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Service and Maintenance

73

LED Functions on the S

2M

 Module

Note: The LEDs are easily visible on the front panel
of the 19" casing variants.

Checking the Call Channel Assignment

Requirements

– Opened configuration manager (with an existing con-

nection to the PBX web server)

Steps to Take

1.

Open the page Administration 

  Monitoring 

External call channel assignment.

The status of the call channel is indicated by a
coloured dot.

Note: VoIP channels that have not been reserved for
internal or external calls are indicated by an orange
dot when the channel is assigned to an internal
subscriber. A red dot also indicates that the channel
is assigned to an external call.

Checking the Registration of Internal VoIP Subscribers

Requirements

– Opened configuration manager (with an existing con-

nection to the PBX web server)

Steps to Take

1.

Open the page Administration 

  Monitoring 

Status internal VoIP subscribers.

The status of the registration is indicated by a
coloured dot.

LED

Status of the S

2M

 port

“Line”

Lights up 

Layer 1 is activated.

“Busy” Lights up 

At least one B-channel is in use.

“Err”

Lights up 

Synchronization with the remote station 
cannot be established.

Blinking

The port is overloaded (for example, 
short-circuit fault).

“LOS”

Lights up 

S

2M

 module is receiving no signal from 

the NTPM (Loss Of Signal).

“AIS”

Lights up 

S

2M

 module receives Duration-1 from the 

NTPM,  meaning the section from the 
central office to the NTPM has been 
interrupted (Alarm Indicating Signal).

“RDI”

Lights up 

NTPM receives no signal from the S

2M

 

module (Remote Defect Indication).

Fig. 60: LEDs

Red

Call channel in use

Green

Call channel available

Green

Registration successful

Grey

Registration not yet completed

Red

Defective registration

Summary of Contents for COMmander Basic.2

Page 1: ...Installation and Commissioning Instructions Modular PBXs for ISDN and Internet Telephony COMmander Basic 2 COMmander Basic 2 19...

Page 2: ......

Page 3: ...Mmander 8VoIP 16VoIP Module Overview 22 COMmander 8a b Module Overview 23 COMmander VMF Module Overview 23 Inserting Memory Card 24 Preparation Casing Variants for Wall Mounting 25 Opening the Casing...

Page 4: ...Configuring the PBX via the USB Port 57 Configuring the Static IP Address in the PC 58 Changing the Ethernet Configuration on the PBX 58 Querying the Ethernet configuration on the PBX 58 Connecting th...

Page 5: ...Backing up configuration data on a data storage medium 75 Restoring the configuration 75 Inserting a Restoration Point for Configuration Data 75 Restoring Configuration Data from a Restoration Point 7...

Page 6: ...the electrolytic capacitor for the switch mode power supply can remain charged for a long time even after being turned off If available also disconnect the devices from auxiliary power sources for ex...

Page 7: ...her devices in the building systems can put the PBX out of operation If you have uninterruptible power supply for example the UPS 5115 Telecom Auerswald optional accessory you can continue operating a...

Page 8: ...and call data evaluation Cost control Central call answering machine voicemail and fax memory Group and team administration Transfers Call protection Important Many features are not available until t...

Page 9: ...telephone as of firmware version 2 3E Analogue telephone ISDN telephone Standard VoIP Telephone Internal S0 Port An internal S0 port has similar requirements such as an ISDN connection with the Point...

Page 10: ...ort The USB port is suitable for connecting a single PC for configuration administration Serial Port The serial interface is suitable for connecting to a serial printer for call data printouts Basic A...

Page 11: ...from 3000 to 9000 Call Through number of available lines from 4 to all In addition the following phone numbers channels and the number of voice mail fax boxes can be extended Subscriber numbers number...

Page 12: ...ts the need to install special programmes on the computer You need only an IP supported operating system and a compatible browser The configuration manager enables you to do the following tasks Config...

Page 13: ...Mmander 8a b Module Analogue internal 8 internal analogue ports Connection Options on the COMmander 2TSM Module Door stations 1 power supply outlet 2 door terminal input output jacks 1 per door statio...

Page 14: ...G 711 with VoIP module G 711 iLBC End devices 1 end device per internal VoIP channel USB interface for a PC Connection Connection unit USB B socket Interface USB Full Speed V 1 1 or V 2 0 SD card slo...

