Trimline Phone
User's Guide
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29257
E
QUIPMENT
A
PPROVAL
I
NFORMATION
Your telephone equipment is approved for connection to the Public Switched Telephone Network and is in
compliance with parts 15 and 68, FCC Rules and Regulations and the Technical Requirements for
Telephone Terminal Equipment published by ACTA.
1
Notification to the Local Telephone Company
On the bottom of this equipment is a label indicating, among other information, the US number
and Ringer Equivalence Number (REN) for the equipment. You must, upon request, provide this
information to your telephone company.
The REN is useful in determining the number of devices you may connect to your telephone line and
still have all of these devices ring when your telephone number is called. In most (but not all) areas,
the sum of the RENs of all devices connected to one line should not exceed 5. To be certain of the
number of devices you may connect to your line as determined by the REN, you should contact your local
telephone company.
Notes
• This equipment may not be used on coin service provided by the telephone company.
• Party lines are subject to state tariffs, and therefore, you may not be able to use your own
telephone equipment if you are on a party line. Check with your local telephone company.
• Notice must be given to the telephone company upon permanent disconnection of your
telephone from your line.
2
Rights of the Telephone Company
Should your equipment cause trouble on your line which may harm the telephone network, the telephone
company shall, where practicable, notify you that temporary discontinuance of service may be required.
Where prior notice is not practicable and the circumstances warrant such action, the telephone
company may temporarily discontinue service immediately. In case of such temporary discontinuance,
the telephone company must: (1) promptly notify you of such temporary discontinuance; (2) afford you the
opportunity to correct the situation; and (3) inform you of your right to bring a complaint to the
Commission pursuant to procedures set forth in Subpart E of Part 68, FCC Rules and Regulations.
The telephone company may make changes in its communications facilities, equipment, operations
or procedures where such action is required in the operation of its business and not inconsistent
with FCC Rules and Regulations. If these changes are expected to affect the use or performance of
your telephone equipment, the telephone company must give you adequate notice, in writing, to
allow you to maintain uninterrupted service.
I
NTERFERENCE
I
NFORMATION
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference; and (2) This device must accept any interference
received, including interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against
harmful interference in a residential installation.
This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used
in accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
•
Reorient or relocate the receiving antenna (that is, the antenna for radio or television that is
“receiving” the interference).
•
Reorient or relocate and increase the separation between the telecommunications equipment and
receiving antenna.
•
Connect the telecommunications equipment into an outlet on a circuit different from that to which
the receiving antenna is connected.
If these measures do not eliminate the interference, please consult your dealer or an experienced radio/
television technician for additional suggestions. Also, the Federal Communications Commission has prepared
a helpful booklet, “How To Identify and Resolve Radio/TV Interference Problems.” This booklet is available
from the U.S. Government Printing Office, Washington, D.C. 20402. Please specify stock number 004-000-
00345-4 when ordering copies.
H
EARING
A
ID
C
OMPATIBILITY
This telephone system meets FCC standards for Hearing Aid Compatibility.
US NUMBER IS LOCATED ON THE CABINET BOTTOM
REN NUMBER IS LOCATED ON THE CABINET BOTTOM
I
NTRODUCTION
Your telephone is designed to give you flexibility in use and high quality performance.
To get the most from your new telephone, we suggest that you take a few minutes right
now to read through this instruction manual.
CAUTION:
When using telephone equipment, there are basic
safety instructions that should always be followed. Refer to the
IMPORTANT SAFETY INSTRUCTIONS provided with this
product and save them for future reference.
NOTE:
This phone uses Touch-Tone dialing service only. For this
telephone to function properly, you must use Touch-Tone service
available through your local telephone company.
Model 29257
16017170 (Rev. 0 E/S)
02-44
Printed in China
ATLINKS USA, Inc.
101 West 103rd Street
Indianapolis, IN 46290
© 2002 ATLINKS USA, Inc.
Trademark(s) ® Registered
Marca(s) Registrada(s)
B
EFORE
Y
OU
B
EGIN
T
ELEPHONE
J
ACK
R
EQUIREMENTS
To use this phone, you need an RJ11C type modular
telephone jack, which might look like the one pictured
here, installed in your home. If you don’t have a modular
jack, call your local phone company to find out how to get
one installed.
