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7.9.3. Search Historical Events

In the Event Search module of the event center page, you can search the 

historical events via time, device type, and other conditions according to the 

specified device type, and then process the events .

Before You Start

Enable receiving events from devices before the client can receive event in-

formation from the device,see Enable Receiving Event from Devices for details .

Steps

1 . Click Event Center 

 Event Search to enter the event search page .

Figure 7-9. Search History Event

2 . Set the filter conditions to display the required events only .

Time

The client time when the event starts .

Search by

Group: Search the events occurred on the resources in the selected group .

Device: Search the events occurred on the selected device . 

Device Type

The type of device that occurred the event .

All

All the device types, and you can set the following filter conditions: group, 

priority, and status .

Video Intercom

For the events of video intercom, you need to select searching scope: All Re-

cord and Only Unlocking .

•  All Records 

•  : You can filter the events from all the video intercom events, and you need 

to set the following filter conditions: device, priority, status .

•  Only Unlocking 

•  : You can filter the events from all the video intercom unlocking events, 

and you need to set the following filter conditions: device, unlocking type .

Access Control

For the events of access control, you can set the following filter conditions: 

device, priority, status, event type, card reader type, person name, card no ., 

organization .

NOTE

Click Show More to set the event type, card reader type, person name, 

card no., organization.

Group

The group of the device that occurred the event . You should set the group as 

condition only when you select the Device Type as All .

Device

The device that occurred the event .

Priority

The priority including low, medium, high, and uncategorized which indicates 

the urgent degree of the event .

Status

The handling status of the event .
3 . Click Search to search the events according the conditions you set .
4 . Optional: Right click the table header of the event list to customize the 

event related items to be displayed in the event list .

Figure 7-10. Customize Event Related Items to be Displayed

5 . Optional: Handle the event(s) .
•  Handle single event: Select one event that need to be processed, and 

then click Handle in the event information details page, and enter the pro-

cessing suggestion .

•  Handle events in a batch: Select the events which need to be processed, 

and then click Handle in Batch, and enter the processing suggestion .

Summary of Contents for Thermal Entry Wizard

Page 1: ...ATN Thermal Entry Wizard M A N U A L AMERICAN TECHNOLOGIES NETWORK CORP TOUCHLESS FEVER DETECTOR ...

Page 2: ...meters 32 6 3 3 Set Wiegand Parameters 33 6 4 User Management 34 6 4 1 Add Administrator 34 6 4 2 Add Face Picture 34 6 4 3 Add Card 36 6 4 4 Add Password 37 6 4 5 Set Authentication Mode 38 6 4 6 Search and Edit User 38 6 5 Temperature Measurement Settings 38 6 6 Import and Export Data 40 6 6 1 Export Data 40 6 6 2 Import Data 40 6 7 Identity Authentication 40 6 7 1 Authenticate via Multiple Cred...

Page 3: ...or Access Event 90 7 7 3 Configure Device Actions for Card Swiping 91 7 7 4 Configure Device Actions for Person ID 91 7 8 Door Control 92 7 8 1 Control Door Status 93 7 8 2 Check Real Time Access Records 93 7 9 Event Center 94 7 9 1 Enable Receiving Event from Devices 94 7 9 2 View Real Time Events 95 7 9 3 Search Historical Events 96 7 10 Remote Configuration Web 98 7 10 1 View Device Information...

Page 4: ...AN RIGHTS ABUSES IN THE EVENT OF ANY CONFLICTS BETWEEN THIS MANUAL AND THE APPLICABLE LAW THE LATER PREVAILS DATA PROTECTION During the use of device personal data will be collected stored and pro cessed To protect data the development of ATN Corp devices incorporates privacy by design principles For example for device with facial recognition features biometrics data is stored in your device with ...

Page 5: ... over heat or fire hazard Please make sure that the power has been disconnected before you wire install or dismantle the device When the product is installed on wall or ceiling the device shall be firm ly fixed If smoke odors or noise rise from the device turn off the power at once and unplug the power cable and then please contact the service center Do not ingest battery Chemical Burn Hazard This...

