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UPS User Manual

270

Technical Support

International



For online technical support – including troubleshooting, documentation,
and software updates:

http://support.aten.com



For telephone support, see

Telephone Support

, page iii.

North America

When you contact us, please have the following information ready beforehand:



Product model number, serial number, and date of purchase.



Your computer configuration, including operating system, revision level,
expansion cards, and software.



Any error messages displayed at the time the error occurred.



The sequence of operations that led up to the error.



Any other information you feel may be of help.

Email Support

[email protected]

Online
Technical
Support

Troubleshooting
Documentation
Software Updates

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Telephone Support

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1-949-428-1111

Summary of Contents for KE6900R

Page 1: ...KVM over IP Matrix System KE6900 KE6900ST KE6910 KE6912 KE6940 KE8900S KE8950 KE8952 KE9900ST KE9950 KE9952 CCKM KE Matrix Manager Software User Manual www aten com...

Page 2: ...adio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense The...

Page 3: ...rams prove defective following their purchase the buyer and not the manufacturer its distributor or its dealer assumes the entire cost of all necessary servicing repair and any incidental or consequen...

Page 4: ...le for KE6900T KE6940T 1 DVI D Cable 1 8 m for KE6940T 1 Foot Pad Set 2 Power Adapters 1 Mounting Kit 1 User Instructions KE6900ST The KE6900ST package consists of 1 KE6900ST DVI KVM over IP Extender...

Page 5: ...HDMI KVM over IP Extender Transmitter 1 KE8900SR Slim HDMI KVM over IP Extender Receiver 1 USB HDMI KVM Cable 1 Foot Pad Set 2 Power Adapters 2 Mounting Kits 2 HDMI Lockpro 1 User Instructions KE8950...

Page 6: ...9952T 4K DisplayPort KVM over IP Extender Transmitter 1 KE9950R KE9952R 4K DisplayPort KVM over IP Extender Receiver 1 DisplayPort Cable for KE9950T KE9952T 1 USB 2 0 Type A to Type B Cable for KE9950...

Page 7: ...nd operation procedures carefully to prevent any damage to the KE6900 KE6900ST KE6910 KE6912 KE6940 KE8900S KE8950 KE8952 KE9900ST KE9950 KE9952 or to any other devices on the installation Copyright 2...

Page 8: ...irements 6 Console 6 Computers 6 Cables 6 Software 6 Operating Systems 8 Components 9 KE6900T Transmitter Front View 9 KE6900T Transmitter Rear View 10 KE6900R Receiver Front View 12 KE6900R Receiver...

Page 9: ...64 KE9950 KE9952 65 KE6900 Point to Point Installation 66 KE6900 Point to Point Installation 1 of 2 67 KE6900 Point to Point Installation 2 of 2 68 KE6910 Point to Point Installation 69 KE6910 Point...

Page 10: ...I O Ports 100 LED Display 101 Authentication Lock KE6910 KE6912 only 101 Chapter 3 OSD Operation Overview 103 Invoking the OSD 103 Touch Screen Calibration 103 OSD Hotkeys 104 Microphone Hotkey 104 OS...

Page 11: ...Status Overview 157 System Status 158 Transmitter 160 Transmitter Configuration 162 Copy Paste 167 Virtual Transmitter 168 Intelligent Dual Video Output Management 169 Transmitter Group 170 Transmitte...

Page 12: ...ertificate 216 Certificate Signing Request 217 Sessions 219 Chapter 8 Connections Overview 221 Connections 222 Chapter 9 Scheduled Profile Overview 225 Chapter 10 Sessions Overview 227 Chapter 11 Firm...

Page 13: ...52R 281 KE9900ST 282 KE9950 283 KE9952 285 Optional Rack Mounting 287 Dual Rack Mounting 287 Transmitter Dual Rack Mounting 287 Receiver Dual Rack Mounting 289 Single Rack Mounting 291 IP Installer 29...

Page 14: ...3 Switches 301 Considerations 301 Number of ports 301 Stackable verse Standalone 301 What Stackable Switches Can do 302 Switch Specifications 302 Configuring Switches and KE Devices 303 KE transmitte...

Page 15: ...ad and install the KE Matrix Manager software on Windows and Linux computers Chapter 5 Browser Telnet Operation explains how to log in to the KE Matrix Manager with a web browser and describes the fea...

Page 16: ...ommands provides a complete list of the serial protocol and TCP IP commands used when utilizing the RS 232 Serial Port or a network connection to configure the KE devices An Appendix at the end of the...

Page 17: ...d key in Indicates keys you should press For example Enter means to press the Enter key If keys need to be chorded they appear together in the same bracket with a plus sign between them Ctrl Alt 1 Num...

Page 18: ...KVM over IP Matrix System User Manual xviii This Page Intentionally Left Blank...

Page 19: ...display at each end The KE6940 is a dual view extender that supports two DVI displays at each end allowing the video output to display across two monitors KE8950 and KE8952 are single view 4K HDMI ext...

Page 20: ...monitor output KE9900ST is a slim KVM over IP Transmitter that supports DisplayPort input In addition to a DC power jack both the KE8900ST and KE9900ST transmitters have an extra DC terminal block eac...

Page 21: ...on 2048 x 2048 60Hz KE6910 KE6912 OSD On Screen Display on the Receiver configures Tx Rx devices Supports KE Matrix Manager Web GUI administration3 Supports Power over Ethernet PoE functionality compl...

Page 22: ...ion with the original Tx ensuring constant access to servers KE6910 KE6912 Disconnection Alert Pop up warning message and looping alarm beeping notify users the disconnection status KE6910 KE6912 Rx a...

Page 23: ...x 2048 30 60 Hz 2048 x 1536 60 Hz 2048 x 1536 30 Hz 2048 x 1152 60 Hz 1600 x 1600 60 Hz 1920 x 2160 60 Hz 1920 x 2160 30 Hz 1920 x 1440 60 Hz 1920 x 1200 60 Hz 1920 x 1080 60 Hz 1600 x 1200 60 Hz 1680...

Page 24: ...Microphone and speakers Computers The following equipment must be installed on each computer that is to be connected to the system KE6900 KE6900ST KE6910 KE6912 One DVI port KE6940 Two DVI ports KE89...

Page 25: ...hapter 1 Introduction 7 HDD 16GB or above Web browser Java Runtime Environment JRE 6 with update 11 or later Operating System Requirements Windows 8 1 10 2012 R2 2016 Linux CentOS 7 Ubuntu 14 04 16 04...

Page 26: ...erating systems which can display standard DisplayPort HDMI DVI VGA signals OS Version Windows 2000 or later Linux RedHat 6 0 or later SUSE 8 2 or later Mandriva Mandrake 9 0 or later UNIX AIX 4 3 or...

Page 27: ...32 Port This RS 232 serial port is for connecting to the computer for serial control 4 Remote Local LED Lights Green to indicate which side of the installation Local or Remote currently has KVM contro...

Page 28: ...rophone pink 4 Power Jack The cable from the DC Power adapter connects here 5 Function Switch Use this slide switch to set the unit s mode to Auto Shared simultaneous KVM control of the computer at th...

Page 29: ...sole Ports The unit s USB keyboard and USB mouse plug into these ports 8 LAN Port The cable that connects the unit to the LAN plugs in here 9 DVI I Output The cable from the local DVI monitor plugs in...

Page 30: ...e Transmitter has KVM access of the computer 4 Remote LED Lights green to Indicate the Receiver has KVM access of the computer 5 Graphics Pushbutton Sets the displays image quality to the highest poss...

Page 31: ...SB peripheral device Note 1 When using a USB disk plugged into this port see USB Mode page 177 2 This USB port does not support isochronous endpoints therefore USB peripherals that stream audio or vid...

Page 32: ...re for the local speakers green and microphone pink 4 USB Port Use this port for virtual media or a USB peripheral device Note 1 When using a USB disk plugged into this port see USB Mode page 177 2 Th...

