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Step 1: 

Power off STB. 

Step 2: 

Make sure all cables and devices are firmly and well connected. Then power on EzRecorder 310.   

Step 3: 

Check if the following screen appears: 

 

 

 

OSD Menu 

 

Descriptions   

 

 

Navigating   

-

  Use 

/

 

to select among preset schedules.   

-

  Press 

  to go to the next page.     

-

  Press 

  return to the previous page. 

-

  Press 

  to directly access the main menu. 

 

 

 

 

Creating a New Schedule

 

Step 1:   

-

  Press 

F1

 to add a new schedule.     

 

Step 2:   

-

  Enter the desired channel number.   

If 

“.” (decimal point) is skipped in IR Learning 

process, you can enter up to 3 digits. For 

example, to enter channel "1", key in "001", 

“01” 

N o component input signal.   
Check the followings: 
1. Cables are properly connected. 
2. Set-top box is ON. 

STB does not output signal after powering off:

 

Your STB automatically powers on and then tunes 
into specific channel before the scheduled start 
time. After the task completes, the device 
automatically power off. However, if your STB is 
on before recording, it remains on after the task 
completes.                                                                 

STB still outputs signal after powering off 
(Black screen appears):

 

Keep your set-top box ON before recording.   
Your STB automatically tunes into specific 
channel before the scheduled start time. After the 
task completes, the STB remains on.                         

To avoid recording failure, stay tuned on the channel that you want to record when recording is in progress.  

 

Summary of Contents for ER310

Page 1: ...English User Manual EzRecorder 310 ER310 HDMI English User Manual EzRecorder 310 ER310 HDMI ...

Page 2: ...Hardware Installation 8 3 2 Storage Device Installation 12 3 2 1 Internal HDD Installation 12 3 2 2 USB Storage Device Insertion 15 3 3 Setup Wizard 15 3 4 IR Learning Setup 18 3 5 Supported Resolutions 20 Chapter 4 The Remote Control 22 Chapter 5 Basic Operation 24 Chapter 6 The OSD Menu Display 27 6 1 Media Studio 28 6 1 1 Post Edit Recorded Videos 31 6 2 File Management 34 6 3 Schedule List 37 ...

Page 3: ... recommend you to keep it for future reference Chapter 1 In the Box Please confirm that the package contains the following items If any of the package contents are missing or damaged please contact the distributor immediately EzRecorder 310 Power adapter Power adapter outlet module HDMI cable IR blaster cable Quick guide ...

Page 4: ...icensed by the user only Any violation of copyrights or other intellectual property rights is not allowed AVerMedia regularly releases the latest version of firmware for EzRecorder 310 Having the latest firmware enhances the functionality of EzRecorder 310 To download the latest firmware file please go to www avermedia com and then enter the model name in Product Search field For firmware info ref...

Page 5: ... four seconds to force shut down EzRecorder 310 2 Power Press to turn the unit on 2 2 Infrared Sensor When using the remote control aim it at the infrared IR sensor located at the front panel of the unit The remote control must be held at an angle within 30 degrees perpendicular to the IR sensor to function correctly The distance between the remote control and the sensor should not exceed 6 meters...

Page 6: ...olid green Solid green Recording Solid green Breathing Solid green Take a snapshot Flashes red once Flashes red once Flashes red once Unable to record snapshot Solid green Flashes green continuously No source Flashes green continuously Source is available Solid green Powering off Solid green Flashes green continuously Pass through ON when powering off Solid orange Recording paused Solid red Solid ...

Page 7: ...ected content Flashes green continuously Accepting a remote control command Flashes green once 2 4 Connection Ports 1 USB slot 2 4 1 Front View USB slot is for external hard drive storage device connection as well as for firmware upgrade via storage device USB hub is not supported There will be no function or reply when connecting EzRecorder 310 to the computer via USB ...

Page 8: ...7 1 Component video input 4 HDMI output 2 Audio L R input 5 LAN port 3 HDMI input 6 DC IN 2 4 2 Rear View ...

