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TROUBLESHOOTING

ADVANCED MICRO CONTROLS INC.

14

Motor Problems

As noted above, sometimes a problem that appears to be with the motor is actually a problem 
with the indexer.  The SD17040C has a Self-Test feature that allows you to verify motor opera-
tion without an indexer.  With power applied to the driver, toggle the SB4-1 switch.  The motor 
will begin to rotate clockwise at 60 RPM.  You must remove power to the driver to end the self 
test.  

Please remember to return SB4-1 to its original position before cycling power to the driver.

Symptom

Solution

The motor has no holding torque.

1) If the Step/Fault LED is red, then a problem exists with the driver or 

motor.  Refer to Power Connector and Indicator LED’s on page 10 for 
information.

2) If the motor rotates when commanded but has no holding torque, 

then your Idle Current Reduction switch is set to the To 0% setting.  
This setting removes motor current when the driver is idle for more 
than one second.  Other idle current reduction settings are available. 
See Switch Settings on page 6 for more information.

3) The SD17040C ships with the motor current set to its minimum value 

of 1.0 amp.  It’s possible that it was not set for your application.  See 
Switch Settings starting on page 6 for the proper switch settings.

The SD17040C blinks its 

STEP/

FAULT

 LED green when pulses are 

applied to the driver, but the motor 
only emits a high pitch noise.  It 
does not rotate.  

1) The acceleration or starting speed values may have been set too 

high when the indexer was programmed.  The motor may start to 
accelerate and stall as the acceleration increases.

2) The Step Resolution may be set to a values lower than you are 

expecting.  For example, if the Step Resolution is set to 200 instead 
of 400, the acceleration value is effectively doubled.

The motor only runs in one direc-
tion.

This problem is usually caused by the directional pulse inputs.  If your 
indexer is sending pulses in the CW/CCW format and the driver is config-
ured for the Step & Direction format, the motor will rotate counter-clock-
wise when the driver receives CW pulses, and it will not rotate at all when 
the driver receives CCW pulses.  If the indexer is sending pulses in the 
Step & Direction format and the driver is configured for the CW/CCW for-
mat, the motor will only rotate clockwise, even when the indexer is com-
manding a counter-clockwise move. 

The motor runs backwards. (CW 
instead of CCW and/or CCW 
instead of CW)

1) One of the motor phases may be reversed.  The “quick fix” is to 

reverse the connections on the ±B windings.

2) There may be a problem with the directional inputs.  Either they are 

wired incorrectly or the format is wrong.  Check wiring and see the 
previous problem for more information on problems with format.

As its running speed increases, the 
motor begins to run rough, and 
eventually stops while pulses are 
being applied.

1) If you are using single ended outputs for your pulse and direction sig-

nals, you may have a problem with the outputs not switching fast 
enough.  See the note on the R

LD

 Resistor in the Connecting Your 

Indexer section on page 7.

2) You may have a problem with resonance in the system.  Run the sys-

tem with the Anti-Resonance feature enabled and disabled to see 
which give you better performance.  The Anti-Resonance feature is 
set with SB1-5.  See page 6 for more information. 

The motor runs erratically.

1) The motor is not correctly coupled to the load.

2) The deceleration rate is set to high and the inertia of the load is carry-

ing the motor past the point where it is supposed to stop.

3) You are performing a slow move, (under 1 revolution/second) while 

the Step Resolution is set to 200 or 400 steps/turn.  To correct this 
problem, try increasing the indexer’s starting speed parameter.  Do 
not increase the starting speed beyond your slowest running speed.

4) The motor current is set too low and the motor is unable to  move the 

load.

5) The motor is not correctly wired.  Eight lead motors can be wired in 

series or parallel.  Series connection gives you more torque at lower 
speeds and parallel connection gives you more torque at higher 
speeds.

Summary of Contents for SD17040C

Page 1: ...s e r M anual Manual 940 0S110 Table of Contents General Information 2 Introducing the SD17040C 3 Specifications 4 Mounting the SD17040C 5 Switch Settings 6 Connecting Your Controller 7 Connecting You...

Page 2: ...at its option repair or replace free of charge any equipment covered by this warranty which is returned shipping charges prepaid within eighteen months from date of invoice and which upon examination...

Page 3: ...uitry Back EMF Protection Circuity Programmable Step Resolution from 200 to 50 800 steps per turn Programmable Idle Current Reduction Programmable Current Loop Gain Programmable Pulse Train Input Step...

Page 4: ...Motor Current Switch selectable from 1 0 to 4 0ARMS in 0 1 Amp steps Idle Current Reduction Switch selectable to Not reduced To 69 To 50 or To 0 Motor current is reduced to selected level if a step p...

Page 5: ...so take steps to ensure that the two are electrically bonded together If necessary remove paint for the bolt mounting surfaces of the panel to ensure adequate electrical bonding Airflow and Wiring Spa...

Page 6: ...0 0 0 0 0 1 0 0 0 0 0 0 1 0 0 0 0 1 1 0 0 0 0 0 0 1 0 0 0 1 0 1 0 0 0 0 1 1 0 0 0 1 1 1 0 0 0 0 0 0 1 0 0 1 0 0 1 0 0 0 1 0 1 0 0 1 1 0 1 0 0 0 0 1 1 0 0 1 0 1 1 0 0 0 1 1 1 0 0 1 1 1 1 0 0 0 0 0 0 0...

Page 7: ...lses The active state of the Disable Input is set by switch SB1 4 RLD An additional load resistor may be required on some PLC outputs to improve switching time A symptom of this problem is that the mo...

Page 8: ...e and is not ready to accept pulses Both ends of the output are uncommitted so it can be wired as a sourcing or sinking output The figure shows a typical connection as a sourcing output RLIMIT A resis...

Page 9: ...TAP B B EARTH GND A CTAP INTERLOCK A A 8 LEAD MOTOR Eight Lead Series Connected Motor Case INTERLOCK B CTAP B B EARTH GND A CTAP INTERLOCK A A 8 LEAD MOTOR Eight Lead Parallel Connected Motor Case INT...

Page 10: ...r itself B Phase Ground Short One of the motor s windings is shorted to earth ground The EARTH GND terminal of the Motor Connector is used as the reference point The fault can be in the motor cable or...

Page 11: ...for your system Turn off all of the switches in switch bank 2 and then verify that the motor current is set correctly and the motor is attached to the driver Cycle power to the driver The STEP FAULT...

Page 12: ...ne turn While the turn is in progress the STEP LED should blink Verify that the motor rotated in the correct direction for one complete turn If you are using an optical encoder or other position feedb...

Page 13: ...be active The active state power applied or power removed is set by DIP switch SB1 4 This switch may be set incorrectly 2 The Idle Current Reduction may be set to its To 0 setting With this setting cu...

Page 14: ...he driver is config ured for the Step Direction format the motor will rotate counter clock wise when the driver receives CW pulses and it will not rotate at all when the driver receives CCW pulses If...

Page 15: ......

Page 16: ...VANCED CONTROL PRODUCTS ADVANCED MICRO CONTROLS INC ADVANCED MICRO CONTROLS INC ADVANCED MICRO CONTROLS INC ADVANCED MICRO CONTROLS INC 20 GEAR DRIVE TERRYVILLE CT 06786 T 860 585 1254 F 860 584 1973...

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