Archgard 72-DVT30N-2, Installation, Operation And Maintenance Manual

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ARCHGARD LIMITED WARRANTY
This Limited Warranty is made by ARCHGARD INDUSTRIES
LTD., hereinafter referred to as “ Archgard ”. Archgard warrants to
the original purchaser of an Archgard gas burning fireplace(s) that
the product will be free from defects in materials and workmanship
under normal use and service, for a “ lifetime ”. All warranty repairs
are to be performed by an authorized Archgard Dealer during the
warranty period. Other repair / service company charges for any
work done during the warranty period, will be the responsibility of
the home owner.
INCLUSIONS: “ LIFETIME LIMITED WARRANTY ”
•
All heat exchangers and combustion chamber
•
Ceramic Fiber Logs and Ceramic Brick Panels, against
splitting and cracking due to heat exposure
NOTE: Discoloration and some minor movement including warping
of certain parts are normal and are not a defect; therefore, not
covered under warranty.
INCLUSIONS: “ TEN YEAR LIMITED WARRANTY ”
•
Burner tubes and pans
INCLUSIONS: “ TWO YEAR LIMITED WARRANTY ”
•
Ceramic Glass against thermal breakage
•
Trims and accessories from splitting or separating
•
Electronic Control Module, Remote Transmitter
The above will be covered under “ Parts & Labour ” to the original
purchaser for one (1) year and “ Parts Only ” thereafter from original
date of purchase.
INCLUSIONS: “ ONE YEAR LIMITED WARRANTY ”
•
Blowers, fans and fan motors, wiring, rheostats and
thermodiscs
•
Rocker switches, spill switches and wiring to them
•
Gas control valves, pilot assemblies including thermopiles,
thermocouples, electrodes and igniters
•
Paint peeling or cracking
•
The above will be covered under “ Parts & Labour ” to the
original purchaser for one (1) year from date of purchase.
WHAT TO DO IN THE EVENT OF A PROBLEM:
•
Thoroughly read your “ Owner ’ s Installation, Operation &
Maintenance Manual ”
•
If you cannot solve the problem, contact your Archgard
dealer or representative
•
When calling for assistance, please have the following
information:
•
Model of your fireplace
•
Serial Number
•
Place of Purchase
•
Date of Purchase
•
Problem Description
NOTE: Warranty will be void if work is carried out by an
unqualified person(s). Only original Archgard parts may be used.
Please consult your Archgard dealer or representative if in doubt
about a replacement part(s).
All warranty repairs are to be performed by an authorized Archgard
Dealer during the warranty period. Other repair / service company
charges for any work done during the warranty period, will be the
responsibility of the home owner.
OBTAINING WARRANTY SERVICE:
The original purchaser shall return the defective part(s) to the
original authorized Archgard dealer – transaction prepaid, along with
the serial number of the appliance and original proof of purchase.
Any defective part, in our judgment, will be repaired or replaced at
Archgard ’ s discretion. The dealer must obtain approval from
Archgard before any repairs are made.
WARRANTY LIMITATION:
THIS LIMITED WARRANTY IS MADE IN LIEU OF ALL
OTHER WARRANTIES, EXPRESSED OR IMPLIED AS TO
QUALITY, MERCHANTABILITY OR FITNESS FOR
PARTICULAR PURPOSE.
The appliance is only warranted for the use as intended by the
installation and operating instructions and local building codes. The
warranty will not cover damage due to accident, misuse, abuse,
alteration, improper installation or “ Acts of God ”. This limited
warranty is void unless the appliance is installed by a qualified
Archgard installer, in accordance with the instructions furnished with
the appliance. Some Provinces or States do not allow limitations on
how long an implied warranty lasts, so the above limitations may not
apply to the original purchaser. Any damage resulting from defects
in this product is limited to the replacement of the defective part(s)
and does not include incidental and consequential exposures
sustained in connection with the product. This includes facing(s),
mantle(s), cabinet(s), tile(s) or any other finishes resulting from
removal of any gas appliance. This warranty is limited to residential
use only and gives the consumer specific rights. These rights may
vary from State to State or Province to Province.
WARRANTY CONDITIONS & REQUIREMENTS:
1. You are the original purchaser – this warranty is not
transferable.
2. Installation of the fireplace must be performed by a qualified
Archgard installer.
3. Installation and operation must comply with the installation
and operation instructions.
4. All optional accessories are covered for one (1) year from the
date of purchase.
5. This warranty does not offer coverage for light bulbs or
batteries (whether factory, dealer, or installer supplied). This
includes any damage stemming from non - use.
6. Damage during shipping or handling of components, defects
resulting from improper installation or service, or misuse of
the fireplace or fireplace components are not covered under
this warranty.
7. This warranty does not cover any part of the fireplace or any
component which has been exposed to or submerged under
water.
8. Archgard must be notified by the dealer the fireplace was
purchased from or a qualified Archgard technician of the
defect.
9. Annual service of the fireplace as required in the installation
manual must be performed by a qualified Archgard
technician (service records may be required to claim a
warranty).
10. All previous warranty service must have been performed by a
qualified Archgard technician (service records may be
required to claim a warranty).
11. Travel time or mileage to the original purchaser ’ s residences
is not covered under this warranty. We suggest that you pre -
arrange travel expenses with your Authorized Archgard
Dealer.