AVer PTC115+ User Manual Download

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User Manual

Summary of Contents for PTC115+

Page 1: ...PTC500 PTC115 User Manual ...

Page 2: ...he party responsible for compliance could void the user s authority to operate this equipment This device complies with part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation This Class A digital apparatus complies...

Page 3: ... point for the recycling of waste electrical and electronic equipment For more information about where to drop off your waste equipment for recycling please contact your household waste disposal service or the shop where you purchased the product Remote control Battery Safety Information Store batteries in a cool and dry place Do not throw away used batteries in the trash Properly dispose used bat...

Page 4: ...F No 157 Da An Rd Tucheng Dist New Taipei City 23673 Taiwan Tel 886 2 2269 8535 USA Branch office AVer Information Inc Americas https www averusa com 668 Mission Ct Fremont CA 94539 USA Tel 1 408 263 3828 Toll free 1 877 528 7824 Technical support support usa aver com Europe Branch office AVer Information Europe B V https www avereurope com Westblaak 134 3012 KM Rotterdam The Netherlands Tel 31 0 ...

Page 5: ...nd Segment Mode 7 WEB SETUP 8 Make a Connection to PTC500 PTC115 via Browser 8 Make a Connection to PTC500 PTC115 via AVer IPCam Utility 10 PTZ Camera 11 PTZ Camera 13 Video and Audio Setting 14 Setup Object Viewing Dimension 18 Tracking Mode Instruction 19 Wide Area Mode 20 Setup Priority Zone 20 Setup Shielded Zone 21 Setup Multi presenter Detection 22 Stage Mode 24 Setup Effective Zone 24 ...

Page 6: ... Tracking Body 32 Preset Setup 33 Advanced Setting 34 Profile Setting 35 System Setting 36 Using RTSP connect to Camera 37 OSD SETUP 38 Before You Begin 38 For the First Time Use 38 Trigger OSD Menu 38 Setup IP Address 39 OSD Tree Map 41 Main 41 Tracking 41 Camera 42 Camera ID 42 DHCP 43 Static IP 43 PTZ Camera 44 Video Format 47 Advanced Setting 49 Preset 49 ...

Page 7: ...Factory Default 51 Information 51 Display 52 Latency Reduction 52 Hot Key 53 FAQ 54 S232 COMMAND TABLE 55 Visca Command Table 55 Pelco P Command Table 60 Pelco D Command Table 61 VISCA OVER IP SETTINGS 62 CGI Command Table 63 ...

Page 8: ...le system easy to use and suitable for classroom meeting room and any lecture or course environment Package Contents The following items are included in the package Please check if each item is available and confirm if there are damage before using Note 1 Do not disassemble or modify the items by yourself Contact the dealer for help when the items is failed to work 2 Store the items in a dry place...

Page 9: ...5 6 7 8 9 10 1 PTZ camera 6 3G SDI port 2 Panoramic camera 7 HDMI port 3 Power indicator 8 Audio in port 4 PoE IEEE 802 3at 9 RS 232 port 5 USB port PTZ view 10 Power jack 3G SDI No audio out Audio input level 1Vrms max Dimension ...

Page 10: ... first 2 Enter 3 Camera direction control 4 White balance 5 OSD menu 6 Back light control 7 Zoom in out 8 Exposure compensation 9 Home position Note Press and hold for 5 seconds to turn on or turn off the PTC500 PTC115 unit Only support at PTC500 PTC115 FW version 0 0 1000 08 and above 10 Tracking on off 11 Number buttons 12 Profile 13 Preset ...

Page 11: ...ixer RJ 45 cable PoE USB cable Projector TV Recording System HDMI cable or Multi Media Management System PoE Switch or PoE Injector Power Outlet Power Adaptor Power cord Control System RS 232 to D Sub 9 cable Audio cable coaxial cable Desktop ...

Page 12: ...5 RS232 Pin Definition 1 5 6 9 DIN6 PIN No DP9 PIN No I O Type Description 1 6 Output DTR 2 4 Input DSR 3 Not Connect 4 2 Output TXD 5 5 GND GND 6 3 Input RXD DIN6 TO DP9 Cable ...

