AUO A.R.T. 17, Quick Start Manual

Page: 23 / 48

22
APPENDIX
：
TROUBLESHOOTING
Problem Solution
My mobile device
cannot detect the
display when I want
to add the display.
1. Check if Bluetooth on your mobile device
is enabled.
2. Restart the display and add the display
again.
The device code
does not appear
when I want to add a
display.
Tap Cancel on your mobile device and add
the display again. Or re-add the display.
The display cannot
connect to a network
when I want to add a
display.
1. Check if the Wi-Fi network password is
entered correctly.
2. Check if your mobile device is connected
to a stable Wi-Fi network.
NOTE: If you are trying to connect to the
Wi-Fi hotspot of a mobile device, you
may experience problems resulting from
incompatible device specifications, different
operating systems, or poor cellular signal.
The display has
been added
successfully but it
does not appear in
the Device page.
1. Close A.R.T. ( ) and launch it again
ensuring that all background apps are
turned off.
2. Check if your mobile device and the
display are connected to the same
network. You may need to set your mobile
device to automatically connect to the
same network.