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Problem
Solution
IR remote is inoperative.
• Verify that the batteries in the remote are fresh.
• Verify that the remote sensor eye is not obstructed.
• If the monitor is set to M1, press the M1 button on the remote control. If the monitor
is set to M2, press the M2 button on the remote control. (See page 8.)
Disc won't play.
• Insert a disc with the label side facing upwards.
• Check the type of disc you put into disc tray. This DVD only plays DVD, audio CD and MP3. Blu-ray (BD) discs
will not play in this player.
• Both the unit and the disc are coded by region. If the regional codes don’t match, the disc can’t be played.
Play starts, but then stops
immediately.
• The disc is dirty. Clean it.
• The disc is damaged. Try another disc.
• Condensation has formed. Allow player to dry out.
No sound or distorted sound.
• Make sure the DVD is connected properly. Make sure all cables are securely inserted into the appropriate
jacks.
• If the 2-channel IR headphones are being used, turn on the IR headphone power, and make sure the
correct channel (A-B) is selected.
• Make sure the FM Modulator is ON and the proper Frequency has been selected.
• Make sure that unit is set to M1 when using Single Channel Headphones
Can’t advance through a movie.
• You can’t advance through the opening credits and warning information that appears at the beginning of a
movie because the disc is programmed to prohibit that action.
(
) Not allowed at the moment.
The feature or action cannot be completed at this time because:
1. The disc’s software restricts it.
2. The disc’s software doesn’t support the feature (for example, angles).
3. The feature is not available at the moment.
4. The requested title or chapter number is out of the range.
TROUBLESHOOTING