I
MPORTANT
I
NSTALLATION
I
NFORMATION
•
Never install telephone wiring during a lightning storm.
•
Never install telephone jacks in wet locations unless the jack is specifically
designed for wet locations.
•
Never touch uninsulated telephone wires or terminals, unless the telephone line
has been disconnected at the network interface.
•
Use caution when installing or modifying telephone lines.
•
Temporarily disconnect any equipment connected to the phone such as faxes,
other phones, or modems.
I
NSTALLING
THE
P
HONE
Your telephone should be
placed on a level surface
such as a desk or table top,
or you can mount it on a
wall. A desktop/wall
mounting pedestal is built
into the base of the phone.
1. Slide the RINGER volume
switch (on the handset)
to the desired volume.
2. Set PULSE/TONE switch (on the handset) to TONE for touch-tone service, or set it
to PULSE for rotary service. If you don’t know which type of service you have,
check with the phone company.
3. Set the receiver volume switch (on the handset) to
the desired listening volume.
4. Plug the telephone line cord into a modular wall
phone jack.
W
ALL
M
OUNT
I
NSTALLATION
Your telephone may also be mounted on a wall plate
(not included).
NOTE:
To prevent the handset from falling out
of the cradle while the phone is hanging on the
wall, you must reverse the handset hook
(located on the base).
1. Push the handset hook up and out with your thumb, turn it over, and replace it in
the slot on the base.
2. Plug the telephone line cord into a modular wall phone jack.
3. Slip the mounting holes on the base over the wall plate posts and firmly slide the
unit down into place (wall plate not included).
W
RAPPING
THE
T
ELEPHONE
L
INE
C
ORD
In desktop or wall mount mode, you may want to wrap the excess telephone line cord
around the mounting bracket on the bottom of the base.
T
ELEPHONE
O
PERATION
R
EDIAL
This unit redials up to 32 digits. To automatically redial the last number you called:
1. Pick up the handset and wait for a dial tone.
2. Press the redial button.
F
LASH
Press the flash button instead of the hook switch to activate custom calling services
such as call waiting or call transfer. Custom calling services are provided by the
phone company.
R
ECEIVER
V
OLUME
You may control the listening level with the volume switch on the side of the handset.
It has three levels: low, mid, and high.
R
INGER
V
OLUME
You may control the ringer volume level with the switch located on the side of the
handset.
= ringer tone will be loud
= ringer tone will be low
= telephone will not ring.
T
EMPORARY
T
ONE
D
IALING
This feature is useful only if you have pulse dialing service. Temporary Tone Dialing
enables pulse (rotary) service phone users to access touch-tone services offered by
banks, credit card companies, etc. For example, when you call your bank you may
need to enter your bank account number. Temporarily switching to Touch Tone mode
allows you to send your number.
1. Dial the telephone number and wait for the line to connect.
2. When your call is answered, press the * tone button on the handset number pad
to temporarily change from PULSE dialing to TONE dialing.
3. Follow the automated instructions to get the information you need.
4. Hang up the handset and the phone automatically returns to PULSE (rotary)
dialing mode.
M
EMORY
Each memory button is capable of storing phone numbers up to 16 digits. Memory
locations 0-9 require you to press the mem button for access.
S
TORING
A
N
UMBER
IN
M
EMORY
1. Pick up the handset, and press the store button.
2. Dial the number to be stored (up to 16 digits).
3. Press store again.
4. Press a memory location button 0-9, and hang up the handset.
I
NSERTING
A
P
AUSE
IN
THE
D
IALING
S
EQUENCE
Use the redial button to add pauses to a dialing sequence, for example after you dial
9 for an outside line. A pause is approximately 4 seconds long.
C
HANGING
A
S
TORED
N
UMBER
To change a stored number, you just replace it with a different number using the
procedure for storing a number.
D
IALING
A
S
TORED
N
UMBER
1. Pick up the handset, and wait for a dial tone.
2. For numbers stored in memory locations 0-9, press the mem button, and then
number of the location in which the desired number is stored.