Page 6: ...ill prompt a voice reminder At the same time the authentication or attendance is valid Forced mask wearing alert is an Option that can be enabled If the recognizing face does not wear a mask the device will prompt a voice reminder At the same time the authentication or attendance will be failed Triggers voice prompt when detecting abnormal temperature Configurable door status open close when detec...

Page 7: ...the installa tion environment Indoor and windless environment use only NOTE For details about installation environment see Tips for Installation Environment 3 2 FLUSH MOUNTING Steps 1 Install a gang box 2 Connect the thermographic module and the main body Figure 3 1 Connect Thermographic Module 3 Use 5 supplied screws 4_KA4 22 SUS to secure the mounting plate on the gang box 4 Route the cable thro...

Page 8: ...G Steps 1 According to the datum line on the mounting template stick the mounting template on the wall or other surface 1 4 meters higher than the ground 2 Drill 5 holes on the wall or other surface according to the mounting tem plate Figure 3 4 Mounting Template 3 Insert the screw sockets of the setscrews in the drilled holes Figure 3 5 Insert Screw Socket 4 Align the 6 holes to the mounting plat...

Page 9: ... SENSOR terminal with the door contact the BTN GND terminal with the exit button connect the alarm output and input terminal with the alarm output input devices and con nect the Wiegand terminal with the Wiegand card reader or the access con troller If connect the WIEGAND terminal with the access controller the face recog nition terminal can transmit the authentication information to the access co...

Page 10: ...ellow Orange IN2 Alarm Input 2 B4 Alarm Output Yellow Purple NC Alarm Output B5 Yellow Brown COM Wiring B6 Yellow Red NO Group C C1 RS 485 Yellow 485 RS 485 Wiring C2 Blue 485 C3 Black GND Ground C4 Wiegand Green W0 Wiegand Wiring 0 C5 White W1 Wiegand Wiring 1 C6 Brown WG_OK Wiegand Authenticated C7 Orange WG_ERR Wiegand Authentication Failed C8 Purple BUZZER Buzzer Wiring C9 Gray TAMPER Tamperin...

Page 11: ...AWG The suggested other cable s diameter 26 AWG Do not wire the device to the electric supply directly WARNING The face recognition terminal shall adapt an external listed Class 2 power supply with surge protected function 4 3 WIRE SECURE DOOR CONTROL UNIT You can connect the terminal with the secure door control unit The wiring diagram is as follows Figure 4 3 Secure Door Control Unit Wiring NOTE...

Page 12: ...Cathode Lock Electric Lock and Electric Bolt NC Security Type Door Locked When Powering Off Scenario Installed in Entrance Exit with Fire Linkage NOTE The Uninterpretable Power Supply UPS is required The fire system NC and COM normally closed when powering off is con nected with the lock and the power supply in series When a fire alarm is triggered the door remains open In normal times NC and COM ...

Page 13: ...vice after it is powered on On the Activate Device page create a password and confirm the password Tap Activate and the device will activated Figure 5 1 Activation Page CAUTION The password strength of the device can be automatically checked We highly recommend you change the password of your own choosing using a minimum of 8 characters including at least three kinds of fol lowing categories upper...

Page 14: ...net as your computer by either modifying the IP address manually or checking Enable DHCP c Input the admin password and click Modify to activate your IP address modification 5 3 ACTIVATE DEVICE VIA CLIENT SOFTWARE For some devices you are required to create the password to activate them before they can be added to the software and work properly Steps NOTE This function should be supported by the d...

Page 15: ...the device to set the device basic parameters You should enter the device activation password for the first login Or if you have add the adminis trator s credential you can login via the configured credential 6 2 1 Login for First Time You should login into the system before other device operations Steps 1 Long tap on the initial page for 3 s to enter password entering page 2 Tap the Password fiel...

Page 16: ...2 Authenticate the administrator s face or card to enter the home page Figure 6 4 Home Page NOTE The device will be locked for 30 minutes after 5 failed face or card attempts 3 Optional Tap and you can enter the device activation password for login 4 Optional Tap and you can exit the admin login page 6 3 COMMUNICATION SETTINGS You can set the network parameters the RS 485 parameters and the Wie ga...