Page 9: ...r video you ll need a composite cable for audio Connect one end of the composite audio cable to the AUDIO IN port on the rear of EzRecorder 310 and the other end to the AUDIO OUT red and white port on the STB Before making the connections make sure to set STB s video output to Component and adjust its output resolution to 1080i or below Then power your STB off If you would like to install internal...

Page 10: ...loth to gently clean and remove any dust on the infrared IR sensor of your STB Step 3 2 Connect the IR blaster cable to the IR BLASTER port on the rear of the device Make sure you snap the cable securely in place Step 3 3 Peel off the sticker on the back of IR emitter and stick the IR emitter right to the STB IR sensor window To make sure it is properly attached use your thumb to secure the emitte...

Page 11: ... the groove on the power adapter Step 6 Connecting the Power Adapter Connect the power adapter connector to the DC IN port on the rear of the device Then plug the power adapter to a wall outlet The location of IR sensor window on STB varies To find the exact location of the IR sensor refer to the guide that comes with your STB ...

Page 12: ... displaying video properly please check the followings Make sure that your TV is set on the correct input source COMPONENT IN Switch video input by pressing the input selection button Input Source TV AV on the TV remote control Supported resolutions vary depending on the TV model in use For details please refer to the guide that comes with your TV Check video output settings of your STB Power off ...

Page 13: ...t Use a ruler to measure the height of your HDD 7 mm 9 5 mm or 12 7 mm 3 2 1 Internal HDD Installation It is highly recommended to use a new unformatted hard drive or a hard drive formatted as NTFS file system The supported maximum storage capacity of the hard drive is 2 TB Before installing or removing the internal HDD please disconnect the power supply from EzRecorder 310 to avoid data loss Remo...

Page 14: ...ob fits HDD with 9 5 mm height If you use a 7 mm HDD rotate the rotary knob to the other direction For a 12 7 mm HDD you need to remove the rotary knob using a screwdriver Using a 7 mm HDD Using a 9 5 mm HDD Using a 12 7 mm HDD The device with measurement marked on the inner HDD lid may vary by region Please read the instructions according to the device purchased ...

Page 15: ...ker side facing up and the HDD connector end facing the SATA connector Align and insert the HDD connectors all the way into the SATA connectors attached to the slot Push in firmly to secure them Step 5 Replacing the HDD Lid Place the HDD lid back and snap it into place ...

Page 16: ...ld like to use an external hard drive do not remove your portable USB hard drive before an incoming schedule starts otherwise the scheduled task may fail to start If you connect another hard drive to EzRecorder 310 please go to Menu Settings Disk Management Storage Destination to re select desired storage destination for both recorded files and snapshots To avoid data loss please safely remove you...

Page 17: ...tep 2 A V Pass Through It is advised to turn ON A V pass through Step 3 Reminder Make sure an NTFS formatted hard drive is connected or installed to the device Check the connection of network Press OK to start setup A router which supports DHCP IP network is recommended Also refer to Ch 6 2 for manual connection setup ...

Page 18: ...310 beforehand to avoid data loss If you want to install an internal HDD you can skip this step and exit the Setup Wizard The previous settings will be saved and you can go back to Menu Settings Disk Management Storage Destination later to select desired storage destination Then press to go to the previous screen or press OK to continue Step 6 Finishing Setup Wizard Once a NTFS formatted hard driv...

Page 19: ...ur STB is not on the list Select Add and press OK to start the IR Learning process See Step 2 and 3 below IR Learning is a process that enables EzRecorder 310 to memorize infrared IR command sequence from your STB remote control Once you have the IR Learning completed EzRecorder 310 can control your STB for scheduled recording See Schedule List section on p 37 for details Before IR Learning make s...

Page 20: ...n follow the on screen instruction Step 2 Follow the on screen instruction and then press OK Step 3 Press 1 on your STB remote control Step 4 Press F1 to verify the key learning result Check if the channel number displayed on background screen is corresponding to the learned key ...

