Installation and Service Manual – Under-the-Counter 6 Stage Reverse Osmosis System with UV
Systems and Components
Membranes
,
Filters
,
Chemicals
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Copyright © 2008 Applied Membranes, Inc. All Rights Reserved.
Page 19
Troubleshooting Chart
Symptom
Possible Cause
Remedy
No water in the storage tank
Filter Cartridges have failed.
Replace filter cartridges as indicated in maintenance
section.
Cartridges are out of sequence.
Install cartridges in proper sequence as indicated in
system components.
Cartridges are upside-down.
Install carbon block filter right-side-up as indicated
on the filter.
No pressure in storage tank.
Check pressure with gauge. Refill or reduce
pressure to max 8 psi.
Automatic shut-off valve
malfunctioning.
Check lines to valve for correct hook-up and check
water running into the drain. Replace if necessary.
Kinked lines.
Straighten lines if necessary.
Getting low flow
Incoming water pressure too
low.
Check source of feedwater (city water, well water,
etc.) for pressure. A booster pump may be required.
Change in feedwater
temperature.
The reverse osmosis membrane used in your unit is
rated at 77ºF and 60psi. Water production will
decrease approximately 1.5% for each degree that
your incoming water is below 77ºF. It may be
necessary to change to a higher flow membrane
(and flow restrictor).
Storage tank pressure is too low. Check pressure with gauge and refill to maximum 8
psi.
Filters are clogged.
Replace Filters.
Water leakage at filter bowls
Filter bowls are loose.
Retighten.
Burr on edge of filter bowl.
Remove burr with emery cloth or sand paper.
O-Ring in filter bowls is missing,
damaged, or not sealed properly
Replace or position correctly.
Water backing up to air gap in
faucet (Systems w/ air gap
faucets only)
Line is clogged.
Clean out the line.
Line is too long.
Must be as short and straight as possible.
Drain line is clogged.
Disconnect 3/8” dia. Line and clean out with probe
or by flushing.
Faucet spout is dripping
Handle sticking or worn.
Replace the faucet
Milky colored water
Air in the system
Air in the system is normal after startup of the RO.
Water should lose the milky look within a few days
of normal usage.