FRITZ Box to work as an independent router to provide a network with its own network address range 1 Connect the FRITZ Box to the router or network with a ca ble as described in section Connecting with a Router...

Page 39: ...in section Connecting with a Router or a Network on page 19 2 Open the FRITZ Box user interface 3 Select the Internet Account Information menu 4 Select the More Internet service providers entry from the Internet service provider drop down list 5 Select the Other Internet service provider entry from the second drop down list 6 From the Connection area select the External modem or router option 7 In...

Page 40: ...fing the Net 7 5 Surfing the Net 1 Start a web browser on your computer 2 Enter in the address field the URL of the web page you would like to visit for instance avm de en The requested Internet page is opened and displayed ...

Page 41: ...ITZ Box is to en ter the FRITZ Box password Define a password specific to this device which will be requested every time the user interface is opened For instructions on setting up the FRITZ Box pass word see the section A Single FRITZ Box Access for All Users from page 43 For more specialized application areas you can also set up FRITZ Box users For each user account you define which contents of ...

Page 42: ...or which he is autho rized For more information about which rights you can set up in a user account see the section starting on page 47 The FRITZ Box user inter face can be opened from the home network Yes Yes You can access the FRITZ Box user interface from devices that are connected with the FRITZ Box in the home net work The FRITZ Box user inter face can be opened via an Internet connection No ...

Page 43: ...tory settings to the FRITZ Box and all of your personal settings will be lost see page 51 8 1 A Single FRITZ Box Access for All Users The basic method of logging in to the FRITZ Box user interface is to enter the FRITZ Box password With this password all us ers can open the user interface and access all of the FRITZ Box s contents and settings Setting Up the FRITZ Box Password 1 In the FRITZ Box u...

Page 44: ... to leave the FRITZ Box user interface Log off of the FRITZ Box before you surf the web with your browser If you do not click on the FRITZ Box user interface for a period of longer than sixty minutes you will be logged off automatically 8 2 Individual Access for Each FRITZ Box User If you would like to access your FRITZ Box from the Internet you have to configure password protected login with FRIT...

Page 45: ... For more in formation see the section page 47 5 In the Rights area specify for each FRITZ Box user which FRITZ Box contents he is allowed to use For comprehensive information about rights read from page 47 6 Save your entries by clicking OK The FRITZ Box user account has been set up 7 Switch to the Login in the Home Network tab and se lect the Login with FRITZ Box user name and password option Co...

Page 46: ...ITZ Box contents for which he has access rights Keep in mind that a corresponding service must also be enabled in the FRITZ Box for Internet access For more in formation see the section Accessing the FRITZ Box from the Internet from page 47 5 In the Rights area specify for each FRITZ Box user which FRITZ Box contents he is allowed to use For comprehensive information about rights read from page 47...

Page 47: ...om the home network with these rights the user can open the myfritz box view There he can view faxes the call list FRITZ App Fon and listen to voice messages Access to NAS contents After logging in from the home network a user with these rights can open the FRITZ Box user interface fritz nas Here he can view the contents for which he has read rights and if he has write rights as well edit these co...

Page 48: ...ITZ Global Access to the FRITZ Box from page 53 For more information about HTTPS see the chapter Access from the Internet via HTTPS FTP and FTPS from page 70 How to Use FRITZ Box User Accounts Using your personal FRITZ Box user account with all rights you can control your FRITZ Box at home from any where and also view contents and download what you need If you set up a FRITZ Box user account for e...

Page 49: ...login method with FRITZ Box user name and password to access your FRITZ Box you can also set up a user account with NAS access rights Quick Access to Your Own User Account At the top of the FRITZ Box user interface is a navigation bar that allows users to switch between the views of the FRITZ Box they are authorized to use Displayed on the left is the name of the FRITZ Box user account with which ...

Page 50: ...riod of longer than sixty minutes you will be logged off automatically Disabling FRITZ Box Users You can disable a user account without deleting it The owner of a disabled account can no longer access the FRITZ Box con tents 1 In the FRITZ Box user interface open the System FRITZ Box Users menu 2 Click the Edit button for the user account to be dis abled 3 In the Users area remove the checkmark in...

Page 51: ...er about five seconds and wait until the Power LED lights up In the first ten minutes after restarting you can restore the factory settings to the FRITZ Box 3 Open the browser on a computer connected with the FRITZ Box by wireless LAN or LAN and enter fritz box in the address field 4 In the Welcome to your FRITZ Box window click For got password underneath the password query on and follow the inst...

Page 52: ...on is not suffi ciently protected from malicious programs or unwelcome ac tivities Therefore we urgently advise against using the FRITZ Box without password protection For comprehensive information about logging in to the FRITZ Box with a password see the sections Individual Ac cess for Each FRITZ Box User from page 44 and A Single FRITZ Box Access for All Users from page 43 Protect your FRITZ Box...