Page 15: ...TSM module 293 x 80 x 15 mm COMmander VMF module 293 x 97 x 20 mm Weight Basic unit casing variants for wall mounting Approx 2400 g Basic unit 19 casing variants Approx 6000 g COMmander 8VoIP module A...

Page 16: ...nfor mation Service The latest information After functional extensions have been installed during a firmware update you have access to the current instruc tions on the support pages on the Auerswald w...

Page 17: ...he intended use of the PBX 2 Think about how many external call channels you need for smooth telephone operation 3 Determine the number of internal and external ports you need Which models are require...

Page 18: ...ched to the off position See Fig 2 COMmander 4S0 Module Overview Rev 2 Fig 2 Switch setting on the COMmander S2M module Enabled Disabled Fig 3 COMmander 4S0 module rev 2 Terminal clamps removable for...

Page 19: ...S0 ports 3 and 4 A connector for switching the operating mode on the S0 port 1 A connector for switching the operating mode on the S0 port 2 A connector for switching the operating mode on the S0 por...

Page 20: ...4S0 module an ISDN telephone that is needed for emergency communication in switched from an internal S0 port directly to the external S0 port Fig 5 COMmander 8S 0 module Terminal clamps removable for...

Page 21: ...ies of devices for example when laying an internal S0 bus in one direction The PBX port in question is only connected to one device for example in a direct connection to an NTBA with a PBX connection...

Page 22: ...or connecting to the UP0 ports 5 8 Status display LEDs for UP0 ports 5 8 A connector for attachment on the base circuit board A connector for connecting to the front panel of 19 casing variants Fig 10...

Page 23: ...to the internal a b ports 5 8 the terminal clamp labelled with DIS is not in use A connector for attachment on the base circuit board A connector for connecting to the front panel of 19 casing varian...

Page 24: ...lectrician can be commissioned to replace or install expansion modules When installing or replacing a module only touch the fixing components of the front plate where necessary Do not insert any elect...

Page 25: ...s parts is only permitted after creating a voltage free state Working close to active parts is only permitted if these parts are voltage free or are protected against direct contact Pull out the power...

Page 26: ...use Module slot 1D for universal module use Module slot 1E for universal module use Earthing terminal Connector for connecting the casing and the LED Power LED Socket for inserting the system dongle 9...

Page 27: ...hands or any tools To do this touch a metal object preferably earthed e g the earthing terminal of the PBX or a computer housing Requirements Previous system planning Note Before inserting the module...

Page 28: ...channels in the mounting frame Mounting the mounting frame on the wall Reinstalling the mounting rack Caution Overheating can damage or destroy the PBX Note the threshold values in the technical data...

Page 29: ...reatening electric shocks or damage destroy the PBX Only operate the device in closed dry rooms Caution Overheating can damage or destroy the system Note the ambient temperature values indicated in th...

Page 30: ...e vicinity of an earth wire potential compensation bar of the house installation or protective earth conductor Only a fixed installation is allowed for the connec tion of the earthing terminal of the...

Page 31: ...unting frame is equipped with fastening hooks See Fig 22 Steps to Take 1 Place the casing cover approx 15 cm towards the top by sliding it straight onto the casing See Fig 23 2 Finally pull the cover...

Page 32: ...ree or are protected against direct contact Pull out the power plug of the PBX before com missioning a skilled electrician to open the casing to install the expansion module or perform swit ching or c...

Page 33: ...nder 8S0 module on the COMmander BA P08 Two RJ 45 sockets for S0 port 1 Two RJ 45 sockets for S45 port 2 Two RJ 45 sockets for S45 port 3 Two RJ 45 sockets for S45 port 4 Only the COMmander 8S0 module...

Page 34: ...o the module Fig 28 S0 port assignment on the COMmander BA P08 connector panel not in use not in use 2a 1a 1b 2b not in use not in use Fig 29 Assignment of the a b port or UP0 port on the connector pa...

Page 35: ...le slot 1D for universal module use Module slot 1E for universal module use Earthing terminal Connector for connecting the casing and the LED Power LED Socket for inserting the system dongle 9 pole D...

