Syn248 Installation and Configuration Guide
System Configuration
38
Name Recording for the Auto Attendant Directory
The administrator and individual users can create name recordings at the Desksets. When
callers access the Directory through the Auto Attendant, the name recording plays to
confirm the selection.
In order to create a fully functional Auto Attendant Directory, ensure that you also enter
a name for every extension. See
“Extension Basic Settings” on page 47
To create consistent Auto Attendant name recordings for incoming callers, ask Deskset
users to state their name slowly, clearly, and at a reasonable volume. You may also
recommend that users state both their name and extension number to assist incoming
callers further.
To record, play, or delete a personal name:
1. Press
MENU
, then
2
, then
1
, and then
2
to display the
Name Recording
menu. The
and
soft keys do not appear if the name has not already been
recorded.
2. Pick up the handset and press
. The
key changes to
.
3. Press
when
finished.
4. Press
to review the recorded name or press
to delete the greeting.
5. Press
CANCEL
to return to the
Message Greetings
menu.
You are limited to a 10-second recording. Recording stops automatically if you
exceed the limit.
Play
Delete
Record
Record
Stop
Stop
Play
Delete