Page 53: ...l cloud service in which all of your data are lo cated safely at home Data transmission is encrypted see page 58 FRITZ Box user interface With MyFRITZ you can open the user interface of your FRITZ Box from anywhere and con figure settings 9 1 Configuring MyFRITZ The MyFRITZ service can be used only with a MyFRITZ ac count Register your FRITZ Box to receive a MyFRITZ account For instructions see th...

Page 54: ...mer als and special characters See Characters for Passwords in the Online Help of the FRITZ Box for more information about which characters you re allowed to use When a password is defined it is displayed in clear text Once it has been saved every time it is entered it will be displayed encoded 6 If you do not have a FRITZ Box user account yet you will be prompted to set one up by assigning a user...

Page 55: ... registered with your MyFRITZ account On the MyFRITZ page of the FRITZ Box user interface the op tions MyFRITZ enabled for this FRITZ Box and Internet ac cess to the FRITZ Box via HTTPS enabled are selected Click Refresh status if the status of your MyFRITZ account is not yet marked with a red icon 9 2 Using MyFRITZ As soon as you have created a MyFRITZ account and regis tered your FRITZ Box with ...

Page 56: ...can access the storage media you released for sharing MyFRITZ over a Smartphone or Tablet With the MyFRITZ App from AVM you can use the MyFRITZ web service on the following devices Android smartphones or Android tablets with Google An droid 2 2 or later iPhone model 3GS or later or iPod touch 3rd genera tion or higher or iPad with iOS 5 0 or later The MyFRITZ App is available in the Google Play St...

Page 57: ...can also use MyFRITZ in the FRITZ Box home network 1 Enter myfritz box in the address field of your browser 2 Log in to your FRITZ Box Depending on the registration method you set for the home network you must enter the FRITZ Box password or the user name and the password of the FRITZ Box user account You will be directed to the MyFRITZ page of your FRITZ Box In this case no registration with MyFR...

Page 58: ...on of the FRITZ Box with the MyFRITZ account accessing the MyFRITZ page of your FRITZ Box over myfritz net accessing the user interface of the FRITZ Box The HTTP protocol is used to update the IP address on myfritz net each day The password is never transmitted as clear text For further details on the HTTPS and HTTP protocols see the section Access from the Internet via HTTPS FTP and FTPS from pag...

Page 59: ...ITZ Box user interface see page 29 2 Click Wizards in the menu and start the Update Wizard The Wizard checks whether a FRITZ OS update is avail able for your FRITZ Box If the Wizard finds an update it displays the version number of the new FRITZ OS Click the link under the FRITZ OS version to view information about further de velopments and new functions contained in the FRITZ OS update Read this ...

Page 60: ...Z OS The FRITZ Box checks whether a FRITZ OS update is available for your FRITZ Box If a new FRITZ OS version is available for your FRITZ Box the Start Firmware Update Now button will be dis played 5 Click this button to start the update The FRITZ OS update begins and the Info LED on the FRITZ Box starts flashing The firmware update is complete when the Info LED stops flashing Never clear the conn...

Page 61: ...o the folder for your FRITZ Box model then to the sub folder firmware and then to the folder named english 3 Download the current firmware update for your FRITZ Box with the file suffix image to the computer The currently installed firmware version is displayed on the Online Update tab FRITZ OS File tab and on the Overview page The version number of the firmware you downloaded and saved is include...

Page 62: ...hoose the file with the new firmware you already downloaded and saved on your computer 6 Click the Start Update button The new firmware is transmitted to the FRITZ Box The firmware update is complete when the Info LED stops flashing 10 4 Using the Automatic Search for Updates With the AVM service Search for updates automatically you will always be informed about the latest FRITZ OS updates for you...

Page 63: ...Disabling the Automatic Search for Updates Service The service Search for updates automatically is enabled up on delivery of the FRITZ Box but you can disable it if desired 1 Open the FRITZ Box user interface see page 29 2 Select the Contents link in the header The contents page or site map of the FRITZ Box user in terface is opened 3 Scroll down to the botton of this page and click the AVM Servic...

Page 64: ...ion of Internet use each day Contents you can use filtering to block access to web sites with inappropriate content Network applications you can block unauthorized net work applications from running Time Restrictions Filter Lists Network Applications Restricting Online Time On a timetable you can define at what times and for a total of how long the Internet connection may be used on each day of th...

Page 65: ...ites includ ed in the list can be opened and no others Using a whitelist is convenient if access is to be limit ed to just a few web sites Block web sites with a blacklist You can create a list known as a blacklist in which you include the web sites a user is not allowed to ac cess No web site included on the blacklist can be opened When a blacklist is used web pages generally can no longer be ope...

