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Internet is not accessible.
• Check if your router can connect to your ISP’s WAN IP address.
To do this, launch the web GUI and go to
General
>
Network
Map
, and check the
Internet Status
.
• If your router cannot connect to your ISP’s WAN IP address,
try restarting your network as described in the section
Restart your network in following sequence
under
Basic
Troubleshooting
.
• The device has been blocked via the Parental Control function.
Go to
General
>
AiProtection
>
Parental Control
and see
if the device is in the list. If the device is listed under
Client
Name
, remove the device using the
Delete
button or adjust
the Time Management Settings.
• If there is still no Internet access, try to reboot your computer
and verify the network’s IP address and gateway address.
• Check the status indicators on the ADSL modem and the
wireless router. If the WAN LED on the wireless router is not ON,
check if all cables are plugged properly.