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www.AquaProducts.com/Service
DOES NOT PUMP WATER OR MOVE, OR POWER SUPPLY DOES NOT TURN ON
It is unlikely that both Motors (Drive Motor and Pump Motor) are experiencing mechanical problems. In most cases the
issue lies with something that is hindering the flow of electricity from the electrical outlet to the Power Supply (Page 4;
Fig. 4) or through the Floating Cable (Page 3; Fig. 2) to the cleaner itself. To locate and resolve where electrical flow is
being hindered check the following:
Electrical Outlet & Connections
Make sure that the Power Supply is firmly plugged into a grounded electrical outlet which has power. To test the outlet,
plug in another electrical instrument that you know works to the outlet.
Check that the Floating Cable is securely plugged into the Power Supply.
Power Supply and Fuse (Page 4; Fig. 4a-d)
1. Check that the Power Switch is pressed upwards to the “ON” position.
NOTE: Some models have a Safety Reset Button, which must be pressed each time you switch the power “ON”. The Safety Reset
button does not need to be pressed each time if your Power Supply has is operating off of an External Timer.
2. Switch the Power Supply “OFF” and “ON” several times, allowing approximately 30 seconds between each “ON” and
“OFF”. Remember, if your cleaner is not set to an External timer and comes equipped with a Reset Switch it must be
pressed each time after pressing the “ON” button.
3. Unplug the Power Supply from the electrical outlet. Check that the Fuse (Page 4; Fig. 4a-d) in the Power Supply’s
Fuse Holder appears operational. If the Fuse appears burned out, then replacement Fuses are available for purchase
through most major electronic supply stores, your Aqua Products Authorized Dealer or online at
AquaProducts.com
.
Please not that there are various Power Supply model types and the location of the Fuse may be in either the front or
the back of your Power Supply.
4. After unplugging the Power Supply from the electrical outlet, use a cotton swab to dry all sides of the Fuse and Fuse
Holder (inside and out). Reinsert Fuse and plug in and start Power Supply.
Cable Assemblies (Page 3; Fig. 2)
With the Power Supply unplugged
, check the Power Cable (Page 4; Fig. 4a-d) and the Floating Cable (Page 3; Fig. 2) for
cuts or damage. if you detect damage to either Cable,
please visit Aqua Products’ Customer Service Department online
at
AquaProducts.com/Service
to locate your local Authorized Service Center or to communicate with an Aqua Products
Consumer-Dedicated Technical Service Analyst.
DOES NOT CLEAN ENTIRE POOL (MISSES AREAS) OR DOES NOT CLIMB WALLS
Your cleaner is designed to clean the pool many times over within its recommended cleaning cycle (up to 7 hours) by
moving along the width of the pool (side wall towards side wall), not the length.
Models with Two Position Diagonally Locking Floating Full Length Wheel Tube:
Diagonally locked Floating Handles (See Page 5; Figs. 5a and 5b, Page 6) enable these models to operate by moving down
a side wall, across the floor (pool width) to the opposing wall, climb the opposing wall, move laterally at the waterline and
reverse down the wall. This process is repeated to clean the pool in laps, side wall to side wall, section by section. The
cleaner basically climbs the walls and move laterally every pass with extended lateral movements every 7th climb. (See
Page 11-13, CLEANING PATTERNS).
Models with Cable Float or Cable Float + 3 Directional Remote Control
Models with Handle Float + Split Wheel Tube with Direction Guidance Clutch:
These cleaners operate by moving down 1 side wall, then crossing over 50% of the floor’s width, stop and reverse on an
angle or arc to move back towards the original side wall. Once the cleaner reaches the original wall it will reverse and
repeat this process with varied distances across the width of the pool. It will only climb the original wall every 4 times.
These models do not require constant lateral waterline movement to navigate the pool due to their patented turning
systems. 3 Directional Remote Control models may be guided forward, reverse and in an arc radius turn (in the direction it
is moving) using the handheld wireless Remote Control at any time to clean areas that may have been missed, need extra
attention or for quick spot cleaning (see Page 9; Fig. 9a, 9b). (See also Pages 11-13, CLEANING PATTERNS)
Models with Split Wheel Tube + 4 Directional Remote Control:
These highly mobile models start by searching for a side wall. At that side wall it will tilt to 90º incline and immediately
reverse, cross the pool and climb the opposing side wall up to the waterline, move laterally and then reverse, repeating
