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ATIM_ACW-DINDIO_868_UG_EN_V1.3
Help
The modem is not configured via USB or the configurator page does not update
•
Check if the power supply is properly connected to the modem
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Check if the green light is flashing
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Check that "Windows Update" is enabled, that the PC is connected to the Internet and that the
driver installation is complete. Also check that your version of the configurator is up to date
(Menu File -> Update).
•
Replace the USB cable
•
In case of Failed to write the configuration, unplug and reconnect the USB cable
Radio data is not received
•
Check if the power supply is properly connected to the modem
•
Check if the modem has been registered on the network
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Check if radio network coverage is available
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Check if the green lights flash during a broadcast
Counter index does not increment
•
Check if the counter wires are not reversed and plugged into the terminal block
•
Check if your reading head is well sized for your use (liters, m3)
•
Check that the output of your meter does not exceed 5V in the case of a push-pull output
LED does not flash
•
Check if the power supply is properly connected to the modem
•
USB
Configure the modem using the USB configurator
Technical support
For any information or technical problems, you can contact our technical support by e-mail and phone:
www.atim.com/fr/technical-support
