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38 

 

There are several possible connection configurations. Not all functions can be used simultaneously due to 
limited amount of outputs, inputs and inlet glands. 

Typical configurations 

- on/off + 0..10V 
- on/off + 0..10 V + relay outputs 
- on/off + 0..10 V + relay o MODBUS RTU 
- on/off + Modbus RTU + Relay outputs 
- Modbus RTU + Relay outputs 
- on/off + BACnet MS/TP 
- on/off + BACnet MS/TP + Relay outputs 
 

6

 

ERROR AND TROUBLESHOOTING 

If pump failure occurs, the error code will appear on the display. 

 

Error code 

Description 

Probable cause 

E1x 

Load errors 

 

E10 (drY) 

Low motor load 

Low load detected. Pump is running dry. 

E11 

High motor load 

Motor might be faulty or viscous medium is present. 

E2x 

Protection active

 

 

E22 (hot) 

Converter temperature limit 

Circuit is too hot and power was reduced to less than 2/3 of rated 
power.  

E23 

Converter temperature 
protection 

Circuit is too hot to run, pump stopped 

E24 

Converter overcurrent 

Hardware overcurrent protection triggered. 

E25 

Overvoltage 

Line voltage is too high 

E26 

Undervoltage 

Line voltage is too low for proper operation. 

E27 

PFC Overcurrent 

Power correction circuit current cannot be controlled 

E3x 

Pump errors 

 

E31 

Software motor protection 
active. 

Average motor current was too high, pump load is much higher 
than expected 

E4x 

Device specific error codes 

 

E40 

General frequency converter 
error 

Electrical circuitry did not pass self-test. 

E42 (LEd) 

LED faulty 

One of the display segment diodes is faulty (open/short) 

E43 (con) 

Communications failed 

Display board does not detect proper connection to main board, 
but power supply is present 

E44 

DC link current offset 

Voltage on DC link shunt (R34) not in expected range 

E45 

Motor temperature outside 
limits 

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operation, expected values are -55 °C..150 °C 

E46 

Circuit temperature outside 
limits 

During MFG. TEST, this is 0 °C..50 °C. During operation, expected 
values are  -55 °C..150 °C 

E47 

Voltage reference outside 
limits. 

Comparison between internal references does not match 

E48 

15V outside limits 

15V power supply is not 15V. 

E49 

Test SW 

Pump has to be reprogramed. 

E5x 

Motor error codes

 

 

E51 

Motor parameters out of 
range 

Motor does not behave as expected 

E52 

Thermal protection active 

Motor temperature is too hot to operate. 

E53 

Invalid model selected 

Pump model not valid or out of reach. 

 

Pump is non-responsive  

Turn power on and off. 

 

Pump doesn’t work 

Check electrical installation and fuse. 

 

 

Summary of Contents for AGE4

Page 1: ...AGE4 variable speed circulator AGE4 D high power Installation and operating instructions File No 10 8506iec Date july 18 2022 Supersedes new Date new...

Page 2: ...2...

Page 3: ...U Standard used EN 60335 1 EN 60335 2 51 x Electromagnetic compatibility 2014 30 EU Standard used EN 55014 1 EN 55014 2 EN 61000 3 2 EN 61000 3 3 x Ecodesign Directive 2009 125 EC Standard used EN 162...

Page 4: ...lectrical specification 7 4 Pump installation 10 4 1 Mechanical Installation into system pipework 10 4 2 Hydraulic Installation into system 11 4 3 Electrical installation 12 4 4 BMS COMMUNICATION and...

Page 5: ...AGE4 D 40 120 AGE4 Pump family D Twin pump 40 Nominal pipe diameter 120 MAX head in 0 1 m of H2O 1 3 PUMP MAINTENANCE SPARE PARTS AND DECOMMISSIONING Pumps are designed to operate without maintenance...

Page 6: ...mp should not be used for pumping flammable corrosive media and in an corrosive atmosphere Permanent magnet rotor inside the pump is prone to accumulating magnetic particles on its surface which can l...

Page 7: ...ctions see chapter 5 Setup and operation Detailed specifications about used protocols are described in communications manual 3 4 2 1 DIGITAL INPUT RUN 0V Available on all AGE4 models Electrical proper...

Page 8: ...pe Screwless terminals 2 1 pins See section 3 1 Terminals Data protocol Modbus RTU BACnet MS TP Only one at a time Selectable over Web interface tab Network Bus wire configuration Two wire common Cond...

Page 9: ...t 38400 Modbus over Ethernet Server address 192 168 0 245 502 IP address is the same as for pump web server port is fixed as 502 Device address 245 Default value can be changed over Modbus Data format...

Page 10: ...the pump For the pump to operate with minimal vibrations and noise it should be installed into the pipework with its axis or shaft in horizontal position as showed in figure 1 The small rectangular op...