Page 33: ...USB mouse plug into these ports When using a keyboard or mouse with special functions see USB Mode page 177 9 LAN Port The cable that connects the unit to the LAN plugs in here 10 DVI I Output The ca...

Page 34: ...orts 3 RS 232 Port This RS 232 serial port is for connecting to the computer for serial control 4 Remote Local LED Lights green to indicate which side of the installation Local or Remote has KVM contr...

Page 35: ...hone pink 4 Power Jack The cable from the DC Power adapter connects here 5 Function Switch Use this slide switch to set the unit s mode to Auto Shared simultaneous KVM control of the computer at the T...

Page 36: ...e cable that connects the unit to the LAN plugs in here 9 SFP Slot The Gigabit Ethernet GbE optical fiber cable that connects the unit to the LAN plugs in here 10 DVI D Output The cable from the local...

Page 37: ...the displays image quality to the highest possible grade so that images are optimized This toggle button turns off the Video Pushbutton option Graphics mode is selected by default 6 OSD Pushbutton Us...

Page 38: ...are for the local speakers green and microphone pink 4 USB Port Use this port for virtual media or a USB peripheral device Note 1 When using a USB disk plugged into this port see USB Mode page 177 2 T...

Page 39: ...that connects the unit to the LAN plugs in here 10 SFP Slot The Gigabit Ethernet GbE optical fiber cable that connects the unit to the LAN plugs in here 11 DVI D Output The cable from the local DVI mo...

Page 40: ...3 RS 232 Port This RS 232 serial port is for connecting to the computer for serial control 4 Remote Local LED Lights green to indicate which side of the installation Local or Remote has KVM control o...

Page 41: ...one pink 4 Power Jack The cable from the DC Power adapter connects here 5 Function Switch Use this slide switch to set the unit s mode to Auto Shared simultaneous KVM control of the computer at the Tr...

Page 42: ...24 7 Console Ports The unit s USB keyboard and USB mouse plug into these ports 8 LAN Port The cable that connects the unit to the LAN plugs in here 9 DVI I Output The cable from the local DVI monitor...

Page 43: ...mitter has KVM access of the computer 4 Remote LED Lights green to Indicate the Receiver has KVM access of the computer 5 Graphics Pushbutton Sets the displays image quality to the highest possible gr...

Page 44: ...a or a USB peripheral device Note 1 When using a USB disk plugged into this port see USB Mode page 177 2 This USB port does not support isochronous endpoints therefore USB peripherals that stream audi...

Page 45: ...he local speakers green and microphone pink 4 USB Port Use this port for virtual media or a USB peripheral device Note 1 When using a USB disk plugged into this port see USB Mode page 177 2 This USB p...

Page 46: ...8 8 Console Ports The unit s USB keyboard and USB mouse plug into these ports 9 LAN Port The cable that connects the unit to the LAN plugs in here 10 DVI I Output The cable from the local DVI monitors...

Page 47: ...M Port The USB KVM cable supplied with the package that links the Transmitter to the computer plugs into these ports 3 RS 232 Port This RS 232 serial port is for connecting to the computer for serial...

Page 48: ...he network status Lights when connected to the LAN and blinks when the Ethernet connection is active Orange 10 Mbps Orange Green 100 Mbps Green 1000 Mbps Off when not connected to the LAN 7 Power LED...

Page 49: ...2 Port This RS 232 serial port is for connecting to the computer for serial control 4 Remote Local LED Lights Green to indicate which side of the installation Local or Remote currently has KVM control...

Page 50: ...microphone pink 4 Power Jack The cable from the DC Power adapter connects here 5 Function Switch Use this slide switch to set the unit s mode to Auto Shared simultaneous KVM control of the computer at...

Page 51: ...g into these ports 8 LAN Port The cable that connects the unit to the LAN plugs in here 9 SFP Port The Gigabit Ethernet GbE optical fiber cable that connects the unit to the LAN plugs in here 10 HDMI...

Page 52: ...e the Transmitter has KVM access of the computer 4 Remote LED Lights green to Indicate the Receiver has KVM access of the computer 5 Graphics Pushbutton Sets the displays image quality to the highest...

Page 53: ...SB peripheral device Note 1 When using a USB disk plugged into this port see USB Mode page 177 2 This USB port does not support isochronous endpoints therefore USB peripherals that stream audio or vid...

Page 54: ...are for the local speakers green and microphone pink 4 USB Port Use this port for virtual media or a USB peripheral device Note 1 When using a USB disk plugged into this port see USB Mode page 177 2...

Page 55: ...d or mouse with special functions see USB Mode page 177 9 LAN Port The cable that connects the unit to the LAN plugs in here 10 SFP Port The Gigabit Ethernet GbE optical fiber cable that connects the...

Page 56: ...switch must be pushed with a thin object such as the end of a paper clip Press and release to reboot the device Power off hold reset then power on the device while pressing reset to recover from a fi...

Page 57: ...control Note When a LAN connection is detected serial commands bypass the KE8900ST and are sent across the network to the receiver When no LAN connection is detected serial commands are automatically...

Page 58: ...r virtual media or a USB peripheral device Note 1 When using a USB disk plugged into this port see USB Mode page 177 2 This USB port does not support isochronous endpoints therefore USB peripherals th...

Page 59: ...1000 Mbps Off when not connected to the LAN 5 Power LED Lights blue to indicate the unit is turned on 6 LAN Port The cable that connects the unit to the LAN plugs in here 7 RS 232 Port This RS 232 ser...

Page 60: ...power on the device while pressing reset to recover from a firmware upgrade failure Press and hold it in for more then three seconds resets the unit back to its factory default settings 2 LAN LED Thi...

Page 61: ...onnection is detected serial commands are automatically directed to the KE8900ST for local configuration and control 6 USB Type B Port The USB port that links the Transmitter to the computer 7 Display...

Page 62: ...ports 3 RS 232 Port This RS 232 serial port is for connecting to the computer for serial control 4 Remote Local LED Lights Green to indicate which side of the installation Local or Remote currently ha...

Page 63: ...crophone pink 4 Power Jack The cable from the DC Power adapter connects here 5 Function Switch Use this slide switch to set the unit s mode to Auto Shared simultaneous KVM control of the computer at t...

Page 64: ...that connects the unit to the LAN plugs in here 9 SFP Slot The Gigabit Ethernet GbE optical fiber cable that connects the unit to the LAN plugs in here 10 DisplayPort Output The cable from the local...

Page 65: ...the displays image quality to the highest possible grade so that images are optimized This toggle button turns off the Video Pushbutton option Graphics mode is selected by default 6 OSD Pushbutton Us...

Page 66: ...stereo ports are for the local speakers green and microphone pink 4 USB Port Use this port for virtual media or a USB peripheral device Note 1 When using a USB disk plugged into this port see USB Mode...

Page 67: ...nnects the unit to the LAN plugs in here 10 SFP Slot The Gigabit Ethernet GbE optical fiber cable that connects the unit to the LAN plugs in here 11 DisplayPort Output The cable from the local Display...

Page 68: ...KVM over IP Matrix System User Manual 50 This Page Intentionally Left Blank...

Page 69: ...below 2 Use the screws from step 1 to screw the mounting bracket to the bottom of the Transmitter as shown below 1 Important safety information regarding the placement of this device is found on page...

Page 70: ...ver IP Matrix System User Manual 52 3 Screw the bracket into a convenient location on the rack Note Rack screws are not provided We recommend that you use M5 x 12 Phillips Type I cross recessed type s...

Page 71: ...he Mounting Kit screw the mounting bracket into the bottom of the Transmitter as show below 2 Screw the bracket into a convenient location on the rack Note Rack screws are not provided We recommend th...

Page 72: ...the diagram below 2 Use the screws from step 1 to screw the mounting bracket to the bottom of the unit 3 Screw the mounting bracket to any convenient location on the rack Note Rack screws are not prov...

