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Concepts
11
RMS NetLinx Programmer’s Guide
Status Types
RMS supports the following status types for device monitoring: "Help Request",
"Maintenance Request", "Room Communication Error", "Control System Error",
"Network Error", "Security", and "Equipment Usage."
While there are no firm rules for what these status types mean and how they are
used, AMX provides the following description of each status type and
recommends that your usage is consistent with these descriptions.
Status Types
Help Request
A user generated help request such as a help button on the
touch panel.
Maintenance Request
A user or monitored equipment generated maintenance
request. Maintenance issues would include items that
require a technician to visit the room.
Room Communication Error A loss of communication between the room and the
RMS server.
Control System Error
Any error that represents a control system error, such as an
offline device or loss of communication with a device.
Network Error
Any network related error. These would most commonly be
associated with loss of communication with devices that
communicate via IP.
Security
Any security related issue. It might be appropriate to
classify issues that might normally be classified as Control
System or Network errors as Security issues instead. This
might include a touch panel going offline or loss of
communication with a projector depending on the physical
security of these devices.
Equipment Usage
Any issue that does not require repair or maintenance and
that is mainly used for status.
Summary of Contents for RMS 3.0
Page 1: ...Software NetLinx Programmer s Guide RMS Resource Management Suite 3 0 ...
Page 4: ......
Page 10: ...Overview 2 RMS NetLinx Programmer s Guide ...
Page 12: ...System Requirements 4 RMS NetLinx Programmer s Guide ...
Page 22: ...Concepts 14 RMS NetLinx Programmer s Guide ...
Page 62: ...Custom Device Monitoring Programming 54 RMS NetLinx Programmer s Guide ...