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45

Symptom

LED 

Status

Fault Description

Corrective Actions

Normal operation



Normal operation

None

Locate and correct gas interruption

Check front cover pressure switch 

operation and verify proper drainage 

(hose, wiring, contact operation), 

correct if necessary
Replace or realign igniter

Check flame sense signal, clean 

sensor if coated or oxidized

Check flue piping for blockage, 

proper length, elbows, and 

termination
Verify proper induced draft blower 

performance

Low stage pressure switch 

circuit is closed at start of 

heating cycle

Low stage pressure switch 

contacts sticking
Short in pressure switch circuit 

wiring

Low stage pressure switch 

circuit is not closed 
Pressure switch hose blocked 

pinched, or connected 

Inspect flue and/or inlet air piping for 

blockage, proper length, elbows, 

and termination
Check drain system, correct as 

necessary

Check induced draft blower 

performance, correct as necessary

Incorrect pressure switch set 

point or malfunctioning switch 

contacts

Check pressure switch operation, 

replace as needed

Loose or improperly connected 

wiring

Tighten or correct wiring connection

Primary limit circuit is open

Check filters and ductwork for 

blockage Clean filters or remove 

obstruction

Insufficient conditioned air over 

the heat exchanger

Check circulator blower speed and 

performance

Blocked filters, restrictive 

ductwork, improper circulator 

blower speed, or failed 

circulator blower motor

Correct speed or replace blower 

motor if necessary

Loose or improperly connected 

wiring in high limit circuit

Tighten or correct wiring connection

Flame sensed with no call for 

heat

Correct short at flame sensor or in 

flame sensor wiring

Short to ground in flame sense 

circuit

Lingering burner flame Slow 

closing gas valve
Open fuse

Replace fuse

Short in low voltage wiring

Locate and correct short in low 

voltage wiring

Flame sense micro amp signal 

is minimal
Flame sensor is 

coated/oxidized
Flame sensor incorrectly 

positioned in burner fame

Check inlet air piping for blockage, 

proper length, elbows, and 

termination
Compare current gas pressure to 

rating plate and adjust as needed

Problem with igniter circuit

Check and correct wiring from 

integrated control module to igniter

Improperly connected or 

shorted igniter

Poor unit ground
Igniter relay fault on integrated 

control module

Check igniter output from control, 

replace if necessary

Furnace fails to 

operate



Furnace lockout due to an 

excessive number of ignition 

“retries” (3 total)

Failure to establish flame

Loss of flame after 

establishment

Furnace fails to 

operate



Replace low stage pressure switch 

Repair short in wiring

Normal furnace 

operation



Clean flame sensor if coated or 

oxidized Inspect for proper flame 

sensor alignment

Lazy burner flame due to 

improper gas pressure or 

combustion air

Induced draft 

blower  runs 

continuously with 

no furnace 

operation



Inspect pressure switch hose, 

repair/replace if necessary

Blocked flue and/or inlet air 

pipe, blocked drain system or 

weak induced draft blower

Circulator blower 

runs continuously

No furnace 

operation



Induced draft 

blower and 

circulator blower 

runs continuously

No furnace 

operation



Check for lingering or lazy flame 

Verify proper operation of gas valve

No furnace 

operation



Furnace fails to 

operate



Diagnose and replace shorted 

igniter as needed Verify and correct 

unit ground wiring if needed

Symptom

LED 

Status

Fault Description

Corrective Actions

Normal operation



Normal operation

None

High stage pressure switch 

circuit is closed at start of 

heating cycle.
High stage pressure switch 

contacts sticking
Shorts in pressure switch 

circuit wiring

Repair short in wiring

Furnace fails to 

operate on high 

stage; furnace 

operates normally 

on low stage

Inspect pressure switch hose, 

repair/replace if necessary

Inspect flue and/or inlet air piping for 

blockage, proper length, elbows, 

and termination
Check drain system, correct as 

necessary

Check induced draft blower 

performance, correct as necessary

Tighten or correct wiring connection

Polarity of 115 volt AC is 

reversed

Correct polarity, check and correct 

wiring if necessary

Poor unit ground

Verify proper ground, correct if 

necessary

Gas valve is not energized 

when it should be

Check wiring in gas valve circuit

External Gas Valve Error

Replace integrated control board

Gas valve is energized when it 

should not be

Check wiring in gas valve circuit

Internal gas valve error

Replace integrated control board

Furnace fails to 

operate.                                                                               

No 115 power to furnace or no 

24 volt power to integrated 

control module.                                                               

Restore high voltage power to 

furnace and integrated control 

module.                                                        

Blown fuse or tripped circuit 

breaker

Correct condition which caused 

fuse to open, replace fuse

 Integrated control module is 

non- functional

 Replace non-functional integrated 

control module.