Page 66: ...onfigured for each individual Windows us er Parental control for Windows users requires the ser vice AVM FRITZ Box Parental Control This service can be downloaded for free from the AVM web site Setting up parental control in the FRITZ Box 1 Open the FRITZ Box user interface see page 29 2 Select the Internet Filters menu The Parental Control menu is displayed 3 Select a network device or a Windows ...

Page 67: ...ers in your network to other Internet users The following port forwarding methods are possible in the FRITZ Box PING IPv4 The FRITZ Box responds to ping inquiries from the Internet addressed to the IPv4 address of the FRITZ Box IPv6 The FRITZ Box responds to ping inquiries from the Internet addressed to the IPv6 address of the FRITZ Box Additionally you can set up PING6 port forwarding rules for e...

Page 68: ...w to determine the public IPv4 address of the FRITZ Box 1 Open any Internet page in order to establish an Internet connection 2 Open the FRITZ Box user interface and enable the ad vanced view in the user interface ESP GRE IPv4 Within IPv4 networks you can open the firewall for the two protocols ESP and GRE which do not use ports Exposed host Open firewall completely IPv4 Within IPv4 networks you c...

Page 69: ...RITZ Box transmits the new IP address to the dynamic DNS provider in the form of an update request Then the domain name is assigned to the current IP address by the dynamic DNS provider Setting up Dynamic DNS in the FRITZ Box 1 Open the FRITZ Box user interface see page 29 2 Enable the advanced view 3 Select the Internet Permit Access menu 4 Select the Dynamic DNS page and set up dynamic DNS See t...

Page 70: ...om the Internet allowed is configured Access to NAS Every user who would like to access the NAS of the FRITZ Box externally from the Internet re quires a FRITZ Box 3390 user account for which the rights Access from the Internet allowed and Access to NAS contents are configured The protocols for the desired access must be enabled in the FRITZ Box HTTPS FTP and FTPS The protocols HTTPS FTP and FTPS ...

Page 71: ...hey access the Internet connection For example you may wish to ensure that applications like IPTV and video on demand are always treated with higher priority than other applications You can also specify that file sharing applications like eMule and BitTorrent always have to wait be hind online games Categories for Prioritization There are three categories for prioritization Real time appli cations...

Page 72: ...zed in this category 90 of the FRITZ Box s upload bandwidth is available as long as no application from the Real time applica tions category requires bandwidth The remaining 10 of the upload bandwidth is available for applications that are prioritized in lower categories or not prioritized at all If multiple network applications are assigned to the Pri oritized applications category then they must...

Page 73: ...be sent to the Internet than the upstream transmission rate of the Internet connection allows As long as no packets are being sent from higher priority applications the full transmission rate of the Internet connection is available for low priority packets Setting Up Prioritization in the FRITZ Box 1 Enable the advanced view 2 Prioritization is set up in the Internet Filters Prioriti zation menu 1...

Page 74: ... the Internet Permit Access menu 4 Select the VPN page See the Online Help of the FRITZ Box to set up VPN Supplementary Software for VPN All of the information required for a VPN is saved in a configu ration file The terminals involved in any VPN must receive this file Individual computers that are networked over a VPN require a VPN client Configure FRITZ Box VPN Connection Wizard AVM provides the...

Page 75: ...able DNS Servers DNS servers are preset in the FRITZ Box for IPv4 and IPv6 These are the DNS servers assigned by the Internet provider For both IPv4 and IPv6 the preset DNS server can be replaced by a free DNS server Free DNS servers include for instance OpenDNS and Google DNS Here is how to change the DNS server entry 1 Open the FRITZ Box user interface 2 Enable the advanced view 3 In the Interne...

Page 76: ...to the corresponding IP address There is one unambiguous IP address for every URL The home user relies on the authenticity of the IP address re turned by the DNS server Authentic means that the response is the IP address of the desired web site and not a faked IP address that leads to a fake web site DNSSEC can ensure that the returned addresses are authentic Support with the FRITZ Box The FRITZ B...

Page 77: ...e FRITZ Box supports native IPv6 and IPv6 with a tun nel protocol Native IPv6 means that your Internet ser vice provider supports IPv6 directly on your line IPv6 Capable Services in the Home Network FRITZ NAS access via SMB or FTP FTPS Access to the user interface with http or https over IPv6 The DNS resolver of the FRITZ Box supports queries for IPv6 addresses AAAA records and can query the up st...

Page 78: ...t the Internet Account Information menu 4 Select the IPv6 page and set up IPv6 in the FRITZ Box Consult the Online Help of the FRITZ Box user interface for more information Setting Up IPv6 on the Computer You can establish connections in the IPv6 range of the Inter net only if IPv6 is installed and enabled on the computers in your home network IPv6 is already installed and enabled in the Windows 7...