Page 13: ...he brown objects or the color similar to skin Things like cartons and wood furniture It should be used in bright environment If the light is not enough it will cause PTC500 PTC115 unable to distinguish the target face and lead to the tracking failure It could not be used on the environment with high bright contrast For example the environment is with IFP or projectors When the target enters or lea...

Page 14: ... for horizontal movement It will not auto zoom in out for target close to or leaving away from PTC500 PTC115 Due to absolute motion checking it is unable to check who the target is or who the interference is It doesn t have anti interference ability Due to the FOV limit the tracking zone is only available within 120 degrees Distance limitation 15M Podium Blackboard 15M Center of the room 120º Inst...

Page 15: ...ia Browser 1 Find the IP address of PTC500 PTC115 call out OSD menu of PTC500 PTC115 Use and buttons on the remote control to go to Information to find the IP address information 2 Open the browser on your PC and enter the IP address of PTC500 PTC115 ...

Page 16: ...9 3 Enter the password of PTC500 PTC115 to login The default password is admin 4 After login User should see the main interface of PTC500 PTC115 ...

Page 17: ...nloadFile aspx n 2517 249C0709 10E3 4182 B8E3 C2CE8A791 29C t ServiceDownload 2 Run the IPCam Utility 3 Click Search and all available devices will be listed on the screen 4 Select a camera from the list 5 The corresponding fields of IP address will display 6 Double click on the IP address of camera from the list can connect to camera through the browser Note If IPCam utility cannot find the camer...

Page 18: ...r setting the maximum gain you can have an image with the least noise without overexposure Gain You can use the slider to adjust the value of the gain only under Manual mode Shutter Speed You can slide to change the shutter speed Slow Shutter You can have a brighter image after selecting Slow Shutter Iris You can use the slider to adjust aperture BLC You can use the slider to adjust backlight comp...

Page 19: ...12 camera will constantly focus on the presenter as he she walks around which might cause a blurry image Power up ACT Select a preset point for the camera to navigate to after the camera is turned on ...

Page 20: ...vignetting for the upper right corner of the image Shading Correction Bottom Left You can switch between Off Low Middle and High to reduce vignetting for the bottom left corner of the image Shading Correction Bottom Right You can switch between Off Low Middle and High to reduce vignetting for the bottom right corner of the image White Balance Click Auto and the camera will automatically adjust its...

Page 21: ...ramic camera as the image source and select a combination of resolution and frame rate for the chosen camera Select Save Audio Input Audio Line in Format As the default streaming format AAC provides better sound quality for streaming Alternatively you can select G711 for the audio codec ...

Page 22: ...Panoramic Camera Resolution fps Choose a combination among 1080P 30 720P 30 and 480P 30 Bps Bits per second Choose a bitrate among 6M 3M or 1 5M Mode 2 Select Mode 2 to stream 2 cameras simultaneously PTZ camera Resolution 1080P 30 Bps Bits per second Choose a bitrate among 6 0M 3 0M or 1 5M Panoramic Camera Resolution fps 1080P 30 Bps Bits per second Choose a bitrate among 6 0M 3 0M or 1 5M USB M...

Page 23: ...d with an IP address automatically You can toggle it off to manually enter IP address Netmask Gateway and DNS Click Apply RTMP Server PTZ Enter Server URL and Stream Key Select Connect RTSP Password Confirmation Toggle on Password Confirmation when required to enter password for RTSP ...

Page 24: ...17 Enable Tracking Function Turn on and off the tracking function Select Tracking setting Tracking on ...

Page 25: ...m request Set the person proportion more than the illustration If target proportion is smaller than the photo it may cause the tracking failure 144 144 1080 1920 To set the object size for tracking select Tracking setting Setup object viewing dimension Also see Object Viewing Dimension Setting chapter Use and zoom in out to adjust object size Then click Save to save the setting ...

Page 26: ...19 Tracking Mode Instruction View the each tracking mode s brief instruction feature and use environment Select Tracking Setting Tracking Mode to view tracking mode instruction ...

Page 27: ...ault active zone Note The screen of priority zone setting is based on panoramic camera view 1 Select Tracking setting Wide Area Select priority zone 2 An online tutorial will display User can watch to learn how to setup tracking zone Click Skip to stop tutorial To watch again select to play online tutorial 3 In Select priority zone screen drag and select the area that wants to be tracking a blue f...

