Appendix C
54
Incomplete
messages.
• If a caller leaves a very long message, part of it may
be lost when the system disconnects the call after four
minutes.
• If the caller pauses for longer than seven seconds, the
system stops recording and disconnects the call.
• If the system’s memory becomes full during a message,
the system stops recording and disconnects the call.
• If the caller's voice is very soft, the system may stop
recording and disconnects the call.
Difficulty
hearing
messages.
• Press
VOLUME
p
to increase speaker volume on the
telephone base.
• Press
VOLUME
p
to increase listening volume on a
handset.
Troubleshooting
The answering
system does not
answer after
correct number
of rings.
System does
not receive
caller ID when
on a call.
• Make sure you subscribe to caller ID with call waiting
features services provided by your local telephone
company. Caller ID features will work only if both you
and the caller are in areas offering caller ID service, and
if both telephone companies use compatible equipment.
• Both you and your caller’s telephone companies must
use caller ID compatible equipment.
• If you subscribe to high-speed Internet service (digital
subscriber line - DSL) through your telephone lines, you
must install a DSL filter between the telephone base and
the telephone wall jack (see page 4). The filter prevents
noise and caller ID problems caused by DSL interference.
Please contact your DSL service provider for more
information about DSL filters.
• Make sure that the answering system is on (page 14
or 37). When the answering system is on,
ANS ON
should show on the handset and the
ANS ON/OFF
button should be lit on the telephone base.
• If toll saver is selected, the number of rings changes to
two when there are new messages waiting (page 16).