NOTE:
Stored numbers are saved using the telephone line power cord. If
you disconnect the line cord from the modular phone (wall) jack, the
numbers stored in memory are lost.
D
ELETING
A
S
TORED
N
UMBER
FROM
M
EMORY
1. Press the store button.
2. Press the redial button.
3. Press the store button again.
4. Press the memory location where the number is stored.
C
HAIN
D
IALING
Link several memory locations in sequence by following this example:
Number is For
Memory Location
Long distance access number
7
Authorization code
8
Frequently called long distance number
9
1. Pick up the handset to get a dial tone.
2. Press the mem button, and then press 7.
3. When you hear the access tone, press the mem button, and then press 8.
4. At the next access tone, press the mem button, and then 9.
IMPORTANT:
If you make test calls to emergency numbers, remain on
the line and explain the reason for the call to the dispatcher. Also, make
these calls in off-peak hours, such as early morning or late evening.
NOTE:
If you make a mistake while storing a number, hang up and repeat
the storing procedure.
S
TORING
A
P
AUSE
IN
M
EMORY
The redial button has dual functionality. It becomes a pause button if the store button
is pressed first. It is valid only when storing a number into memory. Use the redial
button to insert a pause when a delay is needed in an automatic dialing sequence.
For example, when you must dial a 9 to get an outside line, or when you enter codes
to access your long distance company.
T
ROUBLESHOOTING
T
IPS
No dial tone:
•
Press and release the hook switch. Check the hook switch: Does it fully extend
when the handset is lifted from the cradle?
Cannot dial out:
•
Make sure the TONE/PULSE switch is set to the type of phone service you are
subscribed to.
Phone doesn’t ring:
•
Make sure RINGER switch (located on the handset) is set to loud or low.
•
You may have too many extension phones on your line. Unplug some extension
phones.
•
Check for a dial tone. If there is no dial tone see solutions for "No dial tone."
Other party cannot hear you:
•
Make sure phone cord is securely plugged in.
•
Make sure extension phones are on the hook at the same time you're using the
phone. It is normal for the volume to drop when additional extension phones are
used at the same time.
Phone "howls" when handset is placed near base and handset volume level is too high:
•
This is normal feedback due to handset volume level being set to maximum.
G
ENERAL
P
RODUCT
C
ARE
To keep your telephone working and looking good, follow these guidelines:
•
Avoid putting the phone near heating appliances and devices that generate
electrical noise (for example, motors or fluorescent lamps).
•
DO NOT expose to direct sunlight or moisture.
•
Avoid dropping and other rough treatment to the phone.
•
Clean with a soft cloth.
•
Never use a strong cleaning agent or abrasive powder because this will damage
the finish.
•
Retain the original packaging in case you need to ship the phone at a later date.
S
ERVICE
This product may be serviced only by the manufacturer or its authorized service
agents. Changes or modifications not expressly approved by ATLINKS USA, Inc.
could void the user’s authority to operate this product. For instructions on how to
obtain service, refer to the warranty included in this guide or call customer service at
1-800-448-0329.
Or refer inquiries to:
ATLINKS USA, Inc.
Manager, Consumer Relations
P O Box 1976
Indianapolis, IN 46206
Attach your sales receipt to the booklet for future reference or jot down the date this
product was purchased or received as a gift. This information will be valuable if
service should be required during the warranty period.
Purchase date _______________ Name of store ____________________________
L
IMITED
W
ARRANTY
What your warranty covers:
•
Defects in materials or workmanship.
For how long after your purchase:
•
One year, from date of purchase.
(The warranty period for rental units begins with the first rental or 45 days from date of
shipment to the rental firm, whichever comes first.)
What we will do:
•
Provide you with a new or, at our option, a refurbished unit. The exchange unit is under
warranty for the remainder of the original product’s warranty period.
How you get service:
•
Properly pack your unit. Include any cables, etc., which were originally provided with the
product. We recommend using the original carton and packing materials.
•
”Proof of purchase in the form of a bill of sale or receipted invoice which is evidence that
the product is within the warranty period, must be presented to obtain warranty service.”