Page 17: ...ler represents the access controller Unit represents the secure door control unit and Reader represents the card reader If you select Controller If connect the device to a terminal via the RS 485 interface set the RS 485 address as 2 If you connect the device to a controller set the RS 485 address according to the door No 4 Tap to save the network parameters NOTE If you change the external device ...

Page 18: ...tional Set the administrator s authentication type NOTE For details about setting the authentication type see Set Authentica tion Mode 7 Enable the Administrator Permission function Enable Administrator Permission The user is the administrator Except for the normal attendance function the user can also enter the Home page to operate after authenticating the permis sion 8 Tap to save the settings 6...

Page 19: ...rd No manually Swipe the card over the card swiping area to get the card No NOTE The card No cannot be empty Up to 20 characters are allowed in the card No The card No cannot be duplicated 7 Optional Enable the Duress Card function The added card When the user authenticates by swiping this duress card the device will up load an duress card event to the client software 8 Enable or disable the Admin...

Page 20: ...tem perature is abnormal temperature measurement mode measurement area calibration measure area etc On the Home page tap Temp Temperature to enter the Temperature Set tings page Edit the temperature measurement parameters on this page and tap to save the settings Figure 6 9 Temperature Measurement Parameters C F The available parameters descriptions are as follows Table 6 1 Temperature Measurement...

Page 21: ...d covering when taking the face picture The format should be JPEG or JPG The resolution should be 640 480 pixel or more than of 640 480 pixel The picture size should be between 60 KB and 200 KB 6 7 IDENTITY AUTHENTICATION After network configuration system parameters configuration and user con figuration you can go back to the initial page for identity authentication The system will authenticate p...

Page 22: ...device installed Unit No Voice Prompt Tap or to disable or enable the voice prompt Voice Volume Adjust the voice volume The larger the value the louder the volume Application Mode You can select either others or indoor according to actual environment White Light Brightness Set the supplement white light s brightness The brightness ranges from 0 to 100 0 refers to turning off the light 1 refers to ...

Page 23: ...enticated person must wear a face mask otherwise the authentication will be failed Reminder of Wearing Face Mask After enabling this function if the authenticated person does not wear a face mask a prompt will be pop up to remind you to wear a face mask ECO Mode After enabling the ECO mode the device will use the IR camera to authenticate faces in the low light or dark environment And you can set ...

Page 24: ... Available door locked time range 1 to 255 s 6 10 MAINTENANCE 6 10 1 Upgrade Firmware Plug in the USB flash drive Tap Maint Maintenance on the System Set tings page and tap Upgrade The device will automatically read the upgrading file in the USB flash drive and upgrade the firmware The device can also be upgraded by unplugging the device plugging in USB and rebooting The upgrade will occur automat...

Page 25: ...e and attendance function on the client software 6 11 1 Disable Attendance Mode via Device Disable the attendance mode and the system will not display the attendance status on the initial page Tap T A Status to enter the T A Status page Figure 6 16 Disable Attendance Mode Set the Attendance Mode as Disable And tap You will not view or configure the attendance status on the initial page And the sys...

Page 26: ...anual and Auto Attendance via Device Set the attendance mode as Manual and Auto and the system will automat ically change the attendance status according to the configured parameters At the same time you can manually change the attendance status after the au thentication Before You Start Add at least one user and set the user s authentication mode For details see User Management Steps 1 Tap T A St...

Page 27: ...w the device information Tap Info System Information Device to enter the Device page Open Source License View the Open Source License information Tap Info System Information License to enter the Open Source Soft ware Licenses page View Device QR Code You can add the device to the mobile client by scanning the device QR code Tap Info System Information QR Code to view the device QR code CHAPTER 7 C...

Page 28: ...ers and special characters in order to increase the security of your product And we recommend you change your password regularly especially in the high security system changing the password monthly or weekly can better protect your product Proper configuration of all passwords and other security settings is the responsibility of the installer and or end user 6 Optional Check Transmission Encryptio...

Page 29: ...t three kinds of fol lowing categories upper case letters lower case letters numbers and special characters in order to increase the security of your product And we recommend you change your password regularly especially in the high security system changing the password monthly or weekly can better protect your product Proper configuration of all passwords and other security settings is the respon...