Page 28: ...l display User can watch to learn how to setup shield zone Click Skip to stop tutorial To watch again select to play online tutorial 3 In Shielded tracking zone screen click the and select the area in tracking zone that don t want to be tracking a gray block will show on screen For example Shielded the projector screen and TV that may influence the tracking To delete the shield zone area click and...

Page 29: ...1 Select Tracking setting Wide Area Multi presenter detection 2 Select Select effect zone to set the multiple presenter detection area An online tutorial will display User can watch to learn how to setup shield zone Click Skip to stop tutorial To watch again select to play online tutorial 3 In Select effect zone screen drag and set the area that wants to be multiple people detection area an orange...

Page 30: ... Preset 2 Set the time to move the camera to preset 2 position after multi people detect is activated 5 Time delay before returning to single presenter tracking Set the time period to back to tracking after multi people detection is stop ...

Page 31: ...ive zone Note The screen of effective zone setting is based on panoramic camera view 1 Select Tracking Stage Select effective zone 2 An online tutorial will display User can watch to learn how to setup tracking zone Click Skip to stop tutorial To watch again select to play online tutorial 3 In Select effective zone screen drag and select the area that wants to be tracking a blue frame will show on...

Page 32: ...isplay User can watch to learn how to setup shield zone Click Skip to stop tutorial To watch again select to play online tutorial 3 In Shielded tracking zone screen click the and select the area in tracking zone that don t want to be tracking a gray block will show on screen For example Shielded the projector screen and TV that may influence the tracking To delete the shield zone area click and se...

Page 33: ...Select target tracking body 2 An online tutorial will display User can watch to learn how to setup tracking zone Click Skip to stop tutorial To watch again select to play online tutorial 3 In select target tracking body screen drag and set the width of object that wants to be tracked an orange frame will show on screen To re set the width of object just drag again 4 Click Save to save the setting ...

Page 34: ...the original object until the multi people detection mode is stop 1 Select Tracking setting Stage Multi people detection 2 Time to go preset 2 set the time to move the camera to preset 2 position after multi people detect is activated 3 Time to back to tracking set the time period to back to tracking after multi people detection is stop ...

Page 35: ...ered to track If effective zone doesn t setup then all the panoramic view will be the default active zone The effective zone can be defined from 2 to 4 blocks Note The screen of effective zone setting is based on panoramic camera view 1 Select Tracking setting Segment Select effective zone 2 Drag a tracking area on screen blue frame Then click Next button Click it to reset the selected tracking ar...

Page 36: ...cks 2 3 or 4 blocks At least 2 blocks must be set Click on the edge left right to adjust block size Click the preset button to adjust block size Make an overlap area between blocks to avoid the camera move frequently at junction point ...

Page 37: ...zone Click preset button and use Zoom to adjust to the desire position When each time preset position is set click Save to save the settings 5 Click Finish to complete the settings When each time preset position is set click Save to save the settings ...

Page 38: ...ll display User can watch to learn how to setup shield zone Click Skip to stop tutorial To watch again select to play online tutorial 3 In Shielded tracking zone screen click the and select the area in tracking zone that don t want to be tracking a gray block will show on screen For example Shielded first row of student that may influence the tracking To delete the shield zone area click and selec...

Page 39: ... Select target tracking body 2 An online tutorial will display User can watch to learn how to setup tracking zone Click Skip to stop tutorial To watch again select to play online tutorial 3 In select target tracking body screen drag and set the width of object that wants to be tracked an orange frame will show on screen To re set the width of object just drag again 4 Click Save to save the setting...

Page 40: ... login to PTC500 PTC115 2 Select Preset Setting 3 Use the direction control panel to adjust the PTC500 PTC115 to desires position 4 Next select the preset number in Save to Preset column and click Save button to save the preset 5 Select preset number in Call Preset section can view preset position view 6 After call preset the tracking will be off Remember to turn on the tracking manually Or press ...

Page 41: ...rmat protocol Select VISCA Pelco D or Pelco P ADDR Select a number from the drop down list Baud Rate Select 2400 4800 9600 or 115200 Visca Over IP You can toggle between on and off states Select Save to finish camera configuration ...

