51
Hard Drive Problem
Actions
Hard drive not detected
Make sure that the storage destination is
properly set up.
Go to Menu > Settings > Disk Management >
Storage Destination to set storage destination.
Make sure the hard drive is connected /
installed and restart EzRecorder 310
(ER310).
Make sure ER310 has stable power supply
while recording or the recording mail fail.
Failure of recording may stop ER310 from
detecting hard disk.
Format current drive to NTFS file system.
It is likely that the hard drive is not set to NTFS
format. You can check the hard drive and
reformat it by downloading HP USB Disk
Storage Format Tool.
Unknown files are found on my hard
disk after connecting to EzRecorder
310
ER310 will automatically generate files that
help boost the operation. Files that have file
name extension like ‘.avm_chk_tmp’,
‘.avm_speed_test’, ‘.hd_keepalive’aim at
preserving hard disk speed as well as other
crucial record. Please don’t remove them.
“No input signal” message appears
on screen
Make sure that all the cables are firmly
connected.
Power off ER310 and then make sure that
the device is connected with the proper
cables
(See 3.1 Hardware
Installation in user
manual for details).
Screen color appears abnormal using
component input
Green screen color with buzzing noise:
Make sure that the red and blue connectors
do not come loose.
Mono screen color:
Make sure that the red and blue connectors
do not come loose.
Unsuccessful recording of
HDMI-input-videos
ER310 supports all HDMI input except
those in HDCP (protected video) form.
Appendix A Troubleshooting