Page 73: ...gram below 2 Use the screws from step 1 to screw the mounting bracket to the bottom of the Transmitter as shown below 3 Screw the mounting bracket to any convenient location on the rack Note The KE890...

Page 74: ...KVM over IP Matrix System User Manual 56...

Page 75: ...agram below 2 Use the screws from step 1 to screw the mounting bracket to the bottom of the unit 3 Screw the mounting bracket to any convenient location on the rack Note Rack screws are not provided t...

Page 76: ...KVM over IP Matrix System User Manual 58...

Page 77: ...gram below 2 Use the screws from step 1 to screw the mounting bracket to the bottom of the unit 3 Screw the mounting bracket to any convenient location on the rack Note Rack screws are not provided to...

Page 78: ...n be mounted to a wall KE6900T KE6940T 1 Unscrew the screws from the side shown in the diagram below 2 Use the screws from step 1 to screw the mounting bracket to the bottom of the Transmitter as show...

Page 79: ...Setup 61 KE6900ST 1 Using the screws provided in the Mounting Kit screw the mounting bracket into the bottom of the Transmitter as shown below 2 Use the center hole to screw the bracket to a secure w...

Page 80: ...E6910 KE6912 1 Unscrew the screws from the side shown in the diagram below 2 Use the screws from step 1 to screw the mounting bracket to the bottom of the unit 3 Use the center hole to screw the brack...

Page 81: ...iagrams below 1 Unscrew the screws from the side shown in the diagram below 2 Use the screws from step 1 to screw the mounting bracket to the bottom of the Transmitter as shown below 3 Use the mountin...

Page 82: ...0T KE8952T 1 Unscrew the screws from the side shown in the diagram below 2 Use the screws from step 1 to screw the mounting bracket to the bottom of the unit 3 Use the mounting bracket s center screw...

Page 83: ...52 1 Unscrew the screws from the side shown in the diagram below 2 Use the screws from step 1 to screw the mounting bracket to the bottom of the unit 3 Use the mounting bracket s center screw hole to...

Page 84: ...speaker and microphone ports on the computer 4 For control of serial devices connect the RS 232 serial port on the Transmitter to a serial port on the computer 5 Connect a Cat 5e 6 cable to the KE6900...

Page 85: ...ation 1 of 2 Note The diagram above shows the KE6900T and KE6900R The KE6940 installation is the same except that an additional DVI monitor can be connected at each end for a dual view display setup K...

Page 86: ...68 KE6900 Point to Point Installation 2 of 2 Note The serial port on the Transmitter shown above connects to the computer the serial port on the Receiver not shown connects to a serial device optional...

Page 87: ...e keyboard video mouse speaker and microphone ports on the computer 5 For control of serial devices connect the RS 232 port on the front of the transmitter to a serial port on the computer 6 Connect a...

Page 88: ...acks 12 Power on the computer Note 1 The SFPmodule 2A 136G 2A 137G is sold separately Contact your ATEN dealer for product information 2 Available for KE6910T and KE6910R only The second power adapter...

Page 89: ...Chapter 2 Hardware Setup 71 KE6910 Point to Point Installation 1 of 2...

Page 90: ...the keyboard video mouse speaker and microphone ports on the computer 4 For control of serial devices connect the RS 232 serial port on the transmitter to a serial port on the computer 5 Connect a Cat...

Page 91: ...not provided with the KE8952 Please contact your ATEN dealer to purchase additional power adapters or use the Power over Ethernet PoE feature to supply power to the KE8952 KE8950R Rear 6 KE8950T Rear...

Page 92: ...8950 Point to Point Installation 2 of 2 Note The serial port on the Transmitter shown above connects to the computer the serial port on the Receiver not shown connects to a serial device optional 2 US...

Page 93: ...0ST to a serial port on the computer 4 Plug the power adapter provided with this package into an AC source and plug the other end into the KE6900ST Power Jack 5 Connect a Cat 5e 6 cable to the KE6900S...

Page 94: ...KVM over IP Matrix System User Manual 76 1 USB KVM cable Local PC 3 2 KE6900ST Front KE6900ST Rear KE6900R 5 Cat 5e 5 cable 4 6 8 7...

Page 95: ...t a Cat 5e 6 cable between the LAN ports of KE8900ST and KE8900SR 4 Connect a USB mouse keyboard to the front panel of the KE8900SR and HDMI monitor to the rear panel of the KE8900SR 5 Plug the power...

Page 96: ...KVM over IP Matrix System User Manual 78 KE8900SR Rear KE8900SR Front KE8900ST Rear DC 5V DC 5V 4 5 6 5 1 1 2 3 4...

Page 97: ...KE9900ST 4 Optional For control of serial devices connect the RS 232 serial port on the KE9900ST to a serial port on the computer 5 Connect a Cat 5e 6 cable between the LAN ports of KE9900ST and the...

Page 98: ...er IP Matrix System User Manual 80 of directly between two KE Series devices As an example please refer to KE6900 LAN Installation KE8900SR Rear KE8900SR Front KE9900ST Rear DC 5V DC 5V 6 1 1 2 3 4 5...

Page 99: ...Type A to Type B and audio cables into the keyboard video mouse speaker and microphone ports on the computer 5 For control of serial devices connect the RS 232 port on the front of the transmitter to...

Page 100: ...er jacks 12 Power on the computer Note 1 The SFPmodule 2A 136G 2A 137G is sold separately Contact your ATEN dealer for product information 2 Available for KE9950T andKE9950R only The second power adap...

Page 101: ...r to purchase additional power adapters or use the Power over Ethernet PoE feature to supply power to the KE9952 KE9950 Point to Point Installation 2 of 2 Note The serial port on the Transmitter shown...

Page 102: ...rformance per port between KE Series devices installed on different LAN segments 10 100Mbps switches might cause poor performance 4 In multipoint configurations the IGMP and flow control function of y...

Page 103: ...cable to connect the KE6900R KE6940R s LAN port to the local area TCP IP network 9 Plug the second power adapter into an AC source and plug the other end into the KE6900R KE6940R s Power Jack 10 Use t...

Page 104: ...Diagram 1 of 2 Note The diagram above shows the KE6900T and KE6900R The KE6940 installation is the same except that an additional DVI monitor can be connected at each end for a dual view display setup...

Page 105: ...00 Network Installation Diagram 2 of 2 Note The serial port on the Transmitter shown above connects to the computer the serial port on the Receiver not shown connects to a serial device optional 2 USB...

Page 106: ...gabit Ethernet switches wire speeds non blocking with 1Gbps 1 5Mpps performance per port between KE Series devices installed on different LAN segments 10 100Mbps switches might cause poor performance...

Page 107: ...Chapter 2 Hardware Setup 89 KE6910 Network Installation Diagram 1 of 2 KE6910R Rear KE6910T Rear Cat 5e 6 cable Optical Fiber Cable Cat 5e 6 cable Optical Fiber Cable DC 5V DC 5V TCP IP LAN...

Page 108: ...KVM over IP Matrix System User Manual 90 KE6910 Network Installation Diagram 2 of 2 KE6910T Front...

Page 109: ...er port between KE Series devices installed on different LAN segments 10 100Mbps switches might cause poor performance 4 In multipoint configurations the IGMP and flow control function of your network...

Page 110: ...d into the KE8950R KE8952R s Power Jack 10 Use the OSD on the Receiver to configure the network settings for both devices See Network Configuration page 98 11 Repeat these steps for each Transmitter a...

Page 111: ...ovided with KE8952 units Please contact your ATEN dealer to purchase additional power adapters or use the Power over Ethernet PoE feature to supply power to KE8952 units KE8950R Rear 6 KE8950T Rear 8...

Page 112: ...950 Network Installation Diagram 2 of 2 Note The serial port on the Transmitter shown above connects to the computer the serial port on the Receiver not shown connects to a serial device optional 2 US...

Page 113: ...Ethernet switches wire speeds non blocking with 1Gbps 1 5Mpps performance per port between KE Series devices installed on different LAN segments 10 100Mbps switches might cause poor performance 4 In m...

