CAFÉ MARKET UMBRELLAS
Preventative Maintenance & Care Guide
Welcome to our Preventative Maintenance Guide. Your umbrella(s) have been designed and
engineered to last when well cared for, with correct operation, regular cleaning and consistent
preventative maintenance. This document is not all-inclusive but rather designed to act as a
guide for you to ensure you get the best from your umbrella(s), over a long period of time.
This guide encourages the mindset of careful operation, genuine care, and routine maintenance
with the aim of getting you the best return-on-investment in your quality shade solution, over
a long period of time.
Correct Operation Guide
Installing Your Umbrella
At all times, your umbrella(s) should only be installed according to the guidelines in our
installation and instruction manuals supplied with your umbrella(s).
At all times, each fixing bolt/nut/washer should be placed correctly and tightened to ensure
the overall strength of the umbrella. This will help avoid excess movement and weaknesses in
the structure that can be caused by loose fixings.
Opening Your Umbrella
You must always ensure your umbrella(s) are open to the point where the canopies are taut
and straight, or the sliding cart or handle has reached the stopper guide on the mast track
(whichever occurs first).
If the umbrella(s) are not opened fully, there is a greater risk of wind damage, as a large part of
the strength of the umbrella(s) in windy conditions comes from the tautness of the canopy. Our
Warranty does not cover wind damage.
Closing Your Umbrella
When closing your umbrella(s), they must always be collapsed against the mast. No part of the
canopy should be jammed inside any of the struts or hinder the struts from closing.
When locking your umbrella(s) closed or open using a locking knob, it is important not to over-
tighten the knob, which can result in substantial wear on both the mast and locking knob and
eventually require unwarranted replacement.
