Amano OPUS-4000 Series Operation Manual Download Page 2

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Page

OPUS-4000 Series

Operations

Manual

Date:

Monday, June 29, 2015

Notice of Rights:

reproduced whole or in part without written permission from:

Amano McGann, Inc.

2699 Patton Road

Roseville, Minnesota 55113

Notice of Liability:

Amano makes no representations or warranties with respect to the accuracy or completeness of the contents of this work and specifically

disclaim all warranties, including without limitation, warranties of fitness for a particular purpose. Amano reserves the right to make

equipment changes and improvements that may not be reflected in this document. Portions of this document may have been updated to

include the latest hardware or firmware version, if applicable.
We recommend that this document be read in its entirety before any attempt is made to operate the equipment.

Trademark Notice:

Amano is a registered trademark of Amano Inc. All other trademarks are the property of their respective owners.

Contact Information:

Every effort has been made to ensure the accuracy of this document. If you have comments, question, or ideas regarding this document

please send them to Amano via e-mail to:

[email protected]

or, via postal mail to:

Amano McGann, Inc.

Technical Writer

2699 Patton Road

Roseville, Minnesota 55113

For more information about Amano’s complete line of products, visit our web site at:

www.amanomcgann.com

Date

Monday, June 29, 2015

Product

OPUS

Build/Revision

1.20R3

Model

OPUS-4000 Series Exit Terminal

Document Type

Operations Manual

Version

Company Name - Long

Amano McGann, Inc.

Company Name - Short

Amano McGann

Street

2699 Patton Road

City/State/Postal Code

Roseville, Minnesota 55113

Telephone

(612) 331-2020

Fax

(612) 331-5187

[email protected]

Website

www.amanomcgann.com

File Name

4000_Operations_06122015

Summary of Contents for OPUS-4000 Series

Page 2: ...document be read in its entirety before any attempt is made to operate the equipment Trademark Notice Amano is a registered trademark of Amano Inc All other trademarks are the property of their respective owners Contact Information Every effort has been made to ensure the accuracy of this document If you have comments question or ideas regarding this document please send them to Amano via e mail t...

Page 3: ...s 11 2 1 1 Entry Ticket 11 2 1 2 Cancellation Ticket 12 2 1 3 QR Barcode with FlexScan Barcode Imager Option 12 2 2 Receipt 12 2 3 Ticket Processing 13 2 4 Lost Ticket Processing 15 2 5 Proximity Access with Proximity Reader Option 16 Payment Options 18 3 1 Credit Card Transaction OPUS 4700 4800 Only 18 3 2 QR Barcode with FlexScan Option Installed 19 3 3 eParcVal Online Validated Tickets 20 3 4 D...

Page 4: ...figuring the Gate Vend Operation 27 5 2 5 Clearing Management Passwords 28 5 2 6 Navigate to Staff Operation 28 5 2 7 Navigate to Management Operation 28 Staff Operation Menu 28 6 1 Page One 28 6 1 1 Raising and Lowering Voice Announcement Volume 28 Management 29 Operation Menu 29 7 1 Page One 29 7 1 1 Changing the Exit Mode 29 7 1 2 Adjusting the Grace and Comp Times 30 7 1 3 Adding Store Validat...

Page 5: ...ets Other payment options include credit card out and proximity access Mobile and barcode passes can be processed through the optional FlexScan QR400 barcode imager The OPUS 4000 Operations Manual is intended to provide assistance on Exit Terminal operational processes These processes range from basic Exit Terminal operation to advanced Terminal management Some functions mentioned in this manual m...

Page 6: ...steel construction weather gasketing lockable door Height 51 6 131 1 cm Width 14 0 35 6 cm Depth 19 18 48 7 cm Weight 140lbs 63 5 kg Ticket Throat 41 104 cm Finish Standard Textured powder coat finish OPUS RAL 7022 color options available Thermal Ticket Printer High density 300 DPI dots per inch thermal print head Prints date and time 24 hour format ticket number machine number and rate Stores ima...

Page 7: ...ptions Magstripe and proximity access card models optional TCP IP security camera optional Chip and Pin optional Intercom Aiphone LEF series intercom standard additional options available Standard voice announcement Specifications are approximate and are subject to change without notice 1 4 External Diagram ...

Page 10: ...te can be vended Cancel a transaction by pressing the Lost Ticket Cancel button on the Terminal Fig 1 7A Press Cancel to cancel a transaction The ticket is returned to the patron after pressing Cancel 1 7 2 Printing a Receipt A receipt may be printed from the receipt printer once the transaction has been processed The receipt is printed from the receipt printer FlexScan pocket Press the Confirm Re...

