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Diagnostics
The diagnostics tab shows the operational status of various connections, ports, and relays for your recorder. This
is a helpful tool for troubleshooting.
Network Connection
– Test pings the local gateway setup on the recorder. In some cases, this may fail if
internal ICMP is disabled on the firewall/router. In these rare cases a red X may appear, but service may work
without issue.
Internet Connection
– Test pings an IP (8.8.8.8) to see if internet connectivity is working correctly.
DNS Resolution
– Check to ensure you can resolve DNS names.
80 Outbound
– Check to ensure that network traffic can flow through port 80.
443 Outbound
– Check to ensure that network traffic can flow through port 443.
Power Over Ethernet
Power Over Ethernet (PoE) allows you to disable automatic add and record for PoE cameras, as well as power
cycle individual ports, which will reset the connected camera.
To disable Power Over Ethernet:
1. Click
Setup
, and then click the
Networking
menu.
2. Click the Power Over Ethernet tab.
3. Uncheck the
Enable Plug and Play
checkbox.
—OR—
Uncheck the
Enable PnP
checkbox for the desired camera.
To power cycle the PoE camera: Click the
Cycle
Power
icon in the row for the desired PoE camera.