Page 79: ...a substitute upon DSL failure 1 Insert the USB modem in the USB port on the FRITZ Box 2 Open the FRITZ Box user interface see page 29 In the Internet menu the sub menu Mobile Commu nications is displayed 3 Select the setting Automatically enable the mobile con nection when the DSL connection is disrupted 4 Configure the settings for your Internet connection over the mobile communications network F...

Page 80: ... between the FRITZ Box and your devices are encrypted For encryption the FRITZ Box and your wireless devices must use the same en cryption method The FRITZ Box is preconfigured with today s safest encryption method WPA2 This encryption method is supported by many of the latest wireless LAN devices If you would like to use wireless devices that do not support WPA2 or WPA you can switch encryption i...

Page 81: ...u can connect wireless devices with the FRITZ Box manual ly Wireless devices like notebooks tablets and smartphones use the wireless LAN software of their own operating system for this connection A wireless LAN adapter on the USB port of your computer can use the wireless LAN software of your com puter or a wireless LAN program of its own No matter what program is used to establish the wireless LA...

Page 82: ...r DSL line If the FRITZ Box is connect ed in another way for instance to a cable modem you cannot set up guest access Configuring Wireless LAN Guest Access 1 Open the FRITZ Box user interface 2 Make sure that the wireless LAN radio network WLAN is enabled in the WLAN Radio Network menu 3 Select the WLAN Guest Access menu and enable guest access 4 Assign a name for the guest wireless network SSID a...

Page 83: ...RITZ Box night service also affects any other FRITZ Box products connected in the network the FRITZ WLAN Repeat er for instance the wireless transmission of these devices is also switched on and off according to the settings in the FRITZ Box 1 Open the FRITZ Box user interface see page 29 2 Open the WLAN Schedule menu 3 Enable the timer for the wireless LAN radio network 4 Configure the settings f...

Page 84: ...e frequency range You can extend the range of your wireless LAN radio network with a wireless repeater Or you can set up a second FRITZ Box as a wireless repeater Extending a Wireless LAN Radio Network with a Wireless Repeater You can extend the range of your wireless LAN radio network with a wireless repeater In combination with the FRITZ Box the AVM FRITZ WLAN Repeater is especially suitable All...

Page 85: ...oughput The FRITZ Box supports your choice of the standards IEEE 802 11a IEEE 802 11b IEEE 802 11g and IEEE 802 11n Wireless devices based on one or more of the standards list ed can be used for wireless LAN connections with the FRITZ Box The standards are intended for different frequency bands IEEE 802 11a Because this standard works exclusively in the seldom used 5 GHz range it offers the opport...

Page 86: ...802 11n in the 2 4 GHz frequency band and parallel in the 5 GHz frequency band Modulation processes and antenna techniques like MIMO Multiple In put Multiple Output use whichever frequency band is avail able more effectively than the older standards Thanks to compatibility with the 802 11g standard you can also continue to use older wireless devices Setting the Right Standard in the FRITZ Box The ...

Page 87: ...standards of the two wireless radio LAN networks in the FRITZ Box such that they are compatible with all of the wireless devices used in the wireless network Make a note of which standards the wireless devices in your network are compatible with and then adjust the FRITZ Box settings according to the following information Note the following for the configuration of this setting 11n 11g In your rad...

Page 88: ...wireless devices compatible with one or all of the following standards 802 11n 802 11g 802 11b In this case set the wireless LAN standard for the 2 4 GHz frequency band to 802 11n g b 11n 11a In your radio network there are only wireless devices compatible with one or both of the following standards 802 11n 802 11a Set the following mode in the FRITZ Box 802 11n a The FRITZ Box transmits with this...

Page 89: ... the frequency ranges at 2 4 GHz and 5 GHz for transmission With the FRITZ Box you can establish wireless LAN connec tions in both frequency ranges at the same time 2 4 GHz frequency band In the 2 4 GHz frequency band wireless LAN works in the same range as Bluetooth microwave devices and various other devices like radio controlled toys garage door openers and video bridges This means that interfe...

Page 90: ...nel With the WLAN autochannel function the FRITZ Box automati cally searches for the channel subject to the least interfer ence This process takes into consideration interference from radio networks in the vicinity wireless LAN access points and potential sources of interference for instance video bridges baby monitors microwave ovens Should problems with interference persist despite this function...

Page 91: ... MHz channels 36 40 44 48 52 56 60 and 64 5470 5725 MHz channels 100 104 108 112 116 120 124 128 132 136 and 140 Different conditions may apply for the individual ranges 2 4 GHz and 5 GHz The FRITZ Box works in the wireless network in the 2 4 GHz range and parallel in the 5 GHz range Both frequency ranges can be used simultaneously for wireless connections This means you always have the optimum da...