Page 114: ...KVM over IP Matrix System User Manual 96 KE9950 Network Installation Diagram 1 of 2...

Page 115: ...Chapter 2 Hardware Setup 97 KE9950 Network Installation Diagram 2 of 2...

Page 116: ...d on different LAN segments 10 100Mbps switches might cause poor performance 4 In multipoint configurations the IGMP and flow control function of your network switches hubs must be enabled to avoid th...

Page 117: ...default gateway for the KE device Key in a valid default gateway 6 Click Save Exit OSD To exit the OSD press Esc on the keyboard click Logout tap the Scroll Lock key twice or return to the OSD main p...

Page 118: ...ce TCP 9110 CLI 9111 Redundancy 9120 Database Service 1527 KE Matrix Manager UDP Port 9110 Broadcast 9000 KE TX RX Device TCP Manager 9110 Service 9000 Telnet 23 SSH 22 KE TX Device TCP VM 9001 vUSB 9...

Page 119: ...shown before the power cut The user keeps the same authentication and display This function can be configured in General on page 199 LED Indication LAN This LED indicates the network status Lights whe...

Page 120: ...KVM over IP Matrix System User Manual 102 This Page Intentionally Left Blank...

Page 121: ...on the front of the receiver or from the keyboard tap the Scroll Lock key twice The OSD main page will appear see page 104 To exit the OSD press Esc on the keyboard click Logout tap the Scroll Lock ke...

Page 122: ...ponding OSD screen Microphone Hotkey You can switch microphone access between Receivers with a hotkey 1 Press and hold down Num Lock 2 Press and release 3 Release Num Lock 4 Press 1 Press the Esc key...

Page 123: ...password and click Configure to enter the Transmitter Configuration screen Note Receiver must first discover the transmitter over the network for this option to be available 3 User Preferences Select...

Page 124: ...lick one of the radio buttons to select Enable View Only or Disable for the IP Installer utility See IP Installer page 293 for instructions Note For security we strongly recommend that you set this to...

Page 125: ...tups that are managed with the Receiver s OSD menu Select Matrix mode to manage devices and connections from the KE Matrix Manager web GUI This mode is for advanced administration of Transmitter to Re...

Page 126: ...use the radio button to set the source of the audio signal HDMI Analog or Both Manager Address Set the IP address and Port number of the computer running the KE Matrix Manager software The default po...

Page 127: ...k when plugged into the console ports When the keyboard and mouse are plugged into the USB ports they will not work within the OSD menus To work within the OSD menus the keyboard and mouse must be plu...

Page 128: ...dvanced administration of Transmitter to Receiver connections see Browser Telnet Operation page 143 Properties If you selected Extender mode above set the Transmitter IP address for the Receiver s Vid...

Page 129: ...se operations will experience a brief delay Transmitters can support up to 12 virtual media connections at the same time keyboard mouse included vUSB Generic USB device Use this option to plug USB per...

Page 130: ...entering the information click Save Video Quality KE8900ST 8900SR 9900ST You can select video mode or graphic mode for the video qualtiy the Slim Version KE Series does not have a phsycial pushbutton...

Page 131: ...also displays the IP Address MAC Address F W Version and Serial Number of the Receiver Reboot Check the box and click Reboot to reset the Receiver s settings back to the factory default All custom set...

Page 132: ...ce Click one of the radio buttons to select Enable View Only or Disable for the IP Installer utility See IP Installer page 293 for instructions Note For security we strongly recommend that you set thi...

Page 133: ...n Mode Select Extender mode for simple one to one Transmitter to Receiver setups that are managed with the Receiver s OSD menu Select Matrix mode to manage devices and connections from the KE Matrix M...

Page 134: ...ID setting to be configured for the connection Select how you want the source device to acquire the display s EDID Default EDID is set to the default ATEN configuration This setting must be used when...

Page 135: ...lity video a higher bandwidth setting sends higher quality video but this can affect network speed Video Quality Select the video quality to use 5 is the highest video quality and 1 is the lowest vide...

Page 136: ...It also displays the IP Address MAC Address F W Version and Serial Number of the Transmitter Reboot Check the box and click Reboot to reset the Transmitter s settings back to the factory default All...

Page 137: ...ord again in the Confirm password field OSD Language Click the drop down menu to select the language you want to use for OSD sessions Choices are English Chinese Simplified Chinese Traditional Japanes...

Page 138: ...e by entering a username and password Note 1 The administrator account can be used to log in for the first time Username administrator Password password For security purposes we recommend you change t...

Page 139: ...cribed in the table below No Item Description 1 Channel Name Lists the Channel connections available for the Receiver A Channel is a defined connection to Transmitters created in the Device Management...

Page 140: ...nnels video display 4 Next Arrow Use these two buttons to navigate to the next page or to the end of the list if there are more Channels available than can be seen on the page 5 Previous Arrow Use the...

Page 141: ...setting Under Default or Auto EDID mode no EDID button appears as there is nothing to configure Under Manual or Remix EDID mode the EDID button appears allowing you to select Manual EDID or Remix EDID...

Page 142: ...buttons to navigate to the next page or to the end of the list if there are more Channels available than can be seen on the page 2 Previous Arrow Use these two buttons to navigate to the previous page...

Page 143: ...that can be sorted by name or with favorites listed first Click the Channel Name heading to change the sort List Mode is discussed on page 122 6 Logout Click this button to log out of the Connection P...

Page 144: ...hen it was created 3 Connect Click Connect and the Receiver will connect with the settings of that Profile see Adding a Profile page 194 4 Disconnect Click Disconnect to end the current Profile connec...

Page 145: ...Chapter 3 OSD Operation 127 8 Go to Configuration Window Click this button to return to the main OSD screen No Item Description...

Page 146: ...ed when it was created 3 Connect Click Push Content to push the local Receiver s computer connection to the selected Receiver s console The local Receiver s computer connection will appear on the Rece...

Page 147: ...Chapter 3 OSD Operation 129 9 Logout Click this button to log out of the Connection Page 10 Go to Configuration Window Click this button to return to the main OSD screen No Item Description...

Page 148: ...tus 2 Channel Status Lists the name description and access type of each available Channel connection 3 Connect Click Pull Content and the Receiver will pull the Channel connection to the local console...

Page 149: ...Chapter 3 OSD Operation 131 10 Go to Configuration Window Click this button to return to the main OSD screen No Item Description...

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Page 151: ...nd manage up to 8 KE devices or purchase a full version of the KE Matrix Manager Software To purchase the full version contact your local authorized ATEN dealer To download the free KE Matrix Manager...

Page 152: ...gure up to 8 KE Series devices The KE Matrix Manager trial version will never expire If you would like to purchase the official full version of the KE Matrix Manager software please contact your ATEN...

Page 153: ...tall the full version of the KE Matrix Manager software For software requirements see Software page 6 1 Insert the USB license key into a USB port on your computer 2 Double click the KEMatrixManagerSe...

Page 154: ...he terms of the license agreement and click Next 4 The Choose Install Folder screen appears Select where you would like to install the program and click Next 5 The Choose Shortcut Folder screen appear...

Page 155: ...s to go back or click Install to begin the software installation 7 When the process is done the Install Complete screen appears Click Done Note If you are installing the KE Matrix Manager software on...

Page 156: ...Upgrading Trial Version After you purchase a license to upgrade the KE Matrix Manager trial version to the full version of the KE Matrix Manager software go to the Settings General tab see page 199 an...

Page 157: ...ee Software page 6 1 Download the KE Matrix Manager installation file to the Linux server 2 Change the properties of the installation file so that its executable by running the command chmod a x filen...

Page 158: ...the installation by clicking Next 7 After the software installs successfully a directory provides useful links 8 The Uninstall_Matrix_Manager can be used to uninstall the software By default the root...

Page 159: ...Chapter 4 Software Installation 141 10 To check and start the KE Matrix Manager service use the following commands cd KeManager sudo Query_Service Stop service sudo Start_service...

