Appendix C: Troubleshooting
95
RE-DM4 and RE-DM6 RADIA Eclipse Dimmer Modules
Hardware Issues
The following items address hardware related technical support issues.
Troubleshooting hardware
The following table shows the different areas that should be checked if a hardware problem arises.
You should make sure that each AXLink device number is a unique number. Duplicate AXLink
device numbers will cause problems. The same holds true for SEND_STRING pack numbers, so
do not duplicate pack numbers as well.
Hardware Checklist
To check this
Type this, then press
Enter
.
Verify Status of AXLink DIP switch
Default is 6 & 7 on, all others off, which makes the Radia device 96
Verify Status of Low Voltage Cables • Wiggle check
• Correct position?
• Good strong connection?
• Verify with wiring diagram or manual.
Verify Status of Loads
• Have loads been checked for shorts?
• Have loads been verified to work (Bypass module)?
• Check for transformers.
• Electronic or magnetic?
• Transformer rating (overload)?
Verify Status of Wires
• Correct voltage?
• Correct phase?
• One Neutral per controlled Zone?
• Check for common neutrals.
• Wires connected to correct terminal?
• Are all multi-phase line terminals connected?
You can verify Radia Eclipse can turn the loads on/off by turning off all Axlink
switches. This will set all circuits to 100%.
Summary of Contents for Radia RE-DM6
Page 16: ...Radia Eclipse RE DM6 Dimmer Module 10 RE DM4 and RE DM6 RADIA Eclipse Dimmer Modules ...
Page 20: ...AMX Lighting Systems 14 RE DM4 and RE DM6 RADIA Eclipse Dimmer Modules ...
Page 48: ...AMX Lighting Programming 42 RE DM4 and RE DM6 RADIA Eclipse Dimmer Modules ...
Page 102: ...Appendix C Troubleshooting 96 RE DM4 and RE DM6 RADIA Eclipse Dimmer Modules ...
Page 103: ...Appendix C Troubleshooting 97 RE DM4 and RE DM6 RADIA Eclipse Dimmer Modules ...