19
GDO-8 Instruction Manual
Symptom
Possible cause
Remedy
The Open (Green) LED
and MINUS (-) (Red) LED
are flashing alternatively
Opener is overloaded
Check the doors operation by disengaging the motor
and ensuring the door runs smoothly. If necessary
make door adjustments or discontinue use and
contact 1300 133 944 for support.
The Open (Green) LED
continues to flash
Door obstructed when opening
Clear away any obstructions and test door opens
correctly. (If door is damaged, contact your door
professionl).
The MINUS (-) (Red) LED
continues to flash
Door obstructed when closing
Limits may be cleared
Clear away any obstructions and test door closes
correctly. (If door is damaged, contact your door
professional).
Remove all power sources. Wait till all lights are out
(10-15 secs), then reconnect power. If Red LED is
flashing, limits are not set. Reset Limits.
21 Troubleshooting
If You Need a Service Call
If the opener needs a service please call the dealer who installed the garage door opener (their contact details are usually
on a sticker on the back of your garage door). For product assistance contact 1300 133 944 within Australia.
BEFORE CALLING
you should have the following information to assist in providing the appropriate service:
1. Has anything happened since the opener last operated OK, e.g. a storm, a jolt to the door etc.?
2. What is the current light status on the opener?
3. Manually disengage the door (Section 16).
How easy is it to manually open and close the door?
4. What model is the opener? (Model no. information is located at the rear of the opener)
5. Who installed the opener? (Dealer details should be on a sticker on the back of your garage door)
6. When was it installed? (If known)
Date
Time
Number of Beeps