Page 30: ...ces are displayed on the right panel 2 Click Add to open the Add window 3 Select ISUP as the adding mode 4 Enter the required information Device Account Enter the account name registered on ISUP protocol ISUP Key For ISUP 5 0 devices enter the ISUP key if you have set it when configuring network center parameter for the device NOTE This function should be supported by the device 5 Optional Check S...

Page 31: ...nge your password regularly especially in the high security system changing the password monthly or weekly can better protect your product Proper configuration of all passwords and other security settings is the responsibility of the installer and or end user 7 3 GROUP MANAGEMENT The client provides groups to manage the added resources in different groups You can group the resources into different...

Page 32: ...n added organization and click to delete it NOTE The lower level organizations will be deleted as well if you delete an organization Make sure there is no person added under the organization or the organization cannot be deleted Show Persons in Sub Organization Check Show Persons in Sub Organization and select an organization to show persons in its sub organizations 7 4 2 Configure Basic Informati...

Page 33: ...rson and click Add NOTE Enter the person s basic information first For details about configuring person s basic information refer to Configure Basic Information 3 Click Add Face in the Basic Information panel 4 Select Upload 5 Select a picture from the PC running the client NOTE The picture should be in JPG or JPEG format and smaller than 200 KB 6 Optional Enable Verify by Device to check whether ...

Page 34: ...entic one 6 Collect face a Face to the camera of the selected access control device and make sure your face is in the middle of the collecting window b Click to capture a photo c Click OK to save the captured photo 7 Confirm to add the person Click Add to add the person and close the Add Person window Click Add and New to add the person and continue to add other persons 7 4 7 Configure Access Cont...

Page 35: ...he custom information when adding a person a Select an organization in the organization list to add the person and click Add NOTE Enter the person s basic information first For details about configuring person s basic information refer to Configure Basic Information b In the Custom Information panel enter the person information d Click Add to add the person and close the Add Person window or click...

Page 36: ... Steps 1 Enter the Person module 2 Select an added organization in the list or click Add in the upper left cor ner to add an organization and then select it 3 Click Import to open the Import panel and check Face 4 Optional Enable Verify by Device to check whether face recognition device managed in the client can recognize the face in the photo 5 Click to select a face picture file NOTE The folder ...

Page 37: ... words name or person ID in the input box to filter the person s that need issuing cards 4 Optional Click Settings to set the card issuing parameters For details re fer to 5 Click Initialize to initialize the card enrollment station or card reader to make it ready for issuing cards 6 Click the Card No column and enter the card number Place the card on the card enrollment station Swipe the card on ...

Page 38: ... are changed you need to apply the ac cess groups to the devices again to take effect The access group changes in clude changes of template access group settings person s access group set tings and related person details including card number face picture linkage between card number and linkage between card number and card password card effective period etc 1 Click Access Control Authorization Acc...

Page 39: ...r NOTE If you can find Device Parameter in the Advanced Function list Hover the cursor on the Advanced Function and then Click to select the Device Parameter to be displayed 2 Select an access device to show its parameters on the right page 3 Turn the switch to ON to enable the corresponding functions NOTE The displayed parameters may vary for different access control devices Some of the following...

Page 40: ...opy the parameters in the page to the selected doors NOTE The door or floor s status duration settings will be copied to the selected door as well Configure Parameters for Card Reader After adding the access control device you can configure its card reader pa rameters Steps 1 Click Access Control Advanced Function Device Parameter 2 In the device list on the left click to expand the door select a ...

Page 41: ...K 5 Optional Set the switch on the upper right corner to ON to trigger the alarm output 7 6 2 Configure Multi Factor Authentication You can manage the persons by group and set the authentication for multi ple persons of one access control point door Before You Start Set access group and apply the access group to the access control device For details refer to Set Access Group to Assign Access Autho...

Page 42: ...erson In to enter the First Person In page 2 Select an access control device in the list on the left panel 3 Select the current mode as Enable Remaining Open after First Person or Disable Remaining Open after First Person from the drop down list for each access control point of the selected device Enable Remaining Open after First Person The door remains open for the configured time duration after...