Page 160: ...KVM over IP Matrix System User Manual 142 This Page Intentionally Left Blank...

Page 161: ...ion bar Note If the administrator has configured the HTTP or HTTPS port setting as something other than the default you must include http or https before the IP address and specify the port number alo...

Page 162: ...in the device s OSD menu see page 106 114 2 System Settings Click this icon to enter the System Setting section where you can configure the KE Matrix Manager software The Settings are discussed on pag...

Page 163: ...ions Connections provides a visual display of current transmitter and receiver connections Connections is discussed on page 221 Scheduled Profile Scheduled Profile provides an overview of connection p...

Page 164: ...eiver to select the devices you want to add then click Next Continues on next page Item Description Search Local Check this box and click the Refresh button to search the local area network for Transm...

Page 165: ...to use the name currently configured on the Transmitter Receiver then click Next Item Description IP Range Select the IP Range radio button to enter a series of static IP addresses to assign to the T...

Page 166: ...mitter s Name IP Address Audio setting and check the boxes to set Permissions then click Next and repeat the process for Receivers Note See Transmitter Permissions page 171 and Receiver Permissions pa...

Page 167: ...as needed and then click Apply Item Description Instant Link The Instant Link bar provides access to quickly connect Receivers to Transmitters Click the bar to open the panel click again to minimize...

Page 168: ...ss Mode Click a device and use the drop down box to set the access mode Occupy View Only or Exclusive Auto Apply Checking this box allows you to drag and drop devices and apply the connection immediat...

Page 169: ...to the network Telnet To log into the KE Series device by means of a Telnet session do the following 1 On your computer open a terminal command line session 2 At the prompt key in the KE device s IP...

Page 170: ...27 Before executing RS 232 commands across a network you must install the KE Matrix Manager software on a computer and ensure that it is online For the Slim Version of KE Series KE8900ST 8900SR 9900ST...

Page 171: ...connection to the KE device is established the device s text based Configuration Menu comes up allowing you to select options by entering a number on the following screens Main Menu KE6900 Receiver Re...

Page 172: ...eceiver Device Properties 1 Mode Matrix 2 Transmitter Video IP Address 172 17 17 35 3 Transmitter Audio IP Address 172 17 17 35 4 Transmitter USB IP Address 172 17 17 35 5 Transmitter RS232 IP Address...

Page 173: ...etting 1 Device Name KE6900R 2 Device Description Receiver1 Device IP Address 172 17 17 34 Device MAC Address 00 10 74 A8 01 23 Device FW Version V1 1 109 Device Serial Number 3 Password Enabled 4 Cha...

Page 174: ...KVM over IP Matrix System User Manual 156 This Page Intentionally Left Blank...

Page 175: ...e System Status panel is found at the top of the KE Matrix Manager Main Page This section provides status information about Transmitters Receivers Users Profiles and Logs Click on a selection to open...

Page 176: ...e and connected to a Receiver Standby Shows the number of Transmitters that are online but not connected to a Receiver Offline Shows the number of Transmitters added to the KE Matrix Manager that are...

Page 177: ...led to run Log This section provides an overview of system logs Warning Shows the number of warnings logs generated since the event log was cleared Error Shows the number of error logs generated since...

Page 178: ...e meanings of the icons and headings on the page are straightforward and let you view and configure Transmitters Active refers to a Transmitter connection that is online and in use Standby refers to a...

Page 179: ...Transmitter and paste them to another see Copy Paste page 167 Beeper Sound a Beep Reboot Shut down and restart Reset to Factory Reset all setting to the factory default Click to Create Virtual TX or...

Page 180: ...rix System User Manual 162 Transmitter Configuration When the KE Matrix Manager discovers Transmitters on the network they appear on the Transmitter settings page Double click a Transmitter to configu...

Page 181: ...r setups that are managed at the Receiver s OSD menu Select Matrix mode to manage devices and connections over the LAN from the KE Matrix Manager software This mode is for advanced administration of T...

Page 182: ...o signal to be sent to multiple Receivers Multicast Audio Select Enable to allow a broadcast of the Transmitter s audio signal to be sent to multiple Receivers Occupy Timeout Set a time threshold for...

Page 183: ...he highest video quality and 1 is the lowest video quality Options are 1 5 Background Refresh Sets how often the Transmitter refreshes the background image on the connected display Options are to refr...

Page 184: ...nnect the new Transmitter to the network After clicking Replace Device use the drop down menu to select the new Transmitter where the settings will be applied Note 1 This option only appears when a Tr...

Page 185: ...em to another To copy Transmitter settings to another device do the following 1 Select a Physical Transmitter 2 On the Transmitter menu bar click Copy Paste page 161 3 Check the boxes of the settings...

Page 186: ...ct Create Virtual TX Item Description Name Enter a name for the Virtual Transmitter Description Enter a description for the Virtual Transmitter Location Use the drop down menu to select a location for...

Page 187: ...hich Receiver has control see page 171 To use this setup install the KE devices as shown below and create two Virtual Transmitters selecting DVI 1 and DVI 2 as the KVM source for each Virtual Transmit...

Page 188: ...ettings click and then select Create TX Group Fill in the appropriate information and then double click or drag and drop Transmitters to add or remove them in the top panel The Transmitters in the top...

Page 189: ...ns by selecting the access type All View Occupy Exclusive next to each user or group Access Type Select the access you want to grant to a user or group by clicking under the heading s This defines how...

Page 190: ...ess the Transmitter has exclusive control over the Transmitter No other users can view the Transmitter The Timeout function does not apply when Transmitters are accessed with this setting Apply Click...

Page 191: ...are straightforward and let you view and configure Receivers Active refers to a Receiver connection that is online and in use Standby refers to a Receiver connection that is online Offline refers to a...

Page 192: ...e them to another see Copy Paste page 179 Beeper Sound a Beep Reboot Shut down and restart Reset to Factory Reset all setting to the factory default Click to Create Receiver Group or Video Wall page 1...

Page 193: ...ter 6 System Status 175 Receiver Configuration When the KE Matrix Manager discovers Receivers on the network they appear on the Receiver settings page Double click a Transmitter to configure its setti...

Page 194: ...I Analog or Both audio signals to digital or analog audio output devices speakers connected to the Receiver CCKM IP Set the IP address and Port number of the computer running the KE Matrix Manager sof...

Page 195: ...rd and mouse operations will experience a brief delay Transmitters can support up to 12 virtual media connections at the same time keyboard mouse included vUSB Generic USB device Use this option to pl...

Page 196: ...ect the new Receiver to the network After clicking Replace Device use the drop down menu to select the new Receiver where the settings will be applied Note 1 This option only appears when a Transmitte...

Page 197: ...te them to another To copy Receiver settings to another device do the following 1 Select a Physical Receiver 2 On the Receiver menu bar click Copy Paste page 174 3 Check the boxes of the settings you...

Page 198: ...or drag and drop Receivers to add or remove them in the top panel The Receivers in the top panel will be used to view the video from the Transmitter Group To connect a Transmitter Group to a Receiver...

Page 199: ...p multiple displays to form large screens and or use single displays for independent screens to create the video wall s layout Click the bar under the display icon to select a Receiver for each displa...

Page 200: ...allow you to select the Receivers These three layouts can not be deleted Video Wall provides a basic full screen layout where one Transmitter connects to multiple Receivers to display the video toget...

Page 201: ...acement of the KE6940 setup must have DVI 1 as the main display on the left and DVI 2 as a secondary display on the right 2 Boundless Switching only supports single or dual video outputs from any one...

Page 202: ...e Receivers which can be selected to set permissions Drop Down Menu Use the drop down menu to select User or Group After making a selection the list of users or groups appears Set permissions by selec...

Page 203: ...ng users and groups is provide on page 186 The Users and Group buttons appear at the top of the page Depending on the item selected either Users or Groups are listed on the page The sort order of the...