Page 11: ...ticket and calculate the fee Payments are accepted in the form of barcode validations with the FlexScan option and credit cards OPUS 4700 4800 only After a transaction has been completed the Exit Terminal will vault the ticket in a box while vending the gate for the customer to exit 2 1 1 Entry Ticket An entry ticket is the ticket the parker receives from the OPUS 2000 Series Entry Terminal upon e...

Page 12: ... Terminal The first method is to use the QR code as a pass using the eFlexPass software eFlexPass is responsible for generating QR passes that a parker may use to enter and exit the facility for a number of uses and or a period of time The second method is to use the QR code as a validation coupon using the eFlexPrint software eFlexPrint is responsible for generating QR barcodes that a patron may ...

Page 13: ... the facility Parking Fee Rate letter and parking fee before surcharge tax Store Discount Validation number and discount applied Total Total parking fee after surcharge tax All payment information is printed below the Parking Fee line 2 3 Ticket Processing This procedure describes the standard entry ticket processing Prior to arming the Exit Terminal will display the following Idle screen Fig 2 3A...

Page 14: ...nate indicating an entry ticket can be inserted into the ticket acceptor The shutter will open and the voice prompt will play the message Please insert your parking ticket 3 Insert the parking ticket with the code facing upwards and the notch on the left side of the ticket as displayed on the screen The fee due will appear and the payment options will display Fig 2 3C Insert the payment ...

Page 15: ...d into the ticket bin inside the Terminal 7 The Terminal vends the gate Note Press the Receipt button at any point in the transaction to print a receipt after the payment is received or after the transaction is cancelled 8 When the C loop senses a vehicle the Exit Terminal will return to the idle screen The ticket shutter is closed 2 4 Lost Ticket Processing This procedure describes the lost ticke...

Page 16: ...ed fee is a fee negotiated by the patron and facility employee using the Terminal intercom to negotiate the fee 3 The voice prompt will play the message The fee is xxx dollars Please pay the parking ticket by credit card OPUS 4700 store validation coupon or FlexScan validation coupon if option installed 4 Insert the payment 5 After the payment has been received the Terminal will vend the gate 6 Wh...

Page 17: ... vehicle the unit will arm and the transaction screen is displayed 2 Hold the proximity card close to the Present Card text Fig 2 5A 3 The proximity reader will beep to confirm the card read 4 The Terminal vends the gate 5 When the C loop has sensed a vehicle the Terminal returns to the Idle screen The ticket acceptor shutter is closed ...

Page 18: ...credit card OPUS 4700 store validation coupon or FlexScan validation coupon if option installed 2 Insert the credit card into the credit card reader 3 Pull the credit card out of the credit card reader The card will be read 4 When the fee has been satisfied the transaction screen will disappear and the payment completion screen will display 5 If receipt is set to Automatic the receipt will be prin...

Page 19: ...iod of time This procedure describes using a QR barcode at the Terminal 1 When the A loop has sensed a vehicle the Terminal will arm and the transaction screen will display notifying the patron to insert the entry ticket 2 If the patron has an eFlexPass Scan the pass using the FlexScan pocket If the patron has a barcode validation coupon eFlexPrint Insert the entry ticket and the fee is generated ...

Page 20: ... the gate is vended 7 The gate is lowered once the C loop has sensed the vehicle 3 4 Discount Types There are five methods used to discount parking fees at the OPUS 4700 4800 Exit Terminal and one method to add a fixed fee to the calculated fee Note If multiple discounts are applied to the same transaction the percentage discount will apply to the total gross fee 3 4 1 Full Amount This type of dis...

Page 21: ... 4 5 Surcharge This type of discount adds a fixed fee to the calculated parking fee 3 4 6 Rate to Change This type of discount changes to an alternate rate for rate calculation 3 5 Discount Methods There are two types of discounts that are processed by the OPUS 4700 4800 Exit Terminal eParcVal validated tickets eFlexPrint QR barcodes 3 5 1 Validated Tickets with eParcVal Software eParcVal validate...

Page 22: ...er or sent to the customer via email Emailed barcodes can be read directly off of a phone if necessary After a barcode validation is created the customer approaches the Exit Terminal and inserts their entry ticket The fee is displayed to the customer and the customer is given the opportunity to scan a validation coupon The customer scans the validation in the FlexScan receipt printer pocket and th...

Page 23: ...nt Terminal Door 1 Open the Terminal side door There are two latches holding the front Terminal door in place The top latch is located approximately six inches below the top of the bezel on the right side of the Terminal facing the Terminal The bottom latch is located approximately one foot below the top latch Fig 4 2A Push the lock inwards left and pull the hook backwards right 2 Push the latch h...