Page 11: ...nd the outlet side of the pump Ambient environment around the pump should be dry and illuminated as appropriate and the pump should not be in direct contact with any objects Pump seals prevents dust a...

Page 12: ...temperatures that could cause injury x Motor housing should not be termally insulated 4 3 ELECTRICAL INSTALLATION Electrical connection is done with connector supplied with the pump pumps with power 2...

Page 13: ...RTU Pump has built in MODBUS RTU connection through which the pump can be controlled and feedback data can be read using the RS 485 standard Modbus RTU allows us to set and view x Regulation mode sett...

Page 14: ...mon return SET2 MAX Control signal 2 SET3 FB Control signal 3 24V 24 V 50 mA output only on some models NC Normally closed relay contact Opens when relay is active C Relay common contact NO OK Normall...

Page 15: ...x Digital input RUN to put pump in RUN STANDBY state x Relay outputs to signalizes pumps status and pumps fault condition x 10 step switch it allows to change relays command analog inputs outputs sett...

Page 16: ...m speed Hi 3 Stop 7 Reference point 8 Reference point 9 Reference point CONTROL VARIABLES Pump will respond to external controls according to selected pump operating mode Consult proper pump operating...

Page 17: ...when not changing parameter values x Scrolling through modes downwards when mode selection is selected x Changing parameters downwards when setting parameter values Long press x seconds together with...

Page 18: ...PUMP MODES AND PARAMETERS For transition between modes we hold the key for 3 seconds and then select the mode in which we wish the pump to operate with or keys We confirm the selection with the key A...

Page 19: ...ve and to min settings when SET1 is inactive SET3 FB Default Mode 1 10 V voltage output used for activating SET 1 and SET2 by connecting them to SET3 Configuration Function description Fault The relay...

Page 20: ...n also be used RS 485 Modbus interface 3 5 Reserved Reserved for future or customer specific use 6 Show relay configuration LED1 and LED2 will show relay configuration 7 Change relay configuration Rel...

Page 21: ...twin pump 3 Turning the pump on and off again 4 Setting the 10 step switch to number 1 5 Turning the pump on 5 3 MODE 1 2 10V Mode 1 is most often used mode of operation It has 2 pre prepared inputs...

Page 22: ...22...

Page 23: ...23...

Page 24: ...24 5 4 MODE 2 0 10V...

Page 25: ...25 5 5 RELAYS OUTPUT...

Page 26: ...he pump maintains the currently set pressure Hset on the drawing from 0 flow to MAX IIimum power where the pressure begins to drop At constant pressure we can only set the pressure Hset on the drawing...

Page 27: ...ne on standby will automaticaly start working This mode can be set up by turning off the pump that we wish to be on standby x Parallel operation Both pumps work at the same time with the same settings...

Page 28: ...considered unterminated Keep them short below 250m combined for maximum speed and reliability 5 6 4 SERIAL COMMUNICATION DEFAULT SETTING SPEED PARITY AND ADDRESS MODBUS RTU By default each device is s...

Page 29: ...ll addresses contain 16 bit one Word registers Some are bit interpreted while others are combined for a 32 bit value NOTE All register addresses are 1 based Address 001 is thus transmitted over bus as...

Page 30: ...30...

Page 31: ...on Description 021 022 RESERVED 023 SoftwareVersion BMS Module software version 024 029 RESERVED 030 ProductVersion Product version 32x for BMS module x denotes hardware revision 031 RESERVED 032 Soft...

Page 32: ...32 5 7 7 PUMP STATUS REGISTERS Registers in this block can be read by means of function codes 0x03 and or 0x04 They are read only...

Page 33: ...33 5 7 8 PUMP DATA REGISTERS Registers in this block can be read by means of function codes 0x03 and or 0x04 They are read only...

Page 34: ...umps enables BACnet MS TP communication with compatible pumps BACnet Standardized Device Profile Annex L BACnet Operator Workstation B OWS BACnet Advanced Operator Workstation B AWS BACnet Operator Di...

Page 35: ...on with MS TP slaves and certain other devices Yes No NETWORKING OPTIONS None SECURITY OPTIONS Non secure Device is capable of operating without BACnet Network Security CHARACTER SETS SUPPORTED ISO 10...

Page 36: ...36 5 8 2 ANALOG INPUTS OBJECT TYPE 0 NOTE Values are read only 5 8 3 ANALOG OUTPUTS OBJECT TYPE 1...

Page 37: ...37 5 8 3 BINARY INPUTS OBJECT TYPE 3 NOTE Values are read only 5 8 3 BINARY OUTPUTS OBJECT TYPE 4...

Page 38: ...on circuit current cannot be controlled E3x Pump errors E31 Software motor protection active Average motor current was too high pump load is much higher than expected E4x Device specific error codes E...

Page 39: ...39...

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