Page 204: ...w User window opens User Type Role Administrator Access and management of the KE Matrix Manager including configuration and setting up of devices Manage Users Groups Transmitters Receivers Profiles an...

Page 205: ...nsmitters Receivers accounts preferences and configuration settings The Super Users have access to the Receiver s OSD menu and can connect Channels and Profiles The Users can log in to Receivers to co...

Page 206: ...ain panel check the box next to the user s name 2 Click 3 Click OK OSD Title Bar Duration When the accessing a port the top left hand corner will show a title bar displaying the access mode and the de...

Page 207: ...1 Adding Groups To create a group do the following 1 Click Group on the Account page 2 Click and then select Add New Group The Add New Group window opens 3 Enter the required information in the approp...

Page 208: ...me Description and Members that are in the group Repeat the above procedure to add additional groups Modifying Groups To modify a group do the following 1 In the main panel double click the group s na...

Page 209: ...p then a device and select the Access Type under each column so that it turns green Make your permission settings for each user or group on each device according to the information provided below Item...

Page 210: ...iew the remote screen and cannot perform operations on it Occupy The first user to access the Transmitter has control However additional users may view the Transmitter s video If the user who controls...

Page 211: ...are straightforward and let you view and configure Profiles Click to connect the selected Profile Click to disconnect the selected Profile Click to delete the selected Profile Click to Create Profile...

Page 212: ...click and then select Create Profile The Create Profile window appears Item Description Name Enter a name for the Profile Description Enter a description for the Profile Permissions Click Select and...

Page 213: ...ard or mouse input after the port has been released gets to occupy the port Input a value from 1 to 240 seconds Exclusive The first Receiver to access the Transmitter has exclusive control over the Tr...

Page 214: ...KVM over IP Matrix System User Manual 196 4 To connect Profiles check the box of the Profile s you want to connect and click 5 To disconnect Profiles click...

Page 215: ...lect Weekly Monthly an additional drop down menu appears to select the Week Day Month Day on which the profile will run Start Date Enter the date on which you want the schedule to begin running End Da...

Page 216: ...ll Device refers to the Transmitter or Receiver that relates to the event If no device is listed the event refers to the KE Matrix Manager software All User refers to the username that the event relat...

Page 217: ...king from the System Status page see System Status page 157 There are 7 tabs to configure the KE Manager system settings General ANMS FW Upgrade Redundancy Backup Restore Certificates and Sessions Gen...

Page 218: ...on allows the user to retain his her settings as was shown before the power cut The user keeps the same authentication and display Uncheck Disable to turn this function on Specify a time in seconds yo...

Page 219: ...word 5 times consecutively their account will be locked out for 10 minutes CLI Mode CLI Mode Login Use the radio button to Enable or Disable command line interface logins to the KE Manager Warning If...

Page 220: ...Mode EDID Mode Use this drop down menu to set the default EDID mode for all Transmitters To set a different EDID mode for each Transmitter use the drop down menu to select Customized and then click E...

Page 221: ...4 To create a new list click New A Priority List 1 will be shown Click New again to create another list 5 Select the transmitters you wish to be in the list from the Available TX list and click Add T...

Page 222: ...ransmitter from the Selected TX list and click Remove The transmitter will be shifted back to the Available TX list 6 Select a target receiver by first clicking the drop down menu Target RX and select...

Page 223: ...ed below Event Destination SMTP Settings To have the KE Manager email reports from the SMTP server to you do the following 1 Enable the Enable report from the following SMTP Server select the Log Leve...

Page 224: ...s sent to in the To field Note If you are sending the report to more than one email address separate the addresses with a semicolon The total cannot exceed 256 Bytes 5 Click Save Syslog Settings To re...

Page 225: ...owed retries 5 In the Shared Secret field key in the character string that you want to use for authentication between the KE Manager and the RADIUS Server A minimum of 6 characters is required 6 On th...

Page 226: ...l in the IP address and port number for the LDAP AD server You can use the IPv4 address the IPv6 address or the domain name in the LDAP Server field For LDAP the default port number is 389 Timeout Set...

Page 227: ...the LDAP server User privileges are the same as the ones configured in the KE Manager software Without schema Only Groups in AD are matched User privileges are the ones configured for the groups he b...

Page 228: ...in to the KE Manager with an administrator s account 3 Click the Settings icon select the FW Upgrade tab the FW Upgrade page appears All the devices that are capable of being upgraded are listed Note...

Page 229: ...ompletes successfully the devices will reset 8 Log in to each device and check the firmware version to be sure it is the new one Firmware Upgrade Recovery If the Upgrade Succeeded screen doesn t appea...

Page 230: ...database from the secondary computer and re takes all KE Manager operations To setup Redundancy do the following 1 Install the KE Manager on a secondary computer with the USB license key see page 133...

Page 231: ...in to the KE Manager click and go to the Redundancy tab 9 Check Enable Redundancy and select the Primary radio button 10 Use the Secondary Server IP drop down menu to select the secondary IP address 1...

Page 232: ...s user profiles logs and system settings Restore Deletes the current Receiver Transmitter Profile and Schedule configurations user and group accounts user profiles logs and system settings then restor...

Page 233: ...e the file and click Save Restore To restore system configuration settings do the following 1 In the Restore panel click Browse 2 Navigate to the directory where the backup file is located and select...

Page 234: ...two methods for establishing your private certificate generating a self signed certificate and importing a third party certificate authority CA signed certificate Generating a Self Signed Certificate...

Page 235: ...e Filename and browse to where your certificate file is located and select it 3 Click Import to complete the procedure Note Clicking Restore Defaults returns the device to using the default ATEN certi...

Page 236: ...to store it on the KE Manager Note When you upload the file the KE Manager checks the file to make sure the specified information still matches If it does the file is accepted if not it is rejected I...

Page 237: ...king Kill Session next to each user Username refers to the user that logged in to establish a session User Type refers to the account type of the user Service refers to how the user logged into their...

Page 238: ...KVM over IP Matrix System User Manual 220 This Page Intentionally Left Blank...

Page 239: ...are established the panel appears blank as shown below To connect Receivers to Transmitters use the Instant Link panel page 149 or create a connection Profile page 193 When connections are made click...

Page 240: ...in the right column A diagram to its connected device s appears in the right column Right Column The right column displays a connection diagram when a device in the left column is selected Move the m...

Page 241: ...Chapter 8 Connections 223 Click this icon to Refresh the Transmitters and Receivers list in Connections panel Undo Click this icon to undo the most recent disconnection Item Description...

Page 242: ...KVM over IP Matrix System User Manual 224 This Page Intentionally Left Blank...

Page 243: ...iption Headings The headings provide the schedules Name Description Start End and Status Start and End show the time date the profile is scheduled to begin and end Status displays the number of days u...

Page 244: ...KVM over IP Matrix System User Manual 226 This Page Intentionally Left Blank...

Page 245: ...o to Sessions to view the settings page see page 219 Item Description Headings The headings provide information about each user session Username User Level Service IP Login Time and Last Access For mo...

Page 246: ...KVM over IP Matrix System User Manual 228 This Page Intentionally Left Blank...

Page 247: ...egularly to find the latest packages and information relating to them http www aten com For browser based firmware upgrade please refer to FW Upgrade on page 210 Preparation 1 From a computer that is...

Page 248: ...either by double clicking the file icon or by opening a command line and entering the full path to it The Firmware Upgrade Utility Welcome screen appears Note The screens shown in this section are for...

Page 249: ...mpares the device s firmware level with that of the upgrade files If it finds that the device s version is higher than the upgrade version it brings up a dialog box informing you of the situation and...

Page 250: ...KVM over IP Matrix System User Manual 232 Upgrade Succeeded After the upgrade has completed a screen appears to inform you that the procedure was successful...

Page 251: ...me inoperable If you find that the device does not work following a failed or interrupted upgrade do the following 1 Power off the KE device 2 Press the Reset button then power on the KE device while...

