Specification English
-- E-13 --
5.2.
Troubleshooting
Write problems
Symptom
Possible Causes
Solutions
Bad connection between
USB cable and your
USB2.0 Combo drive.
y
Ensure that USB cable is not damaged.
No drive recognition
Using other writing software
which not supports your
USB2.0 Combo drive.
y
Use the writing software provided with this
Combo drive. When using other software,
ensure your Combo drive is supported by
contacting the software supplier.
Using other writing software
which not supports your
USB2.0 Combo drive.
y
Use the writing software provided with this
Combo drive. When using other software,
ensure your Combo drive is supported by
contacting the software supplier.
Disc inserted upside down.
y
Reinsert the disc with label side up.
No power.
y
Check if the power cord is securely connected to
the connector.
USB cable isn’t connected
properly
y
Ensure the cable of USB connectors are not
damaged.
Cannot write
Install more than one CD
writing software
simultaneously.
y
Remove other writing software. Just keep one
set of software on your hard disk.
Wrote with another writing
software
y
If different writing software is used comparing to
the previous writing, errors may occur. Use
always the same writing software.
Cannot add writing on
CD-RW
Short of CD-RW capacity
y
Capacity of CD-R/RW media is limited to 650MB
(74 min-type) including lead-in, lead-out and
TOC data. Use a new CD-R/RW media if the
capacity is insufficient for the additional data.
CD-R/RW media not
compatible with the highest
speed.
y
Use the highest speed compatible discs or writ
with lower speed.
Defective CD-R/RW media.
y
CD-R/RW media may be dirty, scratched or
damaged. Rewrite on another CD-R/RW media.
Using other writing software
not bundled with your
CD-R/RW .
y
Use the writing software provided with this
Combo drive. When using other software,
ensure your Combo drive is supported by
contacting the software supplier.
Source Drive not support
highest speed on the fly.
y
Copy all files to hard disk, and then write from
hard disk to CD-R. Otherwise, please slow down
writing speed.
Source Disc is bad-quality
y
Make image files then burn image file onto the
CD-R/RW disc.
Cannot write at highest
speed
DMA function disable
y
Ensure to enable DMA function on both source
and target drives.