Page 42: ...ration for different scenarios Profile Name Name the camera setting Save to Profile Select a number out of 1 to 5 for the camera setting you just named Load other Setting You can load any one of the 5 profiles for camera setting Click Save to finish setting ...

Page 43: ...ownload firmware You can download the firmware Last version You can see the last version MAC You can find the MAC address of the camera Serial Number You can find the serial number of the camera Wake on LAN You can enable disable Wake on LAN Audio Volume You can key in any number from zero to ten and press Enter on your keyboard to change the volume Alternatively you can adjust the volume with the...

Page 44: ... enter the following RTSP URL in your application such as VLC PotPlayer or QuickTime PTZ camera rtsp IP address of camera 554 live_st1 For example rtsp 192 168 1 1 554 live_st1 Panoramic camera rtsp IP address of camera 8554 live_st2 For example rtsp 192 168 1 1 8554 live_st2 ...

Page 45: ...off the OSD menu before you proceed to control the camera For the First Time Use Trigger OSD Menu Press button on the remote control to call out OSD menu Use to enter sub menu use and to move to the selection and use to confirm the selection Press button can back to previous level of menu 1 Blue text indicates the current selection 2 means has sub menu or value selection 3 Sub menu 4 Column for en...

Page 46: ...the DHCP off first Go to Camera DHCP DHCP Off then press or enter button to confirm the selection The menu selection will switch to Static IP when DHCP off is applied 3 Use Enter button and on screen keyboard to setup the IP Gateway Mask and DNS Dynamic IP Address DHCP Get IP address from your local DHCP server 1 After starting up press button on the remote control to call out OSD menu 2 Use and b...

Page 47: ...40 3 Use and buttons go to Information to check the IP address information ...

Page 48: ...lay Tracking User can enable or disable auto tracking PTC500 PTC115 will not track on object automatically when the feature is disabled To enable auto tracking please select On To disable auto tracking select Off Tracking On Camera Video Format Advanced Setting Preset Language Profile Factory Default Information Display On Off ...

Page 49: ...rmat Advanced Setting Preset Language Profile Factory Default Information Display Camera ID To change camera ID please select Camera Camera ID Tracking On Camera Video Format Advanced Setting Preset Language Profile Factory Default Information Display Camera ID DHCP Static IP PTZ Camera PTC500 PTC115 Camera ID DHCP Static IP PTZ Camera ...

Page 50: ...c IP To setup network as a static IP select Camera Static IP Please set DHCP off before the Static IP setting Tracking On Camera Video Format Advanced Setting Preset Language Profile Factory Default Information Display Camera ID DHCP Static IP PTZ Camera DHCP10 1 0 1 ON Camera ID DHCP Static IP PTZ Camera IP 10 1 0 1 Mask 255 255 0 255 Gateway 10 1 0 1 DNS ...

Page 51: ...rofile Factory Default Information Display Camera Mode Full Auto Full Auto Shutter Priority Iris Priority Manual White Balance Shading Correction Pan Tile Speed Zoom Speed Digital Zoom Limit PTZ Zoom Focus Power Up Frequency Contrast Saturation Sharpness NosieReduction 1 Low 12 Off Home Auto 2 5 Medium Medium Camera ID DHCP Static IP PTZ Camera ...

Page 52: ...y Contrast Saturation Sharpness NosieReduction 1 Low 12 Off Home Auto 2 5 Medium Medium Full Auto Shutter Priority Iris Priority Manual Slow Shutter Maximum Gain Back Light compens Exposure Off 24dB Off 0 Speed Maximum Gain Exposure 1 30 24dB 0 Slow Shutter Iris Maximum Gain Exposure Off F6 8 24dB 0 Maximum Gain Speed Iris 24dB 1 30 F6 8 Full Auto Shutter Priority Iris Priority Manual Full Auto Sh...

Page 53: ...ode Full Auto Full Auto Shutter Priority Iris Priority Manual White Balance Shading Correction Pan Tile Speed Zoom Speed Digital Zoom Limit PTZ Zoom Focus Power Up Frequency Contrast Saturation Sharpness Noise Reduction 1 Low 12 Off Home Auto 2 5 Medium Medium Mode Auto Auto One Push Manual 6247 ...