Furnace fails to 

operate



Grounding fault

Poor neutral connection

Verify neutral wire connection to 

furnace & continuity to ground 

source

Furnace fails to 

operate



Open roll out switch

Check for correct gas pressure 

Check for correct  burner alignment

Check for and correct burner 

restriction

Furnace fails to 

operate



Ignitor Open

Check for Ignitor wiring.

Replace Damaged Ignitor

Furnace fails to 

operate



Inducer relay Error

Replace integrated control board

Twinning feature 

not working 



TWIN Error

Check for wiring connections.

Replace integrated control board

Furnace fails to 

operate



Internal Faults or IRQ Loss in 

Control Board

Replace integrated control board

Furnace fails to 

operate on high 

stage; furnace 

operates normally 

on low stage

Induced draft 

blower operating



Diagnose and replace high stage 

pressure switch if needed

High stage pressure switch 

circuit is not closed

Induced draft 

blower operating

Furnace fails to 

operate



Furnace fails to 

operate



Furnace fails to 

operate





 Integrated control 

module LED 

display provides 

no signal



Troubleshooting Chart

Summary of Contents for C9C96 Series

Page 1: ...NOTE Please contact your distributor or our website for the applicable Specification Sheet referred to in this manual Thesefurnacescomplywithrequirements embodied in the American National Standard Na...

Page 2: ...pane Gas High Altitude Installations 11 Condensate Drain Lines Drain Trap 18 Electrical Connections 23 Gas Supply and Piping 26 Circulating Air Filters 29 Startup Procedure Adjustment 31 Airflow Table...

Page 3: ...manual Always install a furnace to operate within the furnace s intended temperature rise range with a duct system which has external static pressure within the allowable range as specified on the fu...

Page 4: ...and for a thorough investigation of each claim The distributor or manufacturer will not accept claims from dealers for transportation damage SHOULD OVERHEATING OCCUR OR THE GAS SUPPLY FAIL TO SHUT OF...

Page 5: ...os cuartos de servicio B10259 216 El mon xido de carbono puede causar enfermedades severas como da o cerebral permanente muerte Las emisiones de mon xido de carbono pueden circular a trav s del aparat...

Page 6: ...capacity of the furnace should be greater than or equal to the total heat loss of the area to be heated The total heat loss should be calculated by an approved method or in accordance with ASHRAE Guid...

Page 7: ...ace must face the same direction If the furnace is installed in a residential garage position the furnace so that the burners and ignition source are located not less than 18 inches 457 mm above the f...

Page 8: ...thin 12 inches of the bottom of the confined space In a typical construction the clearance between the door and door frame is usually ade quate to satisfy this ventilation requirement CARBON MONOXIDE...

Page 9: ...tilateurs les registres de foyer et tous les autres appareils de combustion aliment s au gaz doivent tre remis dans leur tat initial AVERTISSEMENT Existing Furnace Removal NOTE When an existing furnac...

Page 10: ...oors and windows These changes have helped in reducing heating cooling costs but have created a problem supplying combustion and ventilation air for gas fired and other fuel burning appliances Applian...

Page 11: ...bing Drain Trap and Lines In horizontal applications the condensate drain trap is secured to the furnace side panel suspending it below the furnace A minimum clearance of 5 5 below the furnace must be...

Page 12: ...utdoors as the vent pipe or flue pipe The pipe that supplies air for combustion to the furnace will be referred to as the intake pipe or combustion air pipe This furnace is dual certified and may be i...

Page 13: ...S ULC S636 WARNING Upon completion of the furnace installation carefully inspect the entire flue system both inside and outside of the furnace to assure it is properly sealed Leaks in the flue system...

Page 14: ...e Termination Forced Air Inlet Non Direct Vent Direct Vent Vent Flue Terminations Grade or Highest Anticipated Snow Level Vent Clearances Figure 7 VENT DRAIN RF000142 Coupling Figure 8 WARNING Edges o...