Page 92: ...her data throughput Increasing bandwidths also increases the probability of inter ference by wireless networks in the vicinity Large bandwidths reduce the frequency range available to other wireless net works in the vicinity Allocation of the Wireless LAN Channels in the 2 4 GHz Range Allocation of the Wireless LAN Channels in the 5 GHz Range Bandwidth MHz Maximum Data Throughput Mbit s 20 216 40 ...

Page 93: ...Wireless LAN Getting Technical FRITZ Box 3390 93 60 5 30 132 5 66 64 5 32 136 5 68 100 5 50 140 5 70 20 MHz band width only 104 5 52 Channel Frequency GHz Channel Frequency GHz ...

Page 94: ...ed for sharing The USB devices connected to the FRITZ Box can be ac cessed by all network devices at the same time and available memory can be shared If you would like to learn more about the possibilities of net work devices in your FRITZ Box home network continue read ing in the chapter Network Devices in the FRITZ Box Home Network from page 96 USB Devices USB devices include for instance printe...

Page 95: ...re information about how to access the memory in your FRITZ Box home network safely and conveniently see the chapter Accessing USB Memory from page 110 FRITZ Box Name You can assign an individual name for your FRITZ Box in the FRITZ Box user interface The name is set up under Home Network FRITZ Box Name and appears in the following ar eas of your home network display name of the wireless radio net...

Page 96: ...ngs all network devices con nected with the FRITZ Box are located in a single network The network settings can be changed and adapted to your conditions and needs But you should do so only if you are well versed in networking technology Network Overview The FRITZ Box user interface shows an overview with all of the devices and users connected with the FRITZ Box The network overview Devices and Use...

Page 97: ... which the user or the network device is known to the FRITZ Box The names of network devices can be changed by clicking the button to edit the entry IP address For network devices also displayed is the IP ad dress with which the device is integrated into the FRITZ Box network Connection The wireless LAN icon is displayed for wireless connections Properties This column indicates whether port forwar...

Page 98: ...nction is also available when the devices are connected via FRITZ Powerline devices Wake on LAN is a function that allows a computer in the local network to be started when it is accessed from the Internet For instance you can access a computer using remote main tenance software without wasting electricity by keeping the computer switched on permanently The computer must be in standby operation Th...

Page 99: ...t cannot be changed The FRITZ Box always can be reached at this IP address For instructions about how to handle fixed IP addresses see the section Opening the User Interface Using an Emergency IP Address from page 124 Factory Settings IPv4 address 192 168 178 1 Subnet mask 255 255 255 0 DHCP server Enabled Network address of the subnet 192 168 178 0 Entire IPv4 address range for the computers 192 ...

Page 100: ...want to connect the FRITZ Box to the local IPv4 net work in order to make the FRITZ Box features available to all of the computers in the IPv4 network Reserved IP Addresses The entire IP network 192 168 180 0 in the FRITZ Box is re served for internal purposes IPv4 addresses from this network may not be assigned to the FRITZ Box DHCP Server for IPv4 The FRITZ Box is equipped with its own DHCP serv...

Page 101: ...he DHCP Server You can disable the DHCP server To make sure that all computers remain in the same IP network when the DHCP server is disabled you must enter the IPv4 ad dresses manually in the computers network settings First dis able the option Obtain an IP address automatically and then enter the IP address manually in the appropriate field In the case of the preset IPv4 address of the FRITZ Box...

Page 102: ... Home Network IPv6 Prefixes from Other IPv6 Routers You can allow the network devices connected to the FRITZ Box to receive IPv6 prefixes announced by other IPv6 routers in the local network Also announce DNSv6 server via router advertisement With this setting you specify that the FRITZ Box announc es the local DNSv6 server in the local network via router advertisement Alternatively the network de...

Page 103: ...assigns the network devices their IPv6 set tings These settings are used instead of the data in the router advertisement messages The DNS server IPv6 prefixes or IPv6 addresses can all be assigned by DHCPv6 Define which IPv6 settings should be assigned by the DHCPv6 server UPnP Settings The Universal Plug and Play UPnP service included in your FRITZ Box provides status information about the FRITZ ...

Page 104: ...dress Automatically The FRITZ Box has its own DHCP server which assigns IP ad dresses to the connected computers The connected comput ers must be configured such that they can receive their IP ad dresses automatically The steps for checking and adjusting this option differ among the operating systems See the rele vant section for your operating system Obtaining an IP Address Automatically in Windo...

Page 105: ...1 Click the network connection between the computer and the FRITZ Box with the right mouse button and select Properties Windows 8 Windows 7 and Windows Vista Under This connection uses the following items select Internet Protocol Version 4 TCP IPv4 Windows XP Under This connection uses the following items select Internet Protocol TCP IP 2 Click the Properties button 3 On the General tab enable the...

