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SUPPORT TOOLS (LOCAL)
Support tools are a set of utilities that allows you to complete setup or diagnostic tasks:
Note
Support Tools can only be accessed in the ProConnect NVR Software locally.
To Enter Support Tools:
1. Click on
Settings
in the Navigation Bar
2. Click on the
Setting
tab on the Right column
3. Type the combination
C Alt + S
, then click the “
Launch Support Tools
” button.
ADVANCED NETWORK MANAGEMENT
With port forwarding, traffic bypasses AvertX Connect, allowing for optimal connection speeds. Additional setup
is required, however, because the routers need to be configured to forward traffic to the correct recorder.
Note
Visit
http://portforward.com/english/routers/port_forwarding/
for instructions on how to open ports
on your particular router.
1. Complete the AvertX Connect cloud relay as instructed above in the
Register ProConnect to Your AvertX
Connect Account
.
2. Access the router used for internet communication and forward
TCP port 80
to the internal address of the
ProConnect Software recorder.
3. From AvertX Connect, click
Recorders
, and then click the
Settings Icon
next to the name of the desired
recorder.
4. Click
Remote Network Settings,
and then enter the
external IP
or
DNS
entry for the router in the
IP
Address
or
Domain
field, and
80
in the
Port
field.
Note
Port 80 is the default port.
5. Click
Save.
