POS MV V5 Installation and Operation Guide
Technical
Support and Service
Copyright © Applanix Corporation, 2017
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Returns
In the event that it becomes necessary to return any component of the POS MV system for repair, please
follow the procedure below.
1.
Call your Applanix Customer Support Representative and request a Return Material Authorization
(RMA) number and shipping instructions or obtain an RMA number via our
website
.
2.
Carefully disconnect and remove the part(s) to be returned.
3.
Pack the part(s) to be returned in their original packing containers. Applanix will not be
responsible for damage to parts during shipment, if returned in any container other than the
original shipping cases. New cases are available - please contact your Customer Support
Representative for details.
4.
Address shipping cartons to the address listed on the packing list shipped with the system.
Please DO NOT ship any POS components to Applanix without an RMA number.