Avidsen IPC383-Mx, Manual

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MOTORISED 960P WIFI IP OUTDOOR
CAMERA
G - FAQ
Symptoms Possible causes Solutions Symptoms Possible causes Solutions
I do not receive an email when
movement is detected.
Unsuitable movement detection
settings Please check the configuration
of the camera, the settings for
sending emails upon alert and the
detection sensitivity
Email configuration error Please check with your email service
provider that the SMTP / encryption
/ port settings are all correct
Your camera is not authorised to
access your email inbox Please check with your email
service provider that the Security
and Access Control settings of
your account allow the camera to
use your email account
Your email inbox is automatically
classing Push alerts as junk or
spam. Please check the settings on your
inbox to prevent messages from
your camera being classed as
junk mail.