Page 252: ...KVM over IP Matrix System User Manual 234 This Page Intentionally Left Blank...

Page 253: ...al port should be configured the same as the Receiver s default configuration as shown below The Receiver s Function Switch should be set to RS 232 Config see page 27 Before executing RS 232 commands...

Page 254: ...vice by means of a Telnet session do the following 1 On your computer open a terminal command line session 2 At the prompt key in the KE device s IP address with port 9130 in the following way telnet...

Page 255: ...from the video stream and return it to the OSD menu type the following sw o192 168 0 11 off Enter 5 For example to disconnect Receiver 192 168 0 09 from the video stream and logout the OSD type the fo...

Page 256: ...4 Input Description i Input command TX Num2 Description yy Input port yy Transmitter ID or IP address zz List zz 1 99 To use the 8th Transmitter listed in the command line interface type i 8 Mode Des...

Page 257: ...on Switch output xx to input yy with share access to stream source s xx Receiver ID yy Transmitter ID sw o xx i yy occupy video audio serial usb all on Switch output xx to input yy with occupy access...

Page 258: ...nnect streams return to OSD menu sw i zz exclusive share occupy viewonly video audio serial usb all on Switch Receiver to input zz with mode access to stream source s zz Transmitter by order listed in...

Page 259: ...to turn mute off for Receiver 192 168 0 18 type the following mute o192 168 0 18 off Enter The following tables show the possible values for the Mute commands The following table lists the available...

Page 260: ...rated with a space 2 The Control command string can be skipped and off will be used by default 3 Skip the Output and Num1 command strings to configure the local Receiver mute on Turn mute on for Recei...

Page 261: ...nu type the following profile f4 release Enter 3 For example to disconnect profile 12 and return to the Receiver to the OSD menu type the following profile f12 back Enter The following tables show the...

Page 262: ...ed with a space 2 The Control command string can be skipped and lock will be used by default Command Profile Num1 Control Description profile f xx lock Connect profile xx lock OSD access xx 1 99 profi...

Page 263: ...use the remix EDID mode type the following edid a192 168 0 3 remix Enter The following tables show the possible values for the EDID commands Command Description edid EDID command Address Description...

Page 264: ...cription edid a xx auto Enter Set EDID of address xx to auto xx Device ID or IP Address edid a xx remix Enter Set EDID of address xx to remix xx Device ID or IP Address edid a xx default Enter Set EDI...

Page 265: ...ing reset Enter The following tables show the possible values for the Reset command The following table lists the available Reset commands Note 1 Each command string can be separated with a space 2 Sk...

Page 266: ...1 Enter 2 For example to set the local device with a baud rate of 19200 type the following baud 19200 Enter The following tables show the possible values for the RS 232 command Command Description bau...

Page 267: ...Description baud a xx 9600 None Even Odd 5 6 7 8 1 2 None Hardware Xon Xoff Set address xx baud rate to 9600 with parity data bit stop bit flow control setting baud a xx 19200 None Even Odd 5 6 7 8 1...

Page 268: ...their setting will not change 3 Skip the Address and Number command strings to configure the local device settings baud 9600 Set local device baud rate to 9600 baud 19200 Set local device baud rate to...

Page 269: ...table lists the available OSD commands Note 1 Each command string can be separated with a space 2 Skip the Output and Number command strings to configure the local Receiver Command Description osd OSD...

Page 270: ...into all OSD menus type the following 4 list login Enter 5 For example to list the user logged into the OSD on Receiver 192 168 0 44 type the following list o192 168 0 44 login Enter 6 For example fo...

Page 271: ...Receiver login Lists information about users logged into to the OSD menu connection Lists information about a Transmitters current connections Comman d Output Input Number Control Description list o x...

Page 272: ...ad all of Transmitter 192 168 0 28 device properties type the following read i192 168 0 28 all Enter 4 For example to read the basic properties of Receiver 192 168 0 61 type the following read o192 16...

Page 273: ...erties Receiver multicast Read multicast properties Transmitter videoqtyadvanced Read advanced video properties Transmitter ossettings Read OS properties Transmitter Comman d Output Input Number Contr...

Page 274: ...le media properties xx Device ID or IP address read o xx tx Read output xx source stream IP address properties xx Receiver ID or IP address read o xx usbmode Read output xx USB mode properties xx Rece...

Page 275: ...with a space 2 Skip the Output or Input and Number command strings to read the local Receiver properties read basic network ipsettings rs232 properties manager streams tx usbmode Read control propert...

Page 276: ...wing set o192 168 0 19 Description KE Room B Enter 3 For example to set the DHCP settings of Transmitter 192 168 0 28 to static type the following set i192 168 0 28 dhcpFlag STATIC Enter 4 For example...

Page 277: ...ts the Transmitter video IP setting TxAudioIP Sets the Transmitter audio IP setting TxUSBIP Sets the Transmitter USB IP setting TxRSIP Sets the Transmitter RS 232 IP setting VideoEnFlag Sets the enabl...

Page 278: ...the beeper setting OccupyTimeout Sets the occupy timeout setting Resolution Sets the resolution setting Value Description yy Set value to yy yy Enter a value that corresponds to the control being used...

Page 279: ...Set output or input xx gw to yy xx Device ID or IP address yy Default gateway value Set o i xx modeFlag yy Set output or input xx modeFlag to yy xx Device ID or IP address yy extender matrix Set o i x...

Page 280: ...xx TxAudioIP yy Set output xx TxAudioIP to yy xx Device ID or IP address yy IP address value Set o xx TxUSBIP yy Set output xx TxUSBIP to yy xx Device ID or IP address yy IP address value Set o xx TxR...

Page 281: ...e IP address Set o i xx ManagerPort yy Set output or input xx ManagerPort to yy xx Device ID or IP address yy KE Matrix Manager software port Set o i xx Beeper yy Set output or input xx Beeper to yy x...

Page 282: ...olish portuguese russian slovak french switzerland german switzerland switzerland reserved turkish q reserved serbo croatian Set i xx videoMCastEn yy Set input xx videoMCastEn to yy xx Device ID or IP...

Page 283: ...t to yy xx Device ID or IP address yy unlimited 100 200 500 Set i xx VideoQty yy Set input xx VideoQty to yy xx Device ID or IP address yy 1 2 3 4 5 Set i xx BGRefresh yy Set input xx BGRefresh to yy...

Page 284: ...ID or IP address yy 1920x1200 1920x1080 1680x1050 1600x1200 1600x900 1440x900 1400x1050 1366x768 1280x1024 1280x960 1280x720 1152x864 1024x768 800x600 720x400 640x480 2560x1080 3840x2160 1920x1440 25...

Page 285: ...any kind on the device Avoid circuit overloads Before connecting equipment to a circuit know the power supply s limit and never exceed it Always review the electrical specifications of a circuit to e...

Page 286: ...ny cables Never push objects of any kind into or through cabinet slots They may touch dangerous voltage points or short out parts resulting in a risk of fire or electrical shock Do not attempt to serv...

Page 287: ...r out of a rack the slide rails can pinch your fingers After a device is inserted into the rack carefully extend the rail into a locking position and then slide the device into the rack Do not overloa...

Page 288: ...Product model number serial number and date of purchase Your computer configuration including operating system revision level expansion cards and software Any error messages displayed at the time the...

Page 289: ...e Speaker 1 x Mini Stereo Jack Green Mic 1 x Mini Stereo Jack Pink Video 1 x DVI I Female White 2 x DVI I Female White RS 232 1 x DB 9 Female Black Power 1 x DC Jack Black LAN 1 x RJ 45 Female Black S...

Page 290: ...UPS User Manual 272 Physical Properties Housing Metal Weight 1 14 kg 1 15 kg Dimensions L x W x H 21 50 x 16 29 x 4 18 cm Function KE6900T KE6940T...

