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Slow image update
Configuring pre-buffers, motion detection, high-resolution images, or high frame rates, will affect the
performance of the camera.
Poor performance
Poor performance may be caused by heavy network traffic, multiple users accessing the unit, low
performance clients, use of features such as Motion Detection, Event handling.
Poor quality snapshot images
Screen incorrectly configured on your workstation
In Display Properties, configure your screen to show at least 65000 colors, that is, at least 16-bit. Using only
16 or 256 colors will produce dithering artifacts in the image.
Audio volume too low/high
Volume settings incorrect
The volume of the microphone is either too high or too low. Change the volume for the microphone in the
toolbar on the Live View page.
Poor audio quality
CPU overloaded
Reduce the number of listeners and viewers and decrease the image resolution and compression.
Unsynchronized audio and video
It is recommended that the camera's time setting is synchronized with an NTP Server. This is enabled under
System Options > Date & Time.
Distorted audio
Select Microphone for the internal microphone or for a connected external microphone.
Select Line for a connected line in source.