Page 24: ...tarts Failure to wait for the suggested time can cause Terminal malfunction Note If a power failure occurs during the middle of a transaction the Terminal will keep all tickets coupons and or credit cards inserted into the unit 4 4 Accessing the Management Menus After powering the unit the Idle screen will be displayed To enter the Management Mode press the Chan Up button on the Terminal remote Th...

Page 25: ... Navigation Key Exit Terminal M Documentation Mute Exit Terminal Documentation Vol Up Exit Terminal V Documentation Chan Down Exit Terminal Documentation Vol Down Exit Terminal P Documentation Power Exit Terminal PCH Documentation Prev Exit Terminal 0 9 Documentation Numpad Exit Terminal Documentation Chan Up ...

Page 26: ... on the remote The Initial Operation menu is displayed Fig 5 1A Initial Operation Menu The first page of the Initial Operation menu displays the status and settings of the device The top most sections display the date time and application version information The middle section of the menu displays statuses for device hardware software The bottom most section displays the gate and loop statuses ...

Page 27: ...ayed in the Errors Warnings window Scroll through the errors by pressing Vol Down for previous errors or Vol Up for the next errors 5 2 3 Reading Encoded Ticket Data The OPUS 4000 Series has the ability to read and display data printed on OPUS 2000 Series entry tickets Press 3 on the remote to enter the Ticket Data Check menu The ticket shutter will open once the Ticket Data Check menu has loaded ...

Page 28: ...stment Adjust the voice announcement volume The Staff Operation menu contains configurable items fit for parking facility staff members To navigate to the Staff Operation menu verify the Exit Terminal is in an idle state and press Chan Up on the remote Press Vol Up to continue to page two Press 8 to enter the Staff Operation menu Enter the Staff Operation password 6 1 1 Raising and Lowering Voice ...

Page 29: ...ice announcement volume level is automatically adjusted The Management Operation menu contains configurable items for managing OPUS 4000 Series operations To navigate to the Management Operation menu verify the Exit Terminal is in an idle state and press Chan Up on the remote Press Vol Up to continue to page two of the Initial menu Press 0 to enter the Mgmt Operation menu Enter the management pass...

Page 30: ... the parker stayed for a total of 58m Press 2 to enter the Timers Setting menu Press the number on the remote designated by the number beside the type of timer desired to edit and enter the desired amount of time for the grace comp lag timer Once the desired number is entered press Chan Down Scroll through the other rates using the Vol Up and Vol Down buttons on the remote Press Power once all inf...

Page 31: ...s automatically selected Enter the date and press Chan Down to save the change Press Power once all desired information is entered If the special day falls on a Sunday and the special day is observed on a Monday press the designated number beside the special day to Not slide if it is Sunday Special Period Press 2 to enter the Special Period menu Three periods are available to edit Select the desir...

Page 32: ...nges to an X for the selected day Fig 7 1C Wednesday and Thursday are closed Closed days can be applied to special days and special periods Press Power to save the changes and return to the Management Operation menu 7 1 6 In Operation Time The in operation time determines the time period the Exit Terminal can be used Press 8 to enter the In Operation Time menu Press 1 to activate the Start End Tim...

Page 33: ...klight Setting menu Press 1 to activate the Backlight ON OFF Time Setting The current status of the setting is shown near the top of the display Fig 7 1E Edit the Start Time by pressing 2 on the remote and entering the desired ON time in a 24 hour format Once the desired Start Time is set press Chan Down to accept the change Edit the End Time by pressing 3 and entering the desired OFF time in a 24...

Page 34: ...tion menu 7 2 1 Exit Warning The exit warning alarm can be configured to sound if the patron has not left the arming loop for a period of time Press 1 to enter the Exit Warning menu Enter the desired value using the remote numb pad Once the desired value is set press Chan Down to confirm the change and Power to return to the Management Operation menu 7 2 2 Managing Staff Passwords A staff member c...

Page 35: ...r roller into the receipt paper spool 5 Insert both roller and paper into the receipt drawer behind the receipt printer 6 Place the roller ends in the diagonal rails 7 Once the receipt roll is in place feed the end of the receipt paper beneath the receipt tension bar and into the back of the receipt printer The receipt printer automatically grabs the paper after the proper sensor is triggered Fig ...

Page 36: ...ft side of the REPM facing the front of the Terminal to roll the ticket forward Fig 8 2A Roll the gear towards the front of the Terminal 2 Pull the ticket out of the throat once visible 3 If the ticket cannot exit the throat roll the ticket so it is between the throat and REPM imager and pull the ticket through the top of the REPM Fig 8 2B Pull the ticket out ...

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