Page 21: ...ed ones After Power key is learned and verified the STB will power off Restart the STB and press F3 to complete the IR Learning process 3 5 Supported Resolutions EzRecorder 310 supports Component YPbPr and HDMI input resolutions as follows HDMI Component YPbPr 480i 576i 480p 576p 720p 50 60Hz 1080i 50 60Hz 1080p 50 60Hz EzRecorder 310 records the exact display resolution under most circumstances E...

Page 22: ...00 hrs 2 TB 200 hrs 250 hrs 400 hrs 1080i Optimal 15 Mbps Good 12 Mbps Maximum Recording Length 10 Mbps 1 TB 125 hrs 150 hrs 200 hrs 2 TB 250 hrs 300 hrs 400 hrs 480i 576i 480p 576p Optimal 7 5 Mbps Good 5 Mbps Maximum Recording Length 3 Mbps 1 TB 250 hrs 400 hrs 650 hrs 2 TB 500 hrs 800 hrs 1300 hrs Recording with higher video quality takes up more disk space Video Quality Storage Capacity Video ...

Page 23: ...n Description 1 Press to turn the unit on into stand by mode 2 Press to access the main menu Press again to exit 3 Press the navigation keys to move among options Press OK to confirm a selection Press OK to mark unmark segment in post editing 4 Press to play the latest recorded file or view the last captured image ...

Page 24: ...en instruction 13 Follow the on screen instruction 14 Press to switch between Component and HDMI sources 15 Press to display onscreen information including mode source and audio sources 16 Press to exit the current page and return to the previous page 17 Press to take a snapshot during video playback 18 Press to pause the playback Press OK or to resume playback Press to pause the recording 19 Pres...

Page 25: ...onflicts with a scheduled task a warning message will appear Choose Keep task above to continue with the current instant recording until an incoming scheduled task starts choose Skip task above to continue with current instant recording and skip the scheduled task Method 2 Press the Record button on the front panel of the unit If you choose this way to activate an instant recording the current ins...

Page 26: ...Press to stop the playback Image Capture During Video Playback Method 1 Press to capture current image Method 2 Step 1 Press to play the video in slow motion 1 2x Press again to view the video frame by frame or Press to pause the playback Press to go to previous frame press to go to next frame Step 2 Press to capture your desired image ...

Page 27: ...t screen Step 2 Use to select Recording Settings or Snapshot Settings and press OK Step 3 Use to select desired option and press OK to confirm Step 4 Press to exit Disk Information Press to display the disk information Press again to hide it Main menu Press to call up the main menu Press or to exit the menu ...

Page 28: ...your preferences 1 Remaining Time for Recording 3 Current Time 2 Network Connection OSD Menu Descriptions Basic Operation Press to bring up the menu Press or to exit the menu Use to make selection on the menu and OK to enter a submenu In the submenu use to make selection and OK to confirm Press to return to the previous page ...

Page 29: ...d thumbnail mode Press to go to the next page Press return to the previous page Press to directly access the main menu Video Playback Press or OK to start playing the selected video Press or OK to pause the playback Press or OK to resume playback Press F1 to toggle among different playback modes No Repeat Loop Auto Rewind Press to play the video in slow motion It is recommended that you view only ...

Page 30: ...k Press to display the playback information including storage disk recording resolution duration elapsed and remaining time and file name Time Seek During Video Playback Step 1 Press during playback to enter time seek mode Press OK or to exit time seek mode and resume playback This function allows you to jump to a particular playback time while playing recorded video Step 2 Use to move among optio...

Page 31: ... the video in slow motion 1 2x Press again to view the video frame by frame or Press to pause the playback Press to go to previous frame press to go to next frame Step 2 Press to capture your desired image Snapshots Viewing Press or OK to view the selected image Press return Press to display the image information including storage disk and file name ...