Page 36: ...bly earthed e g the earthing terminal of the PBX or a computer housing Requirements Previous system planning Note Before inserting the module first configure the required settings on the module Note M...

Page 37: ...VMF Modules on page 37 Connecting the COMmander VoIP VMF Modules Requirements Per module the patch cable included in the delivery of the module Steps to Take 1 Remove the patch cable between the base...

Page 38: ...he four screws 4 Put the lateral cover panels back Connecting the Earthing Requirements Hand tools and material Screw driver Connecting cable with at least 2 5 mm conductor cross section Earth wire in...

Page 39: ...d in the technical specifications Make sure that heat produced by the device can be adequately vented into the environment Do not install the system in a cabinet without adequate air circulation Make...

Page 40: ...vices If available also disconnect the devices from auxiliary power sources for example UPS Important Improper use may cause for example functional restrictions or interference the destruction of the...

Page 41: ...0 Bus on page 47 Steps to Take 1 Attach the wires to the four terminal clamps in the NT Note When assigning the individual wires orient yourself with the identifiers subsequently listed or refer to VD...

Page 42: ...with connection plate NTPMKU NTBA with T shaped mounting element and copper connection NTPMKU NTBA with T shaped mounting element and optic fibre connection Distance line length between devices maxim...

Page 43: ...ut also all of the passive network components for example cables and wall sockets For reliable support of 100 Mbit s you need cables and wall sockets of at least Category 5 CAT5 To use DiffServ to pri...

Page 44: ...nts Requirements Minimal distance between the devices Note If the end device is placed a considerable distance away from the PBX the cable and the wall sockets must be permanently installed See Page 4...

Page 45: ...ttach the wires to the two terminal clamps in the internal a b port See Fig 41 on page 45 3 Connect the wall sockets to the terminal clamps in the internal a b port See Fig 41 Further Steps Connect th...

Page 46: ...front panel The socket assignments on the front panel are described as of Page 33 Connecting ISDN End Devices Directly to the Internal S0 Port Prerequisite Enabled operation mode S0 internal on the S0...

Page 47: ...Fig 43 and Fig 46 on page 48 Installation cable for example J Y St Y 2x2x0 6 with the following characteristics 4 core Unscreened however screened for unfavourable conditions for example near a strong...

Page 48: ...ology equip the wall sockets with terminators at both ends Further Steps Connect the end devices to the wall sockets To finish commissioning you need to set up an internal phone number for each end de...

Page 49: ...the 19 casing variants CAT5 cables and CAT5 wall sockets are used instead of the cables and wall sockets listed here Important For structured cable installation on a 19 casing variant the line length...

Page 50: ...0 4 With an ISDN wall socket If necessary connect the UP0 S0 adapter Further Steps Connect the end devices to the wall socket or to the connection sockets on the UP0 S0 adapter To finish commissioning...

Page 51: ...Connecting ISDN End Devices 51 Fig 51 Connect the wall sockets to the internal UP0 port UAE8 IAE...

Page 52: ...ntact the system administrator responsible for this Making changes to an existing network may cause considerable malfunctions In addition please note the PBX factory settings for the Ethernet configur...

Page 53: ...atible with the intended use of the PBX Note For 19 casing variants no connections are made directly to the module itself but rather via the connector panel on the front panel The socket assignments o...

Page 54: ...Connecting Other Devices 54 Fig 53 Casing socket assignment standpoint of the soldering connections...

Page 55: ...BX see Page 30 and Page 38 Steps to Take 1 Connect the PBX with a freely accessible 230 V mains socket 2 For 19 casing variants Turn the PBX on using the Power switch on the rear side of the 19 casing...

Page 56: ...r you would like to integrate the PBX into an existing network See Page 58 The following options are possible Configure a permanent IP address subnet mask and gateway address Configure the PBX as the...

Page 57: ...after the RNDIS driver is installed Also note that the last byte of the IP address for the USB configuration is permanently set to 240 XXX XXX XXX 240 Steps to Take 1 Start a browser for example Mozi...

Page 58: ...ettings are necessary 10 Click OK Note You may have to restart the computer Changing the Ethernet Configuration on the PBX Requirements An internal telephone with tone dialling Existing authorisation...

Page 59: ...Note If the Ethernet port is required for the Internet connection you need to connect the PC to the router For more information contact your system administrator See Page 43 Note In order to connect...

