Avaya

EC500, User Manual

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Other EC500 uses
48
Issue 4 May 2003
Multiple setup - Some users may need to bridge their office number to
multiple locations, such as their cell phone and home office number. In a
multiple setup, you can send office caller ID for each location. In this
example, five extensions are established, and all are reachable via the
primary office number:
■
One primary office number extension
■
Two EC500 lines to the cell phone (the second line can be answered
via your cellular service provider’s call-waiting feature)
■
Two EC500 lines for the home office or other phone (the second line
can be answered via your cellular service provider’s call-waiting
feature)
This setup is recommended for users who have a dedicated home office
phone number. If the main home number is administered for EC500 to
send office caller ID, the same number will never be able to call the office
number directly. The switch will see the home number as the desk number
and send the call directly to coverage.
Standalone setup - A single cell phone is used as a member of a hunt
group or coverage group. One extension is administered, which can send
office caller ID when it is administered.
If you are administered as a standalone user, the statement above also
applies to calls made to your office number via standard Avaya™
Communications Server features such as a hunt group, bridge or other
local coverage feature.
The setup you require is determined by your individual business needs.
■
For example, a construction foreman would rarely be in the office to receive
calls and may use a cell phone exclusively for all business-related calls; in
this example, the foreman would require one EC500 extension (standalone
mode).
■
A real estate agent might be in the office daily but spend most of the time
showing houses to customers. In this example, the agent would need dual
bridging (a desk phone extension and two EC500 extensions bridged to it)
or single bridging (a desk phone and one extension bridged to it),
depending on whether the EC500-enabled cell phone has call waiting.
Enabling/disabling an individual
EC500 extension
Most EC500 users with the standard EC500 setup will enable/disable all EC500
extensions at one time using their office number during the enable/disable
process; if you have a standard setup, see
Chapter 4, "Enabling/disabling EC500
and maintaining security" for standard enable/disable procedures.