Page 32: ... 1 Press to bring up the menu Step 2 Press F1 to remove it Method 2 Step 1 Press on the remote control Step 2 Select the partition Step 3 Press F2 to remove it 6 1 1 Post Edit Recorded Videos This section shows you how to cut and merge recorded videos by EzRecorder 310 OSD Menu Descriptions Select a Video Select the file you would like to edit by using the navigation keys ...

Page 33: ...racters numerals and symbols Press to go back to cancel the change you made Press OK to save the edited file name Press to clear all How to Edit An instruction on how to edit a video will be displayed press OK to start editing Edit Mode You can cut and recombine your selected video in Edit Mode To cut the video you will need to create one or more segments within the video Step 1 To locate a scene ...

Page 34: ...or delete the segment Press F1 to switch between Search Scene and Segment search Press F2 to clear all marks you made on the video Press F3 to export the video Preview EzRecorder 310 automatically recombines the segments you choose to keep during editing Export The estimated time varies by different storage disks Refer export time to the actual use of your storage disk Press OK to export the video...

Page 35: ...OK to exit from the editing mode Press to exit Press F1 to continue editing 6 2 File Management File Management allows you to manage videos and images captured by EzRecorder 310 You can copy files between internal hard drive and external USB storage device and delete unwanted files Please note that only video and image files captured by EzRecorder 310 are supported File Management User interface ...

Page 36: ...scriptions 1 Copy files to USB disk 2 Copy files to internal hard disk 3 Select all 4 Deselect all 5 Delete OSD Menu Descriptions Navigating Use to select and OK to enter the folder in which you save the recordings and snapshots Use to select Return and press OK to go one level up Press F1 to sort the files by file name file size or file type Press to go to the next page Press return to the previo...

Page 37: ...ect and press OK to deselect all files Step 2 Select and press OK to copy selected file s to USB disk Press to cancel copying the files in a progress Step 3 Press OK Deleting Files Step 1 Use to highlight the file s that you want to delete Press OK to select unselect an item Select and press OK to select all files Select and press OK to deselect all files Step 2 Select and press OK to remove the f...

Page 38: ...record your scheduled program If the IR Learning process is not complete keep your STB ON and make sure to tune to the channel that you want to record from prior to task execution Disable the Standby Power saving function on your STB Some STBs go to standby mode instead of completely power off after pressing the power key Follow the instructions below to check if your STB still outputs signal afte...

Page 39: ... 1 key in 001 01 Y N N o component input signal Check the followings 1 Cables are properly connected 2 Set top box is ON STB does not output signal after powering off Your STB automatically powers on and then tunes into specific channel before the scheduled start time After the task completes the device automatically power off However if your STB is on before recording it remains on after the task...

Page 40: ...ncy and expire date A scheduled series recording task is valid for three months by default Step 4 Press OK to save setting and exit or Press to abort this operation Deleting a Schedule Step 1 Use to select a schedule from the list Press Step 2 Press OK to delete the selected schedule or Press F1 to delete all the complete scheduled tasks from the list Editing a Schedule Step 1 Use to select a pres...

Page 41: ...d clip s is not complete Please checkthe followings The recording information is correct The disk space is sufficient The signal is not lost during recording 4 Series Recording Series recording tasks 5 Upcoming Task Task that is on the queue Failed or unfinished tasks are marked with Select the schedule and press OK on the remote control to see more information OSD Menu Descriptions Series Recordi...

Page 42: ...ct desired option and press OK to confirm Step 4 Press to exit To automatically power on EzRecorder 310 after you power on your STB enable the auto power on function via Menu Settings Power Management If you manually add a new STB via IR Device and your STB fails to wake up before a scheduled task starts go to Menu Settings IR Device STB Wake up Time and make sure that the wake up time is set to 5...

Page 43: ...ious page Press to directly access the main menu Press F1 to safely remove the storage device Language Use to select your preferred language Press OK to confirm Network Settings Use to move among options Press OK to confirm Before setup please make sure the Ethernet cable is well connected Auto Setup Recommended It is recommended to use Auto Setup to automatically obtain IP and DNS addresses ...