Page 106: ... IPv6 as well The computer now receives an IP address from the FRITZ Box Obtaining an IP Address Automatically in Mac OS X 1 Select the System Preferences in the Apple menu 2 In the System Preferences window click the Net work icon 3 In the Network window select the Built in Ethernet entry from the Show list 4 Switch to the TCP IP tab and select the Using DHCP option from the Configure IPv4 drop d...

Page 107: ...an IP Address Automatically FRITZ Box 3390 107 Obtaining an IP Address Automatically in Linux For comprehensive information and tips on network settings in Linux see for example tldp org HOWTO NET3 4 HOWTO 5 html ...

Page 108: ...y The total current consumption of connected USB devices without their own power supply may not exceed 500 mA Check the rating plates of the connected USB devices USB devices that exceed the total current consumption of 500 mA can be connected to the FRITZ Box using a USB hub with its own power supply 15 2 USB Devices on the FRITZ Box These USB devices can be connected to the FRITZ Box You can con...

Page 109: ...nveniently establish secure wireless LAN connections using AVM Stick Surf see Establishing a Wireless Connection with AVM Stick Surf on page 25 15 3 Using USB Devices Safely Follow the instructions below about how to use USB devices on your FRITZ Box The FRITZ Box can not defend the USB memory from ex ternal influences This means that voltage spikes or drops like those that occur during electrical...

Page 110: ...r the FRITZ Box from page 41 15 5 Accessing USB Memory The participants in the home network have various possibili ties for accessing the various storage media of the FRITZ Box Home network members can access the contents of con nected USB memory and all other memory of the FRITZ Box especially conveniently with FRITZ NAS For this FRITZ NAS offers a graphic interface and allows data exchange by dr...

Page 111: ...vailable to all participants in your home network You can ei ther release the printer for sharing as a network printer or use the FRITZ Box USB remote connection software to connect it with a computer Using a USB Printer as a Network Printer Configure the USB printer as a network printer on the FRITZ Box if the participants in the home network are to be able to use the printer jointly and simultan...

Page 112: ... a USB Printer with FRITZ Box USB Remote Connection on page 116 Setting Up a USB Printer as a Network Printer Connect the USB printer to the USB port of the FRITZ Box Preparing configuration 1 Open the FRITZ Box user interface 2 Enable the advance view 3 Select the Home Network USB Devices menu 4 Select the USB Remote Connection tab 5 Disable the option printers including all in one printers 6 Sav...

Page 113: ...ating system Devices and Printers Windows 7 Printers Windows Vista Printers and other Hardware Printers and Faxes Windows XP 2 Click the printer icon with the right mouse button and se lect Properties or Printer properties 3 Switch to the Ports tab 4 Click Add or Add Port 5 Double click the Standard TCP IP Port entry and click New Port then Next 6 Enter fritz box in the Printer name or IP address ...

Page 114: ...tting Up a USB Printer in Mac OS X version 10 5 or higher 1 In the dock click System preferences 2 Click Print Fax 3 Click the sign 4 Click IP Printer 5 In the Protocol drop down list select the entry HP Jet Direct Socket 6 Enter fritz box in the Address input field 7 In the Print Using drop down list select the printer that is connected to the USB port of your FRITZ Box If the FRITZ Box is config...

Page 115: ...s the printer name If the printer is not displayed you must first install the printer drivers for this device Consult the documenta tion of your printer for instructions The names of entries or menus in other operating systems not described above may be slightly different than the terms we use here If the FRITZ Box is configured as a wireless repeater or an IP client enter here the IP address at w...

Page 116: ...B device 1 Connect the USB printer to the USB port of the FRITZ Box 2 Open the FRITZ Box user interface 3 Enable the advanced view 4 Select the Home Network USB Devices USB Remote Connection menu 5 Click the USB remote connection software link 6 In the USB Remote Connection window click Down load 7 Download the file fritzbox usb fernanschluss exe 8 Double click the file and follow the instructions...

Page 117: ...g scanner option 5 Click Apply The FRITZ Box USB remote connection is enabled Using a USB Printer with FRITZ Box USB Remote Connection 1 Open the FRITZ Box USB remote connection by clicking the icon in the Windows task bar 2 Enter the FRITZ Box password in the My FRITZ Box area 3 Click Refresh 4 Click the USB printer in the Devices area The USB printer is being connected to the computer Do not con...

Page 118: ...ress line 3 FRITZ NAS opens and displays the storage media en abled in the FRITZ Box 16 3 FRITZ NAS Password Protection Access to FRITZ NAS and thus to the storage media of the FRITZ Box can be protected by defining a password in the user interface In the System FRITZ Box Users menu you can configure a shared password that is requested every time anyone in your home network accesses the FRITZ Box ...

Page 119: ...g Energy with the Wireless LAN Radio Network You can reduce the power consumption of the wireless LANra dio network by setting up night service for the wireless radio LAN net work see page 83 turning off the wireless LAN radio network with the WLAN button whenever no more wireless devices are registered on the FRITZ Box reducing the transmitter power of the FRITZ Box You can adjust the transmitter...

