Appendix
244
The Lock Key LEDs on the Control
Panel don’t accurately reflect the
actual locked status of my keyboard
input.
When you first connect, the LED display may
not accurately reflect the LEDs on your
keyboard. To resolve the problem, click the
LEDs on the Control Panel until they match
your keyboard. Afterward, when you change
them from the keyboard they will change on
the Control Panel.
When I log in, the browser generates
a
CA Root certificate is not trusted
, or
a
Certificate Error
response.
The certificate’s name is not found on
Microsoft’s list of Trusted Authorities. The
certificate can be trusted. See
, page 237, for details.
In multiuser operation I had exclusive
(or occupy) rights on the port I was
viewing. After I recalled the Port
Access page and then came back to
the port I was occupying, it had been
taken over by another user. Why did
this happen?
If you try to return to the port by selecting again
in the tree, the switch acts as if you are
accessing the port for the first time. If another
user was waiting on the port, he takes
precedence and gets the port. The correct way
to return to the port is to click the
Close
icon at
the top right of the Port Access page.
I have been given an account but I am
unable to log in.
1. Make sure that you have correctly specified
your Username and Password.
2. Make sure that the administrator has given
you the necessary permission to access the
switch.
3. Ask your administrator to see if the switch is
under CC management. If it is, he will have
to resolve the situation either by disabling
CC management on the switch (see
page 166), or by deselecting it on the CC
server (see the CC User Manual for
details).
I can’t access the switch, even though
I have specified the IP address and
port number correctly.
If the switch is behind a router, the router’s
Port
Forwarding
(also referred to as
Virtual Server
)
feature must be configured. See
, page 257, for details.
When logging in from a browser, the
following message appears:
404
Object Not Found.
If a login string has been set, make sure to
include the forward slash and correct login
string when you specify the KVM over IP
switch IP address. (See
Problem
Resolution
