Auerswald COMfortel 600, Operation Manual Setup And Operation

Page: 72 / 84

Appendix
72
COMfortel 600 - Setup and Operation V01 06/2014
Troubleshooting
The telephone is not working.
쐽
Make sure that the plug on the connectioncord and the
headset spiral cable are correctly inserted into the
sockets.
쐽
Connect another telephone to the telephone connection
socket. If the problem continues despite using a diffe-
rent telephone, the problem may lie with your network
provider or with the PBX in between.
The telephone does not ring.
쐽
Make sure your ringer is turned on. See page 56 .
쐽
Make sure that the plug on the connectioncord are cor-
rectly inserted into the sockets.
The telephone does not dial.
쐽
Make sure the correct dialling type is enabled. See
page 58 .
My communication partner can-
not hear me.
쐽
Check whether mute is activated. Deactivate it by pres-
sing the microphone key.
The speed dialling keys are not
working as expected.
쐽
If you are operating your telephone on a PBX, external
calls may require that you dial the exchange line access
number (for example,
0 ) before dialling the actual tele-
phone number. This must be programmed into the unit.
쐽
If you are operating your telephone on a PBX, it may be
necessary to enter specific dialling pauses for external
calls.
The telephone number of the cal-
ler is not shown on the telephone
display.
쐽
Check whether the transmission of telephone numbers
has been enabled by your network provider.
쐽
If your telephone is being operated on an Auerswald
PBX, check whether the required settings for displaying
telephone numbers have been configured. See
page 51 .
쐽
The caller can suppress the telephone number. In this
case, your display will show either no telephone number
or the message PRIVATE.