Avaya

EC500, User Manual

Page: 12 / 60

Welcome
12
Issue 4 May 2003
This guide focuses on the dual setup user (a cell phone with two extensions for
call waiting) because it is the most common EC500 setup. If you have another
type of EC500 setup, consult
Appendix A for additional user information.
How does EC500 do it?
The EC500 solution treats a cell phone as if it were an extension of your Avaya
server running Avaya™ Communication Manager. Your system administrator
should have contacted you already to discuss how to establish your EC500
connection to best serve your needs.
After setup, there are two ways to enable EC500:
■
You can call an EC500 access number to enable EC500 for the first time.
■
If so configured, you can enable EC500 via an administered EC500 feature
button on your office telephone.
Once enabled, your cell phone becomes an extension of your work phone,
allowing you to answer calls placed to your office number on your cell phone.
When you are in the office at your desk, or would rather not be disturbed by
incoming office calls to your cell phone (for example, during a meeting or dinner),
simply disable your EC500 connection (by calling the EC500 access number, or
via a configured feature button on your office telephone). While disabled,
incoming work calls then follow the standard path to your office number.
About this guide
This guide describes EC500 features and operation, and should be reviewed in
detail by new users. Contents include:
Chapter 1, "Getting started" provides information you need to get up and running
with EC500, and the procedure to enable EC500 for first-time use.
Chapter 2, "Receiving and making calls" describes how EC500 operates with your
cell phone and what features are available.
Chapter 3, "Voice mail" explains how voice mail works while using EC500.
Chapter 4, "Enabling/disabling EC500 and maintaining security" contains
procedures for enabling and disabling EC500, maintaining a secure connection,
and changing your security code.
Chapter 5, "Checkpoints and troubleshooting" provides troubleshooting tips and
answers to common user questions concerning interaction between EC500, your
cell phone, and your office phone.