Warranty and Service Policies
AQUATRAN 3/38 Operator’s Manual
C-2
Revision G
MOCON, Inc.
Part Number 032-846
Revision G
7500 Mendelssohn Avenue North
Minneapolis, MN 55428 USA
Telephone 763-493-6370
WARRANTY POLICY
STATEMENT OF LIMITED WARRANTY
MOCON, Inc. warrants that any part of any MOCON instrument or accessory ( “ I n s t r u m e n t ” ) which
proves to be defective in material or workmanship during the warranty period will be repaired by MOCON
"certified" service personnel only, or at MOCON's option replaced, free of charge: FCA designated
MOCON location.
Please consult the MOCON technical services department to determine which warranty statement applies
to your instrument. This warranty applies to the original purchaser only, and is subject to the following
terms and conditions:
1.
Units or systems with MOCON offered field training, either purchased as an option or included in the purchase
price.
•
If field training is performed by MOCON personnel or “certified” representatives the warranty period
is:
o
One year from date of shipment from MOCON’s factory for the Instrument.
o
Coulox® and IR Sensors in the following Instruments have an extended warranty as defined
below:
AQUATRAN 2/22, 2/28, 2/40, 2/48,
PERMATRAN-W 3/34
PERMATRAN-C 4/30
AQUATRAN 3/38, 3/40 (together, the ‘Extended Warranty Instruments”)
The extended warranty is defined as a Four-Year Pro Rata Warranty for the Coulox® and
IR Sensors (the “Sensor(s)”) installed by the factory in the Extended Warrant
Instruments. If a Sensor is determined to be defective during the applicable warranty
period, the sole and exclusive remedy shall be a discount, based on the table below,
towards the purchase of a replacement Sensor or replacement of a Sensor at MOCON
designated facility, FCA.
Time after Shipment
Sensor Replacement Cost Discount
Less than one year
100% off replacement cost at time of
replacement
Greater than 1 year but less than 2 years
75% off replacement cost at time of
replacement
Greater than 2 years but less than 3 years 50 % off replacement cost at time of
replacement
Greater than 3 years but less than 4 years 25% off replacement cost at time of
replacement
Greater than 4 years
No Discount
•
If field training is not purchased, the warranty period is Ninety days from date of shipment from
MOCON’s factory.
2.
Units or systems without MOCON offered field training.
•
One year from date of shipment from MOCON’s factory.