Page 15: ...35 30 25 20 15 10 5 NA 3 103 96 89 82 75 68 61 54 2 45 40 35 30 25 20 15 10 3 110 103 96 89 82 75 68 61 MEC96 CEC96 Direct Vent 2 Pipe and Non Direct Vent 1 Pipe 6 Maximum Allowable Length of Vent Flu...

Page 16: ...e 12 The RF000142 coupling Figure 8 can be secured directly to the furnace intake coupling if condensation is a concern If the RF000142 is used on the combustion air inlet it must be installed with th...

Page 17: ...tion Dual Pipe Figure 18 VENT FLUE TEE COMBUSTION AIR INTAKE DISTANCE BETWEEN COMBUSTION AIR INTAKE AND GRADE DISTANCE BETWEEN VENT AND GRADE Figure 19 Combustion Air Intake may also be snorkeled to o...

Page 18: ...ducts of combustion to the point where condensation takes place The condensate must be collected in the furnace drain trap and routed to an appropriate drain location in compliance with local and nati...

Page 19: ...THE LATEST EDITION OF THE NATIONAL ELECTRIC CODE WARNING WARNING TO AVOID THE RISK OF INJURY ELECTRICAL SHOCK OR DEATH THE FURNACE MUST BE ELECTRICALLY GROUNDED IN ACCORDANCE WITH LOCAL CODES OR IN TH...

Page 20: ...ection Insert hose 2 from outside the cabinet through the cabinet drain hole nearest the top Secure it to the barbed fitting in the elbow with a red clamp 6 For models DM96VE0303AN DM96VE0403AN and DM...

Page 21: ...the RF000142 Coupling Locate hose 2 factory installed Cut off and discard the 45 radius end 2 Install 90 radius end of hose 2 on RF000142 drain outlet and secure with a red clamp 3 Insert coupling in...

Page 22: ...to obtain the respective hoses needed for installation and install per the following directions 1 Remove the drain trap and factory installed drain tube assemblies 2 Remove two 1 plugs from right sid...

Page 23: ...ection of hose 4 to the 100 elbow and the PVC pipe and secure with red clamps 15 Connect the hoses to the trap inlets and secure with silver clamps drain trap outlet must point to the original bottom...

Page 24: ...configured for a left side electrical connection To make electrical connections through the opposite side of the furnace the junction box must be relocated to the left side prior to making electrical...

Page 25: ...ump or gas furnace A heat pump thermostat with three stages of heat is required to properly use a two stage furnace in conjunction with a heat pump Refer to the fossil fuel kit installation instructio...

Page 26: ...any time the draft inducer is powered See con nection diagram below Note This is a 24 volt circuit only the common connection must be on C terminal of the low voltage terminal strip where thermostat...

Page 27: ...ng from an appro priate manufacturer s propane gas conversion kit Taps for measuring the gas supply pressure and manifold pressure are provided on the valve The gas valve has a manual ON OFF control l...

Page 28: ...long nipple is required For models with a hook shaped manifold a 2 long nipple is required Asemi rigid connector to the gas piping can be used outside the cabinet per local codes From the elbow the le...

Page 29: ...the return duct connected to the furnace NOTE Ductwork must never be attached to the back of the furnace For upflow installations requiring 1800 CFM or more use either two side returns or bottom retur...

Page 30: ...changer can be viewed for visual light inspection or such that a sampling probe can be inserted into the airstream The access panel must be made to prevent air leaks when the furnace is in operation W...

Page 31: ...d or other suitable method to prevent air leakage For optimal performance verify that all door gaskets are properly in place and replace as needed to prevent air leakage Drain Trap Priming The drain t...

Page 32: ...ed with the burners operating To measure and adjust the manifold pressure use the following procedure 1 Turn OFF gas to furnace at the manual gas shutoff valve external to the furnace 2 Turn off all e...

Page 33: ...f in step 1 Be certain that all appliances are functioning properly and that all pilot burners are operating Temperature Rise Temperature rise must be within the range specified on the unit rating pla...

Page 34: ...90 1251 1221 1186 F09 1468 1436 1393 1359 1323 1285 1248 1210 F01 1167 1124 1087 1040 995 954 916 869 F02 1317 1277 1240 1201 1161 1122 1081 1045 F03 733 669 606 543 482 424 372 300 F04 1217 1174 1130...