Page 54: ...t Advanced Setting Preset Language Profile Factory Default Information Display Camera Mode Full Auto Full Auto Shutter Priority Iris Priority Manual White Balance Shading Correction Pan Tile Speed Zoom Speed Digital Zoom Limit PTZ Zoom Focus Power Up Frequency Contrast Saturation Sharpness NosieReduction 1 Low 12 Off Home Auto 2 5 Medium Medium Upper Left Upper Right Bottom Left Bottom Right Off O...

Page 55: ... Select picture in picture PIP mode To turn off the PIP mode select mode 0 Tracking On Camera Video Format Advanced Setting Preset Language Profile Factory Default Information 3G SDI1 HDMI 3G SDI2 PIP Auto Auto 0 ...

Page 56: ...assign a preset number and press enter button on the remote control Tip Shortcut of setting a preset location as following Hold on the P button until the message shows up Then press number you want to set ex 1 and press enter Tracking On Camera Video Format Advanced Setting Preset Language Profile Factory Default Information Display To call a preset location Press bottom Preset call and use arrow ...

Page 57: ...ofiles To set the profile go to OSD menu Set and use arrow key to assign a number and press enter button To call the profile go to OSD menu Apply and use arrow key to call an assigned number and press enter button Tracking On Camera Video Format Advanced Setting Preset Language Profile Factory Default Information Display English 繁體中文簡体中文日本語 Deutsch Francais Espanol 한국어 Vietnamese Set Apply defau...

Page 58: ...anced Setting Preset Language Profile Factory Default Information Display Information To check out information on the PTC500 PTC115 ex FW version Go to OSD menu Information Tracking On Camera Video Format Advanced Setting Preset Language Profile Factory Default Information Display Yes No Firmware Version IP Address MAC 0 0 0002 12 10 1 0 1 FB 5F 4B 61 1F 4F ...

Page 59: ...on the HDMI screen Select Off for the OSD menu before you proceed to control the camera Latency Reduction After enabling Latency Reduction the tracking camera will reboot Enabling this function will disable Digital Zoom Noise Reduction PIP to reduce the latency Tracking On Camera Video Format Advanced Setting Preset Language Profile Factory Default Information Display Status OSD On Latency Reducti...

Page 60: ...king off on the right bottom side 6 Press six times 666666 Enable Disable AVer Logo When the hot key takes effect you will see AVer logo on the right bottom side 7 Press seven times 7777777 Show the tracking indicator When the hot key takes effect you will see the tracking indicator on the target face 8 Press eight times 88888888 Set PTC500 PTC115 IP address as default IP 192 168 1 168 9 Press nin...

Page 61: ...hoose one to track 6 Will tracking be lost when we use PTC500 PTC115 in a situation which the projector is turned on Yes it might happen in Wide Area mode But we suggest to use Stage mode when the projector is turned on Stage mode can be used for any lighting conditions 7 What is the definition of HOME position Home is the default position after camera booting User can define position aftercamera ...

Page 62: ...04 07 3p FF Direct 8x 01 04 47 0Y 0Y 0Y 0Y FF 0xYYYY zoom pos CAM_Focus Far Variable 8x 01 04 08 2P FF p 0 F Near Variable 8x 01 04 08 3P FF p 0 F Auto Focus 8x 01 04 38 02 FF Manual Focus 8x 01 04 38 03 FF One Push 8x 01 04 18 01 FF CAM_WB Auto 8x 01 04 35 00 FF Normal Auto One Push WB 8x 01 04 35 03 FF One Push WB mode Manual 8x 01 04 35 05 FF Manual Control mode One Push 8x 01 04 10 05 FF One P...

Page 63: ...ting Down 8x 01 04 0A 03 FF CAM_Iris Up 8x 01 04 0B 02 FF Iris Setting Down 8x 01 04 0B 03 FF CAM_Bright Up 8x 01 04 0D 02 FF Bright Setting Down 8x 01 04 0D 03 FF CAM_ExpComp Up 8x 01 04 0E 02 FF Exposure Compensation Amount Setting Down 8x 01 04 0E 03 FF CAM_Backlight On 8x 01 04 33 02 FF Back Light Compensation ON OFF Off 8x 01 04 33 03 FF CAM_Preset reset 8x 01 04 3F 00 YY FF YY preset num 0 0...