Page 120: ...s in the LAN Settings you can specify for each individual LAN port wheth er it should always operate at full power power mode or should reduce its energy consumption green mode With green mode you can reduce the power consumption of the FRITZ Box to the level necessary for your applications The LAN ports can be configured in the advanced view of the FRITZ Box user interface see page 31 In the Home...

Page 121: ...nnection Make sure the correct DSL variant annex is set in your FRITZ Box Set the DSL Variant Annex 1 Contact your Internet service provider to find out wheth er the DSL variant Annex A or Annex B is used on your DSL line 2 Connect a computer to the FRITZ Box see page 20 3 Open the FRITZ Box user interface see page 29 4 Switch to the advanced view and choose Internet DSL Information Line Settings ...

Page 122: ... entered incompletely Restart the FRITZ Box 1 Disconnect the FRITZ Box from the power supply 2 Wait about five seconds before reconnecting to the pow er supply 3 Wait until the LEDs Power and WLAN only if wireless LAN is switched on light up The FRITZ Box is ready for operation again Clear the Cache of Your Web Browser If the web browser shows only an empty white page empty the cache Firefox 1 Cli...

Page 123: ...Web Browsers If you use a different web browser see the Help for your browser for instructions on how to clear the cache Check the Proxy Settings of the Web Browser If a proxy server is enabled in your web browser the address of the FRITZ Box must be entered as an exception Check your web browser settings Firefox 1 Click the orange Firefox button and select Options Op tions Or click Tools in the m...

Page 124: ... enter the keyword network settings Other Web Browsers Check whether the use of a proxy server is enabled If so en ter fritz box as an exception in the proxy server settings For more information on the proxy settings see the Help for your web browser Configure the Computer s Network Adapter On your computer enable the setting Obtain an IP address automatically for the network adapter used to conne...

Page 125: ...er and the FRITZ Box this may be due to a variety of causes Work through the following steps in sequence until the error has been resolved Switch on the Computer s Wireless LAN Adapter The wireless LAN adapter in your computer must be ready for operation On many notebooks the built in wireless LAN adapter can be switched on by pushing a button or entering a key combination For more information see...

Page 126: ...N security settings 18 4 Wireless LAN Connection Interrupted If the wireless LAN connection between your computer and the FRITZ Box is disrupted this may be due to a variety of causes Work through the following steps in sequence until the error has been resolved Position the FRITZ Box and Wireless Devices Correctly Often all that is needed is to position the FRITZ Box and wire less devices in diff...

Page 127: ...ct to less interference than the 2 4 GHz band Use the 5 GHz frequency band with any wireless LAN devices that support this band Configure the FRITZ Box as follows so that you can select the 5 GHz radio network on your wireless LAN devices 1 Open the FRITZ Box user interface see page 29 2 Enable the advanced view Click the View link once to switch between the stan dard view and the advanced view 3 ...

Page 128: ...answering machine will also be deleted The network key of the factory settings will be activated again The IP configuration of the factory settings will be re stored Preparing to Load Factory Settings Before loading the factory settings of your FRITZ Box save your settings and FRITZ Box data Work through the following steps Save FRITZ Box Settings Before loading the factory settings save all of th...

Page 129: ...AS toolbar and confirm by clicking OK The selected data are copied to a ZIP file in the down load order you specified This concludes the saving of your data from the internal mem ory of the FRITZ Box Loading Factory Settings 1 In the FRITZ Box user interface select the System Backup menu 2 Select the Factory Settings tab 3 Click the Load Factory Settings button The FRITZ Box is reset to its factor...

Page 130: ...e Programs and Features entry The Uninstall or change a program list shows all of the programs installed on your computer 3 Mark the AVM program you want to remove in the list 4 Click the Uninstall button The program will be removed Uninstalling Programs in Windows 7 1 Open Start Control Panel Programs 2 Under Programs and Features click Uninstall a pro gram 3 Mark the AVM program you want to remo...

Page 131: ...s XP 1 Open start Control Panel Add or Remove Programs Make sure that the Change or Remove Programs but ton is selected in the column at left 2 Mark the AVM program you want to remove in the list of Currently installed programs 3 Click the Change Remove button The program will be removed ...

Page 132: ... G 992 5 Annex B or J or VDSL2 in accordance with ITU G 993 2 Four LAN ports via RJ45 sockets standard Ethernet 10 100 1000 Base T Two USB host controllers USB version 2 0 Wireless access point with support for wireless networks IEEE 802 11a 54 Mbit s IEEE 802 11b 11 Mbit s IEEE 802 11g 54 Mbit s IEEE 802 11n 450 Mbit s 20 2 Router Functions Router DHCP server Firewall with IP masquerading NAT IPv...