For rental firms, proof of first rental is also required. Also print your name and address and
a description of the defect. Send via standard UPS or its equivalent to:
ATLINKS USA, Inc.
c/o Thomson
11721 B Alameda Ave.
Socorro, Texas 79927
•
Pay any charges billed to you by the Exchange Center for service not covered by the warranty.
•
Insure your shipment for loss or damage. ATLINKS accepts no liability in case of damage or
loss.
•
A new or refurbished unit will be shipped to you freight prepaid.
What your warranty does not cover:
•
Customer instruction. (Your Owner’s Manual provides information regarding operating
instructions and user controls. Any additional information, should be obtained from your dealer.)
•
Installation and setup service adjustments.
•
Batteries.
•
Damage from misuse or neglect.
•
Products which have been modified or incorporated into other products.
•
Products purchased or serviced outside the USA.
•
Acts of nature, such as but not limited to lightning damage.
Limitation of Warranty:
•
THE WARRANTY STATED ABOVE IS THE ONLY WARRANTY APPLICABLE TO THIS PRODUCT.
ALL OTHER WARRANTIES, EXPRESS OR IMPLIED (INCLUDING ALL IMPLIED WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE) ARE HEREBY DISCLAIMED.
NO VERBAL OR WRITTEN INFORMATION GIVEN BY ATLINKS USA, INC., ITS AGENTS, OR
EMPLOYEES SHALL CREATE A GUARANTY OR IN ANY WAY INCREASE THE SCOPE OF THIS
WARRANTY.
•
REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS THE EXCLUSIVE
REMEDY OF THE CONSUMER. ATLINKS USA, INC. SHALL NOT BE LIABLE FOR
INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS
PRODUCT OR ARISING OUT OF ANY BREACH OF ANY EXPRESS OR IMPLIED WARRANTY
ON THIS PRODUCT. THIS DISCLAIMER OF WARRANTIES AND LIMITED WARRANTY ARE
GOVERNED BY THE LAWS OF THE STATE OF INDIANA. EXCEPT TO THE EXTENT
PROHIBITED BY APPLICABLE LAW, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR
FITNESS FOR A PARTICULAR PURPOSE ON THIS PRODUCT IS LIMITED TO THE
APPLICABLE WARRANTY PERIOD SET FORTH ABOVE.
How state law relates to this warranty:
•
Some states do not allow the exclusion nor limitation of incidental or consequential
damages, or limitations on how long an implied warranty lasts so the above limitations or
exclusions may not apply to you.
•
This warranty gives you specific legal rights, and you also may have other rights that vary
from state to state.
If you purchased your product outside the USA:
•
This warranty does not apply. Contact your dealer for warranty information.
SEE MARKING ON BOTTOM / BACK OF PRODUCT
RISK OF ELECTRIC SHOCK
DO NOT OPEN
WARNING:
TO PREVENT FIRE OR
ELECTRICAL SHOCK HAZARD, DO
NOT EXPOSE THIS PRODUCT TO
RAIN OR MOISTURE.
THE LIGHTNING FLASH
AND ARROW HEAD
WITHIN THE TRIANGLE
IS A WARNING SIGN
ALERTING YOU OF
“DANGEROUS
VOLTAGE” INSIDE THE
PRODUCT.
CAUTION: TO REDUCE THE RISK OF
ELECTRIC SHOCK, DO NOT REMOVE
COVER (OR BACK). NO USER
SERVICEABLE PARTS INSIDE. REFER
SERVICING TO QUALIFIED SERVICE
PERSONNEL.
THE EXCLAMATION
POINT WITHIN THE
TRIANGLE IS A
WARNING SIGN
ALERTING YOU OF
IMPORTANT
INSTRUCTIONS
ACCOMPANYING THE
PRODUCT.
CAUTION:
abc
def
flash
2
3
1
5
6
4
8
9
7
0
#
jkl
mno
ghi
tuv
wx
yz
pq
rs
oper
*
tone
redial
mem
store
Ringer volume switch
redial button
Receiver volume
switch
flash button
store button
mem button
PULSE/TONE
switch
Modular
telephone
line jack
Wall plate
