WHY READ THIS USER GUIDE?
This User Guide gives you information on how to use ANZ FastPay.
It shows you how to make simple everyday transactions and how to
process refunds, introduces you to your card reader, and gives you
other key information.
WHERE ELSE TO FIND HELP AND INFORMATION?
If you have any questions that aren’t addressed in this User Guide:
1
Head to anz.co.nz/fastpay where you’ll find:
• A video that gives you a demo of ANZ FastPay
• Frequently asked questions
• The Merchant Operating Guide, which is a comprehensive
guide about how to use the app
• The ANZ FastPay Terms and Conditions and the ANZ FastPay
app Terms and Conditions
• A list of the smartphones and tablets that are compatible
with ANZ FastPay.
2
On your smartphone:
• Now that you have the app on your smartphone, you should
spend a couple of minutes getting to know your way around it.
The app tour will show you the key screens you’ll need to know.
3
Ask our ANZ FastPay team
, who you’re able to call on
0800 249 435 (between 8:30am and 5:00pm) or email at
[email protected]
ANZ FA STPAY US ER G U I D E
PAG E 2
PAG E 3
ANZ FA STPAY US ER G U I D E
5 THINGS YOU NEED TO DO TO GET SET UP
WITH ANZ FASTPAY
1
Charge your card reader so that it’s fully charged
2
Open the ANZ FastPay app
3
Connect your card reader to your compatible smartphone
or tablet*
4
Enter the activation code you’ve received by text
5
Create a 4 digit Personal Identification (PIN) number.
Then you’re ready to go!
These steps are detailed with more helpful information in
subsequent pages in this User Guide.
* To find out if your smartphone or tablet is compatible with ANZ FastPay refer to
page 18 of this User Guide or visit anz.co.nz/fastpay
WHAT’S IN YOUR ANZ FASTPAY BOX?
1
This User Guide
2
Your ANZ FastPay card reader
3
A USB charger to charge your card reader with
4
An extension cord that you can use to connect your card reader
to your smartphone or tablet (optional)
5
A sticky grip you can use to hold your card reader
in place (optional).