Page 291: ...Jack Black LAN 1 x RJ 45 Female Black Switches OSD 1 x Pushbutton Video 1 x Pushbutton Graphics 1 x Pushbutton Function 1 x Slide Switch Black Extension RS 232 Config Reset 1 x Semi recessed Pushbutto...

Page 292: ...LAN 1 x RJ 45 Female Black Switch Reset 1 x Semi recessed Pushbutton LEDs LAN 1 Green Orange Power 1 x Blue Emulation Keyboard Mouse USB Power Consumption 5 V 7 3 W Video Resolution Up to 1920 x 1200...

Page 293: ...A 2 x USB Type A Female White 1 x DVI D Female White 1 x Mini Stereo Jack Green 1 x Mini Stereo Jack Pink 1 x DB 9 Male Black Power 2 x DC Jack Black 2 x DC Jack Black LAN 1 x RJ 45 Black 1 x SFP Slo...

Page 294: ...Resolution Up to 2560 x 2048 50 Hz Environment Operating Temp 0 50 C Storage Temp 20 60 C Humidity 0 95 RH Non condensing Physical Properties Housing Metal Weight 1 26 kg 1 13 kg Dimensions L x W x H...

Page 295: ...Female White 1 x DVI D Female White 1 x Mini Stereo Jack Green 1 x Mini Stereo Jack Pink 1 x DB 9 Male Black Power 1 x DC Jack Black 1 x RJ 45 Black PoE 1 x DC Jack Black 1 x RJ 45 Black PoE LAN 1 x S...

Page 296: ...eo Resolution Up to 2560 x 2048 50 Hz Environment Operating Temp 0 50 C Storage Temp 20 60 C Humidity 0 95 RH Non condensing Physical Properties Housing Metal Weight 1 28 kg 1 17 kg Dimensions L x W x...

Page 297: ...ack Black 1 x 3 Pole Terminal Block Connector Green LAN 1 x RJ 45 Black Switches Reset 1 x Semi recessed Pushbutton LEDs 10 100 1000 Mbps 1 10 Orange 100 Orange Green 1000 Green Power 1 x Blue Emulati...

Page 298: ...DB 9 Female Black LAN 1 x RJ 45 Female Black 1 x RJ 45 Female Black PoE LAN 1 x SFP Module Female Black Power 1 x DC Jack Black Switches Function 1 x Slide Switch Black Auto RS 232 Config Local Reset...

Page 299: ...ale Black Power 1 x DC Jack Black Switches OSD 1 x Pushbutton Video 1 x Pushbutton Graphics 1 x Pushbutton Function 1 x Slide Switch Black Extension RS 232 Config Reset 1 x Semi recessed Pushbutton LE...

Page 300: ...Black Switches Reset 1 x Semi recessed Pushbutton LEDs 10 100 1000 Mbps 1 10 Orange 100 Orange Green 1000 Green Power 1 x Blue Emulation Keyboard Mouse USB Power Consumption DC 5V 4 75 W DC 48V 6 97...

Page 301: ...Stereo Jack Pink 1 x DB 9 Male Black Power 2 x DC Jack Black LAN 1 x RJ 45 Black 1 x SFP Slot Switches OSD 1 x Pushbutton N A Video 1 x Pushbutton N A Graphics 1 x Pushbutton N A Reset 1 x Semi reces...

Page 302: ...nt Operating Temp 0 50 C Storage Temp 20 60 C Humidity 0 95 RH Non condensing Physical Properties Housing Metal Weight 1 12 kg 1 24 kg Dimensions L x W x H 21 50 x 16 29 x 4 18 cm 22 75 x 17 16 x 5 48...

Page 303: ...Jack Pink 1 x DB 9 Male Black Power 1 x DC Jack Black 1 x RJ 45 Black PoE 1 x DC Jack Black 1 x RJ 45 Black PoE LAN 1 x SFP Slot 1 x SFP Slot Switches OSD 1 x Pushbutton N A Video 1 x Pushbutton Grap...

Page 304: ...2160 30 Hz Environment Operating Temp 0 50 C Storage Temp 20 60 C Humidity 0 95 RH Non condensing Physical Properties Housing Metal Weight 1 27 kg 1 15 kg Dimensions L x W x H 22 75 x 17 16 x 5 48 cm...

Page 305: ...21G Dual Rack Mounting Kit installs two KE6900 KE6910 KE6912 KE6940 KE8950 KE8952 KE9950 KE9952 units side by side in 1U of server rack space Transmitter Dual Rack Mounting KE8950T is the example used...

Page 306: ...UPS User Manual 288 2 Remove the bottom and side screws from each unit 3 Use the screws in step 2 to install the left and right mounting brackets 4 Screw the mounting brackets to the rack...

Page 307: ...KE8950R is the example used here 1 Remove the eight screws and plastic guards from the receiver units 2 Remove four screws from the units and then use the same screws to secure the units together wit...

Page 308: ...UPS User Manual 290 3 Remove the bottom and side screws from each unit 4 Use the screws in step 3 to install the left and right mounting brackets 5 Screw the mounting brackets to the rack...

Page 309: ...e 2X 031G Single Rack Mounting kit installs one KE6900 KE6940 KE8950 KE8952 unit in 1U of server rack space 1 Remove the eight screws and plastic guards from the unit Receiver units only 2 Remove the...

Page 310: ...UPS User Manual 292 3 Use the screws in step 2 to install the right and left mounting brackets 4 Screw the mounting brackets to the rack...

Page 311: ...ler program to and run IPInstaller exe A dialog box similar to the one below appears 3 Select the Transmitter or Receiver in the Device List Note 1 If the list is empty or your device doesn t appear c...

Page 312: ...ty Alert message appears to inform you that the device s certificate is not trusted and asks if you want to proceed The certificate can be trusted but the alert is triggered because the certificate s...

Page 313: ...round the entry in quotes e g ATEN International To avoid having to input information during key generation the following additional parameters can be used C ST L O OU CN emailAddress Examples openssl...

Page 314: ...at is used for connecting to a computer for serial control are given in the table below Pin Assignment 1 N A None DB9 Male 2 RXD Receive Data 3 TXD Transmit Data 4 DTR Data Terminal Ready 5 GND Signal...

Page 315: ...s the first octet of a Multicast IP address You use the Transmitter s IP address to find X and then use it to calculate the Audio and Video Multicast IP address Multicast IP Formula To calculate the A...

Page 316: ...___ ___ __ 230 ___ ___ __ ___ 128 ___ 128 ___ 192 230 ___ ___ __ 230 ___ ___ __ ___ 128 ___ 128 ___ 192 230 ___ ___ __ 230 ___ ___ __ Transmitter IP X 192 A Video A 128 Audio A 192 Multicast Video IP...

Page 317: ...s to purchase and how to build the network effectively for the best data throughput Considerations If possible create a private network for the KE devices Use the same switch model throughout Use a fl...

Page 318: ...subnets that communicate with each other to increase the data throughput Ensure the Bandwidth Ensuring the bandwidth ahead of time will guarantee performance before installing KE devices on a network...

Page 319: ...made On a larger network broken into subnets across long distances a layer 3 switch becomes the best choice as they can improve network efficiency and provide better traffic flow They are better at di...

Page 320: ...switch in the stack and mirror the traffic to a switch port on another unit of the stack thus copy the configuration to direct traffic more effectively between KE devices 3 Apply custom ACL security...

Page 321: ...ngs Adjust the KE transmitter settings one at a time in small intervals and view the images as you do so that you can adjust to the positive or negative results and achieve the best quality and bandwi...

Page 322: ...se refer to the FAQ link below on how to select network switches and network switch information collected by ATEN Customer Service Division where the collected information includes customer s feedback...

Page 323: ...event IP address conflict To connect to the CCKM server via web browser enter the CCKM IP address and port number default 8443 For example if the CCKM IP address is 192 168 0 10 then enter https 192 1...

Page 324: ...rovide a repair service without charge during the Warranty Period If a product is detective ATEN will at its discretion have the option to 1 repair said product with new or repaired components or 2 re...

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