Page 44: ...evious page STEP 3 Press F1 to save the settings and test the network connectivity PPPoE Use username and password provided by ISP for connection STEP 1 Use to select an item for configuration Press OK to confirm STEP 2 Use to move among options and to select a character Press F1 to switch among capital letters lower cases numbers or signs Press OK to save the setting Press to cancel and return to...

Page 45: ...ect to test your network connectivity Please check the result and fix the problem indicated Press OK to confirm Once network setting is completed a list of connection details will be displayed Press OK to confirm Current Network Information This page displays the current status of your network connection ...

Page 46: ...ed date format Press OK to confirm Auto Update Use to enable disable automatic date and time update Press OK to confirm To use this function a network connection is required Time Zone STEP 1 Use to move among options and select your area Press OK to confirm STEP 2 Use to move among options and select your time zone Press OK to confirm ...

Page 47: ...e disable Daylight Saving Time Press OK to confirm To use this function a network connection is required A V Management Use to move among options Press OK to confirm Press to switch from component and HDMI input sources Video Input Use to toggle between various video input source options Component HDMI Press OK to confirm ...

Page 48: ... confirm A V Pass Through Use to enable disable A V pass through Press OK to confirm Color Range Setup Use to toggle between off limited and full Press OK to confirm Recording Snapshot Video Quality Use to toggle among various video quality options Optimal Good Maximum recording length Press OK to confirm ...

Page 49: ...napshot quality options Best Better Good Press OK to confirm Restore to Factory Settings Press F1 to restore to original factory settings Press to abort the operation and return to the previous page Product Information This page provides information about this product including product name model no and firmware version ...

Page 50: ...tep 3 Press F1 to save the setting Disk Information This page displays the status of storage capacity of the disk Press F1 to format the partition Press F2 to eject the disk Firmware Upgrade Follow the steps below to upgrade the firmware via USB storage device Step 1 To download the latest firmware binary package please go to www avermedia com and then enter the model name in Product Search field ...

Page 51: ... OK to restart EzRecorder 310 The firmware upgrade process takes up approximately 3 5 minutes Firmware upgrade requires at least 256 MB free space of the storage device USB HDD If problems encountered during firmware upgrade please clear all the data stored on your USB storage device and repeat the process above NEVER power off the device or unplug the power supply during the firmware upgrade proc...

Page 52: ... to EzRecorder 310 ER310 will automatically generate files that help boost the operation Files that have file name extension like avm_chk_tmp avm_speed_test hd_keepalive aim at preserving hard disk speed as well as other crucial record Please don t remove them No input signal message appears on screen Make sure that all the cables are firmly connected Power off ER310 and then make sure that the de...

Page 53: ...ckup your data before start formatting All data will be erased once the formatting process begins 2 Lower video output resolution Details can be found in ER310 user manual Please refer to video output setting 3 Lower ER310 video quality at Menu Settings Recording Settings 4 Use another high performance storage disk For example another NTFS hard disk Poor quality of captured video Check video outpu...

Page 54: ...30 Edit 1 A videos that has been edited for the second time will be named as 130415 0930 Edit 2 Difficulty in locating the folder on your PC laptop ER310 detects all kinds of folder that built in your hard drive as a result it is likely that the destination is set to a non standard folder for example a hidden folder If you cannot locate the folder that saves the recordings and snapshots please che...

Page 55: ... C To enable firmware upgrade make sure a minimum space of 256 MB on your USB D The detection of firmware file may be disrupted by other files on your USB It is recommended that you wipe the USB or reformat it to NTFS format Reformat your USB by using HP USB Storage Format Tool 1 Disconnect your USB from EzRecorder 310 Connect it to a computer 2 Download HP USB Storage Format Tool at the following...

Page 56: ...chanism for example HDCP to prevent unauthorized recording If you have been duly granted a license to record authorized TV or movie contents we think technically a splitter could be used with our product however our terms of product warranty does not apply to such use because we do not provide any splitter that third parties sell If your problem still persists refer to FAQ at www avermedia com for...

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