Page 43: ...t MTU of the network interface 6 Click Save Set Network Parameters After adding the access control device you can set the device log uploading mode and create ISUP account via wired network Set Log Uploading Mode You can set the mode for the device to upload logs via ISUP protocol Steps 1 Enter the Access Control module 2 On the navigation bar on the left enter Advanced Function More Pa rameters 3...

Page 44: ...r Advanced Function More Pa rameters Capture 3 Select an access control device in the device list and select Manual Cap ture 4 Select the resolution of the captured pictures from the drop down list 5 Select the picture quality as High Medium or Low The higher the pic ture quality is the larger size the picture will be 6 Click Save Set Parameters for Face Recognition Terminal For face recognition t...

Page 45: ...ttings page 4 Set the switch to on to enable the Wiegand function for the device 5 Select the Wiegand channel No and the communication mode from the drop down list NOTE If you set Communication Direction as Sending you are required to set the Wiegand Mode as Wiegand 26 or Wiegand 34 6 Check Enable Wiegand to enable the Wiegand function 7 Click Save The configured parameters will be applied to the ...

Page 46: ...ect the configured linkage settings in the device list and click Delete to delete it 7 7 3 Configure Device Actions for Card Swiping You can set the access control device s linkage actions for the specified card swiping When you swipe the specified card it can trigger the host buzzer and other actions on the same device Steps NOTE It should be supported by the device 1 Click Access Control Linkage...

Page 47: ...ol Door Status You can control the status for a single door including opening door closing door remaining the door open and remaining the door closed Steps 1 Click Monitoring to enter the status monitoring page 2 Select an access point group on the upper right corner NOTE For managing the access point group refer to Group Management in the user manual of the client software The doors in the select...

Page 48: ...event information received by the client of the connected re sources are displayed You can check the real time event information includ ing event source event time priority etc Before You Start Enable receiving events from devices before the client can receive event from the device see Enable Receiving Event from Devices for details Steps 1 Click Event Center Real time Event to enter the real time...

Page 49: ...riority status Only Unlocking You can filter the events from all the video intercom unlocking events and you need to set the following filter conditions device unlocking type Access Control For the events of access control you can set the following filter conditions device priority status event type card reader type person name card no organization NOTE Click Show More to set the event type card r...

Page 50: ...ly checked We highly recommend you change the password of your own choosing using a minimum of 8 characters including at least three kinds of fol lowing categories upper case letters lower case letters numbers and special characters in order to increase the security of your product And we recommend you change your password regularly especially in the high security system changing the password mont...

Page 51: ...pgrade NOTE If you select Card reader as the device type you should also select a card reader No from the drop down list The upgrade will lasts for about 2 min Do not power off during the upgrading After upgrading the device will reboot automatically 7 10 5 Configure RS 485 Parameters You can set the RS 485 parameters including the baud rate data bit stop bit parity type communication mode work mo...

Page 52: ...the device list Click to enter the remote configuration page Click Network Linked Network Configuration and set the master station s IP address and SIP server s IP address Click Save 7 10 11 Set Relay Parameters Click Maintenance and Management Device to enter the device list Click to enter the remote configuration page Click Alarm Relay Select a relay and click and set the relay name and output d...

Page 53: ...ngles should also meet their conditions Pupillary Distance The minimum resolution between two pupils when face recognition The actual resolution should be larger than the configured value Score The device will score the captured picture according to the yaw angle pitch angle and pupillary distance If the score is less than the configured value face recognition will be failed You can set the face p...

Page 54: ...p your expression naturally when collecting or comparing face pic tures just like the expression in the picture below Do not wear hat sunglasses or other accessories that can affect the fa cial recognition function Do not make your hair cover your eyes ears etc and heavy makeup is not allowed Posture In order to get a good quality and accurate face picture position your face looking at the camera ...

Page 55: ...108 109 3 Avoid backlight direct and indirect sunlight C DIMENSION ...

Page 56: ...on For customer service and technical support please contact American Technologies Network Corp 1341 San Mateo Avenue South San Francisco CA 94080 phone 800 910 2862 650 989 5100 e mail service atncorp com www atncorp com ...

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