Guarantee conditions
Considering the conditions mentioned below, Atmos guarantees towards
the recognised installer the soundness of the materials used, as well as
the good operation of its Central Heating products, if applied for their
intended use. When the occasion arises, we should be given the
opportunity to ascertain ourselves, if necessary on the spot, of the validity
of the guarantee claim.
The guarantee includes:
1.
The guarantee is limited to the free redelivery of the parts showing material
or manufacturing faults that are not the result of normal wear and the like
during the guarantee period, entirely at our discretion. These parts should be
returned to us prepaid mentioning the defect and they will be our property
after replacement.
2.
The guarantee period for parts is 2 years as from the date of installation.
However, the following parts have been excluded from guarantee: ignition
probe, ionisation pin, glass fuse, thermocouple and de-aerator.
3.
The period of guarantee for the heat exchanger of the appliance is 5 years,
provided that if corrosion leaks occur that can, at our discretion, not be
remedied on the spot, we only deliver this part of the boiler for a fee of old for
new, calculated from the installation date at the time of replacement.
4.
A copy of the completed Benchmark Boiler Commission Certificate must be
returned as proof of correct commissioning.
5.
The guarantee shall no longer be valid when it is established that the
defects, damage or excessive wear are due to improper use or injudicious
treatment or to unskilful repair, adjustment, installation or maintenance by
non-approved installers.
6.
The guarantee is no longer valid when the defect is the result of deposition of
scale (harmful to the appliance and the system). Surface damage and
transport damage are outside the scope of the guarantee. The right to
guarantee lapses if the boiler has not had a yearly service by an approved
service agent. The instructions of installation and use that we supply for the
respective appliances must be fully observed.
7.
The guarantee is only valid if the return slip of the certificate of guarantee
has been returned to us within 8 days after the installation, signed by the
buyer. By signing the guarantee card, the buyer declares that he agrees with
the good state of the delivery.
8.
If the installer's company was terminated before expiration of the guarantee
period, the user can make an appeal to our guarantee obligations towards
the installer.
Environment
When the appliance needs replacement, your installer may
arrange for disposal. Should this not be possible, then
make enquiries with your local council about the
possibilities for re-use or environmental-friendly processing
of the materials used, or contact a scrap dealer about
disposal.
Various plastics and metals have been used in producing
the appliance. Also, the appliance contains electronic
components that are electronic waste.
Intended use
The appliance as described in this documentation is intended for heating
rooms with a central heating system and/or for supplying hot water. Any
other use is outside the scope of intended use for this appliance. Any
liability for damage resulting from improper use shall not be accepted.
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