Anran POE Security Camera System Faq Download Page 9 | Manualshive

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Summary of Contents for POE Security Camera System

Page 1: ...FAQ POE Security Camera System...

Page 2: ...n 2 HDD Issue 3 System remote access Issue 4 Camera Picture Issue 5 NVR System Issue 6 APP Issue 7 Motion Detection Alarm Issue Web www anran cctv com Email support anran cctv com Facebook https www f...

Page 3: ...is the working temperature of camera A Camera operating temperature is between 20 and 60 Q4 Does the system support Audio A This system doesn t support Audio Function you can view the video online but...

Page 4: ...ht corner of the monitor The tech support will generate a super password to help you unlock the system Q10 Does the camera need batteries or power supply A The cameras need to be plugged in with Ether...

Page 5: ...you can contact our tech support to have a further checking via support anran cctv com Q2 When HDD is full do I need to delete recordings A No need It s loop recording that means it will auto overwrit...

Page 6: ...d hard drive by yourself please format it according to the user manual Every new hard drive should be formatted before using 4 If tried all step don t work please test the hard drive with your PC and...

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Page 8: ...o get the further help from tech support Q2 What should I do if the system cannot be automatically Connected after a sudden power failure 1 Right click the mouse navigate to Main Menu Network select D...

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Page 10: ...ution not support mode The default NVR resolution is 1280x1024 please ensure TV resolution is 1280x1024 or bigger also the video mode is correct 1 Do you have other VGA or HDMI cable please use other...

Page 11: ...ws camera out of resolution camera IP conflic or one camera is no picture etc a If there is a camera without a picture 1 Checking the network cable use another working network cable for this camera an...

Page 12: ...tch select 1080P mode and finally click OK if the camera out of resolution Q3 All the cameras are suddenly disconnected and no picture What should I do 1 Restart the camera system 2 Please Go to Add c...

Page 13: ...e than 1 2 hour turn the humid into a dry air Then reinstall the cover Then It will become normal It is ease to remove the cover If you already have installed the camera you only need loosen camera sc...

Page 14: ...the hard drive to your PC to format and install it back to NVR or change a new hard drive directly 6 APP Issue Make sure your camera system have connect to the router with a net cable and please righ...

Page 15: ...id 1iLVPO1WDREYkk 6m2SAEP_OhzU3gzVwJ How to setup Email alarm Make sure your camera system have connect to the router with a net cable and please right click the mouse than go to the Main Menu Networ...

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