Page 60: ...ally Recommended and then click Next A search is made for the driver to be installed As soon as the driver is found you are asked whether you would like to continue 4 If necessary click Continue anywa...

Page 61: ...system telephones expect a fingerprint consisting of a series of numbers which is used to verify and confirm the trusted root certificate Note the fingerprint in the configuration manager after setup...

Page 62: ...s beforehand on the page COMset General settings Remote configuration Note A user PIN can also be used to log in Existing internal ISDN connection between a compu ter and a PBX via one of the followin...

Page 63: ...te IP address is already being used on the computer network thereby causing IP addresses to overlap complications will occur To avoid this you must change the remote IP address and therefore the local...

Page 64: ...by for example a firewall integrated in the router For questions about configuring your firewall contact the system administrator responsible for this topic The port set up for the web server on the...

Page 65: ...lay all the connected system telephones 17 Click the system telephone to be configured and then click OK The login window opens 18 Select the authorisation level you want on the PBX enter the applicab...

Page 66: ...access number and click OK The current connection to the PBX is displayed 8 Double click the system symbol to display all the connected system telephones 9 Click the system telephone to be configured...

Page 67: ...m password enter the external PIN on the PBX Or Under User name enter the internal telephone number of a sub admin and under Password as well as under Confirm password enter the associated sub admin P...

Page 68: ...d enter the external PIN on the PBX Or Under User name enter the internal telephone number of a sub admin and under Password enter the associated sub admin PIN 9 Under Connection name enter any connec...

Page 69: ...following pages For an immediate restart at the push of a button on Page 74 For an immediate or delayed restart at the push of a button on Page 74 Note If possible avoid interrupting active calls with...

Page 70: ...mation about the time and date they were created A maximum of ten restoration points are set If an eleventh restoration point is set the oldest of the current restoration points is overwritten An old...

Page 71: ...ork you can check whether this host is reach able and how long the routing takes there and back See also Page 80 Querying Firmware Versions Serial Numbers Requirements Opened configuration manager wit...

Page 72: ...Link LED Status of the Ethernet interface Green An Ethernet connection to a computer network exists Off No Ethernet connection to a computer network exists Fig 56 LEDs LAN link LAN activity Status Fig...

Page 73: ...tion manager with an existing con nection to the PBX web server Steps to Take 1 Open the page Administration Monitoring Status internal VoIP subscribers The status of the registration is indicated by...

Page 74: ...an error has occurred Please contact your dealer or the manufacturer directly Performing an Immediate Restart via the Keyboard Requirements Open casing Warning Improper handling of the device can res...

Page 75: ...tions for your browser for saving the file Restoring the configuration Requirements Open configuration manager existing connection to the PBX web server The configuration file previously saved on a da...

Page 76: ...ps Create a new configuration Restoring Factory Settings Requirements Open casing Warning Improper handling of the device can result in life threatening electrical shock Only a skilled electrician may...

Page 77: ...ephones See the telephone manual Important When performing a firmware update the PBX should be in the idle state Steps to Take 1 Open the page Administration Firmware update restart Note Under Instant...

Page 78: ...uirements Opened configuration manager with an existing con nection to the PBX web server Steps to Take 1 Open the page Administration Firmware update restart 2 Click Restore firmware 3 Click OK The S...

Page 79: ...own 192 168 0 240 factory setting Note Remote recording logging of a D channel protocol is also possible For this purpose please refer to Chapter Configuring the PBX Remotely via an External S0 Port P...

Page 80: ...r or to Auerswald for the purpose of error analysis you have to ensure that the applicable legal requirements are met Requirements Open configuration manager existing connection to the PBX web server...

Page 81: ...uration 58 Ethernet interface Network provider connecting to 43 Ethernet port 9 PC connecting 59 Ethernet port connecting PC 59 Extensions 10 Extensions maximum 11 External S0 port Cable installing 41...

Page 82: ...al 8 Cable installing 41 Network provider connecting to 40 S0 port internal 9 Cable installing 47 End devices connecting 46 S2M port external 8 Network provider connecting to 41 Safety information 6 S...

Page 83: ......

Page 84: ...884285 05 04 11 For the sake of the environment 100 recycled paper...

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