GigaX Series L2 Managed Switch User’s Guide
7 Troubleshooting
This section gives instructions for using several IP utilities to diagnose
problems. A list of possible problems with suggestion actions is also
provided.
All the known bugs are listed in the release note. Read the release note
before you set up the switch. Contact Customer Support if these
suggestions do not resolve the problem.
7.1
Diagnosing problems using IP utilities
7.1.1 ping
Ping
is a command you can use to check whether your PC can recognize
other computers on your network and the Internet. A ping command sends a
message to the computer you specify. If the computer receives the message, it
sends messages in reply. To use it, you must know the IP address of the
computer with which you are trying to communicate.
On Windows-based computers, you can execute a ping command from the
Start menu. Click the Start button, and then click Run. In the Open text box,
type a statement such as the following:
ping 192.168.1.1
Click
. You can substitute any private IP address you know on your
LAN or a public IP address for an Internet site.
If the target computer receives the message, a Command Prompt window
appears as shown in Figure 45.
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Summary of Contents for GigaX 2024X
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Page 24: ...GigaX Series L2 Managed Switch User s Guide Figure 7 IP Setup 24 ...
Page 31: ...GigaX Series L2 Managed Switch User Guide Figure 12 Management 31 ...
Page 33: ...GigaX Series L2 Managed Switch User Guide Figure 13 IP Setup 33 ...
Page 38: ...GigaX Series L2 Managed Switch User s Guide Figure 17 Physical Interface 38 ...
Page 47: ...GigaX Series L2 Managed Switch User Guide Figure 24 Dynamic Address 47 ...
Page 51: ...GigaX Series L2 Managed Switch User Guide Figure 26 Tagged VLAN 51 ...
Page 54: ...GigaX Series L2 Managed Switch User s Guide Figure 28 Cos Queue Mapping 54 ...
Page 62: ...GigaX Series L2 Managed Switch User s Guide Figure 34 USM User 62 ...
Page 70: ...GigaX Series L2 Managed Switch User s Guide Figure 40 Historical Status 70 ...