Page 133: ...humidity operation 10 90 relative humidity idle 5 95 20 5 Cables Network Cable The network cable yellow of the FRITZ Box 3390 is a stan dard category 5 Cat 5 Ethernet cable Please use a standard STP type Shielded Twisted Pair Ethernet cable of category 5 Cat 5 to replace or extend the Ethernet cable To extend the cable you will need a shielded RJ45 double coupling Cat 5 with a 1 1 pin assignment Y...

Page 134: ...DF file of the manual can be opened and downloaded from the Internet at the following address avm de en service manuals Choose the FRITZ Box product group and then your FRITZ Box 3390 The PDF is opened 21 2 Information in the Internet On its web site AVM presents comprehensive information on your AVM product Videos on the FRITZ Box Videos on many of the FRITZ Box functions are available showing an...

Page 135: ... of the FRITZ OS Settings options for automatically sending error reports are located on the Contents AVM Services page of the FRITZ Box user interface Evaluating the DSL Connection On the Internet DSL Information Feedback page you can evaluate your DSL connection This makes it possible to opti mize your DSL performance with upcoming firmware updates Evaluating the Wireless LAN Connection On the W...

Page 136: ... tips on problems with estab lishing connections 3 Read our tips from the AVM Knowledge Base in the Ser vice area service avm de support en This site contains answers to questions our customers have frequently asked the Support team Support by e mail You can send us an English language e mail request at any time using the Service area of our web site The Service area can be reached at avm de en se...

Page 137: ... incorrect installation improper use non obser vance of instructions in the user manual normal wear and tear or defects in the environment of the system third party hardware or software We may at our discretion repair or re place the defective product Claims other than the right to the removal of defects which is mentioned in these terms of war ranty are not constituted We guarantee that the softw...

Page 138: ...impairments of quality which may arise in connection with the use of this product AVM will not be liable for damages arising directly or indirectly from the use of the manual or the software nor for incidental or consequential damages except in case of intent or gross negli gence AVM expressly disclaims all liability for the loss of or damage to hardware or software or data as a result of direct o...

Page 139: ...of certain haz ardous substances in electrical and electronic equip ment The following norms were consulted to assess conformity EN 60950 1 2006 A1 2010 EN 55024 2010 EN 301 489 1 v1 8 1 EN 301 489 17 v2 2 1 EN 300 328 V1 7 1 EN 301 893 V1 7 1 EN 62479 2010 The CE symbol confirms that this product conforms with the above mentioned norms and regulations Berlin 2013 04 02 Peter Faxel Technical Direc...

Page 140: ... household waste Please bring FRITZ Box 3390 to a collection point in your local community for the disposal of electric and electronic appli ances after use Symbol for the separate collection of electric and electronic devices Note the symbol for the separate collection of electric and electronic devices FRITZ Box 3390 and the electronic parts included with delivery must be disposed of separately ...

Page 141: ...template Use the drilling template as a guide to mark the holes needed to mount the FRITZ Box on a wall Be sure to print out the page with the drilling template in its original size or 100 Do not enlarge it adjust its size refor mat or rescale it in your printer settings ...

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Page 143: ... hub switch 21 to wireless LAN 22 USB devices 108 copyright 138 customer service 134 D declaration of CE conformity 139 DHCP server integrated 100 disposal 140 DNS server 75 DNSSEC 76 documentation 134 drilling template 141 DSL line connecting to 16 dynamic DNS 69 E emergency IP address 99 ending operation 128 energy consumption 133 energy savings 119 evaluating DSL connection 135 wireless LAN con...

Page 144: ... NAS 118 USB devices 108 HSPA mobile network 18 37 79 HTTPS 70 hub network 21 USB 109 I imprint 138 information in the Internet knowledge base 135 videos 134 instructions handling 13 security 12 interfaces 132 internal memory 128 Internet connection configuring 36 configuring for DSL 36 over LAN1 38 restricting times 64 via cable modem 18 37 via mobile network 18 Internet filter 64 Internet protoc...

Page 145: ...erview information about FRITZ Box 30 P package contents 11 parental control 64 password protection comparison of methods 41 configuring FRITZ Box users 44 forgot password 51 setting up a FRITZ Box password 43 personal cloud service 53 physical specifications 133 PIN method WPS 24 port forwarding 67 port forwarding IPv6 67 ports 8 132 power consumption 133 R recycling electrical equipment 140 elec...

Page 146: ...uick access 49 rights 47 user interface applying settings 32 opening 29 restoring settings 32 saving settings 32 V videos 134 views advanced view 31 standard view 31 VPN client 74 configuration wizard 74 remote access 73 supplementary software 74 W wake on LAN 98 warranty 137 Wi Fi Protected Setup WPS 23 wireless devices 22 wireless LAN access point 8 connecting manually 81 establishing a connecti...

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