Appendix C
53
• Other electronic products can cause interference with
your cordless phone. Try installing your phone as
far away as possible from electronic devices such as
wireless routers, or other cordless telephones.
• Move the handset closer to the base. The operating
range may vary with environmental conditions and time
of use. There may be places within your environment
that a cordless phone will not work well.
• If the problem only occurs in certain areas of your
environment, you can conclude that there is nothing
wrong with the phone.
• Do not install this phone near a microwave oven or
on the same electrical outlet. You may experience
decreased performance while the microwave oven is
operating.
• If your phone is plugged in with a modem or surge
protector, plug the phone (or modem/surge protector)
into a different location. If this doesn’t solve the
problem, re-locate your phone or modem farther apart
from one another, or use a different surge protector.
• Relocate your telephone base to a higher location. The
phone will have better reception when installed in a
high area.
• If the other phones in your home are having the same
problem, the problem is in your wiring or local service.
Contact your local telephone company (charges may
apply).
My calls cut
in and out
while I’m using
my cordless
handset.
The charge
light is off.
• Make sure the power and line cords are plugged in
correctly and securely.
• Unplug the electrical power. Wait for 15 seconds, then
plug it back in. Allow up to one minute for the cordless
handset and telephone base to reset.
• Clean the cordless handset and telephone base charging
contacts each month using a pencil eraser or cloth.
Troubleshooting
My caller ID
isn’t working.
• Caller ID is a subscription service. You must subscribe to
this service from your local telephone company for this
feature to work on your phone.
• Your caller must be calling from an area that supports
caller ID.