Page 64: ...x 01 06 05 FF PT_Direct 8x 01 06 02 00 00 0Y 0Y 0Y 0Y 0V 0V 0V 0V FF 0xYYYY pan position 0xVVVV tilt position CAM_Track_ON 8x 01 04 7D 02 00 FF CAM_Track_OFF 8x 01 04 7D 03 00 FF CAM_Tracking_Mode Wide Area 8x 01 04 A0 01 FF Stage 8x 01 04 A0 02 FF Segment 8x 01 04 A0 03 FF CAM_Profile_Read 8x 01 04 40 01 YY FF YY profile num 0x01 0x05 CAM_Profile_Save 8x 01 04 40 02 YY FF CAM_WOL_ON 8x 01 04 7E 0...

Page 65: ...FF Bright CAM_ShutterPosInq 8x 09 04 4A FF y0 50 00 00 0p 0q FF pq Shutter Position CAM_IrisPosInq 8x 09 04 4B FF y0 50 00 00 0p 0q FF pq Iris Position CAM_GainPosInq 8x 09 04 4C FF y0 50 00 00 0p 0q FF pq Gain Position CAM_BrightPosInq 8x 09 04 4D FF y0 50 00 00 0p 0q FF pq Bright Position CAM_ExpCompPosInq 8x 09 04 4E FF y0 50 00 00 0p 0q FF pq ExpComp Position CAM_VersionInq 8x 09 00 02 FF PT_P...

Page 66: ...ing status Inq 8x 09 36 69 02 FF y0 50 02 FF On y0 50 03 FF Off CAM_Tracking mode Inq 8x 09 36 69 01 FF y0 50 01 FF Wide area y0 50 02 FF Stage y0 50 03 FF Segment CAM_OSD MENU 8x 09 7E 04 76 01 FF y0 50 02 FF On y0 50 03 FF Off CAM_BLC mode 8x 09 04 33 FF y0 50 01 FF BLC1 y0 50 02 FF BLC2 y0 50 03 FF OFF Firmware version 8x 09 36 69 04 FF y0 50 0p 0q 0r 0s 0t 0u 0v 0w FF fw_ver p q rstu vw ...

Page 67: ... Down TILT Up PAN Left PAN Right P T bit 0 always EXTENDED COMMAND SET P T bit byte4 0 1 byte 1 byte 2 byte 3 byte 4 byte 5 byte 6 byte 7 byte 8 func STX ADDR data1 data2 data3 data4 ETX checksum Set Preset XX 0xA0 0 7 0x00 0x03 0x00 Preset 0xAF 1 7 XOR Go To Preset XX 0xA0 0 7 0x00 0x07 0x00 Preset 0xAF 1 7 XOR Track ON 0xA0 0 7 0x00 0x65 0x00 0x00 0xAF 1 7 XOR Track OFF 0xA0 0 7 0x00 0x67 0x00 0...

Page 68: ... byte 5 byte 6 byte 7 func SYNC ADDR data1 data2 data3 data4 checksum Set Preset XX 0xFF 1 8 0x00 0x03 0x00 Preset 2 6 SUM Go To Preset XX 0xFF 1 8 0x00 0x07 0x00 Preset 2 6 SUM Track ON 0xFF 1 8 0x00 0x65 0x00 0x00 2 6 SUM Track OFF 0xFF 1 8 0x00 0x67 0x00 0x00 2 6 SUM WOL ON 0xFF 1 8 0x00 0x69 0x00 0x00 2 6 SUM WOL OFF 0xFF 1 8 0x00 0x6B 0x00 0x00 2 6 SUM Read Profile XX 0xFF 1 8 0x00 0x6D 0x00 ...

Page 69: ...62 Visca over IP Settings ...

Page 70: ...L Command Parameter Name Parameter value Description exposure value webui Set img_expo_expo 3 N random value 1 9 N value saturation webui Set img_saturation 3 N random value 0 10 N value contrast webui Set img_contrast 3 N random value 0 4 N value Tracking on webui Set trk_tracking 3 1 random Tracking off webui Set trk_tracking 3 0 random Reboot webui Set reboot 3 1 X X random value Factory Reset ...

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