Page 35: ...028 983 943 F01 1167 43 1124 44 1087 46 1040 48 995 50 954 916 869 F03 733 N A 669 N A 606 N A 543 N A 482 N A 424 372 300 F04 1217 41 1174 42 1130 44 1086 46 1045 48 1003 962 925 F02 1317 54 1277 56...

Page 36: ...ESSURE INCHES WATER COLUMN M9C960303AN Y Y1 M9C960803BN Y Y1 M9C960804CN Y Y1 M9C961004CN M9C961005CN M9C961205DN Y Y1 Y Y1 Y Y1 HIGH STAGE COOLING AIFLOW 0 1 0 2 0 3 0 4 0 5 0 6 0 7 0 8 CFM CFM CFM C...

Page 37: ...1 1217 1181 1146 1112 1072 F06 901 851 801 746 690 638 587 543 F07 1112 1076 1032 992 949 905 858 819 F08 1290 1252 1215 1182 1143 1107 1071 1032 F09 1471 1440 1409 1377 1347 1314 1283 1247 F01 1289 1...

Page 38: ...916 868 F05 1321 54 1287 55 1251 57 1217 58 1181 60 1146 1112 1072 F01 1289 39 1234 40 1180 42 1122 44 1058 47 991 917 840 F03 1297 38 1246 40 1199 42 1142 44 1083 46 1020 949 872 F04 1194 42 1137 44...

Page 39: ...speed number every time Left Right switches are pressed Table below shows the available speeds for Low High heat mode 3 When the center switch is pressed the current displayed speed shall be selected...

Page 40: ...08 F09 TWO STAGE COOLING SPEED TABLE FOR 2 STAGE IFC Cooling Mode Low Stage Cooling Mode Sequence On a call for low stage cooling the Y Y1 or Y Y1 and G ther mostat contacts close signaling the furnac...

Page 41: ...t still exists the control will return to lockout Refer to the Troubleshooting Chart for aid in determining the cause Safety Circuit Description A number of safety circuits are employed to ensure safe...

Page 42: ...er of the same type and size TO ENSURE PROPER UNIT PERFORMANCE ADHERE TO THE FILTER SIZES GIVEN IN THE RECOMMENDED MINIMUM FILTER SIZE TABLE OR SPECIFICATION SHEET APPLICABLE TO YOUR MODEL CAUTION Fil...

Page 43: ...er Only Annually inspect the drain tubes drain trap and field sup plied drain line for proper condensate drainage Check drain system for hose connection tightness blockage and leaks Clean or repair as...

Page 44: ...Cool On Delay Delay Seconds Default set at 7 Secs Adjustments can be made in 7 Secs increments from0 to 35 Secs Cool Off Delay Delay Seconds Default set at 65 Secs Adjustments can be made in 5 Secs in...

Page 45: ...with no furnace operation Inspect pressure switch hose repair replace if necessary Blocked flue and or inlet air pipe blocked drain system or weak induced draft blower Circulator blower runs continuo...

Page 46: ...AT AT 0 7 AMPS 2 MANUFACTURER S SPECIFIED REPLACEMENT PARTS MUST BE USED WHEN SERVICING 3 IF ANY OF THE ORIGINAL WIRE AS SUPPLIED WITH THE FURNACE MUST BE REPLACED IT MUST BE REPLACED WITH WIRING MATE...

Page 47: ...ize no less than one half 1 2 inch in size GAS VENT DIRECTLY BELOW KEEP CLEAR OF ALL OBSTRUCTIONS 4 INSPECTION The state or local gas inspector of the side wall horizontally vented gas fueled equipmen...

Page 48: ...lta T Difference between Supply and Return Temperatures DB F GAS PRESSURES Gas Inlet Pressure IN W C Gas Manifold Pressure Low Fire IN W C Gas Manifold Pressure High Fire IN W C Gas Type NG Natural Ga...

Page 49: ...49 THIS PAGE IS LEFT INTENTIONALLY BLANK...

Page 50: ...50 THIS PAGE IS LEFT INTENTIONALLY BLANK...

Page 51: ...51 THIS PAGE IS LEFT INTENTIONALLY BLANK...

Page 52: ...rchased to be directed to the feedback page GOODMAN BRAND AMANA BRAND GOODMAN BRAND AMANA BRAND PRODUCT REGISTRATION Thank you for your recent purchase Though not required to get the protection of the...

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