Troubleshooting The System
Troubleshooting Steps
Rev.201909019
Steps to take before calling AM Solar:
1. Get a voltmeter and test the voltage of the batteries directly to ensure they aren’t drained.
- If you aren’t familiar with how to operate your voltmeter, test it on a known power
source like your car starter battery to ensure you are reading it correctly.
2. If your problem is related to solar:
- Perform a system reset on the solar side. First disconnect the panels from the
controller, usually done with an on/off switch. Then disconnect the battery from the
controller. After 10 seconds, reconnect the battery to the controller and give it 15 seconds
to boot up. Then reconnect solar.
- Download the latest version of the VictronConnect App to your device, and attempt
to reconnect
3. If you problems is related to the inverter:
- Power cycle the inverter by powering it off and back on.
- Check the display(s) to ensure it isn’t remotely powered off, or the current limit is set
too low to not allow enough power from shore.
4. Check all connection points to ensure there are no loose connections.
5. Check all on/off switches to ensure they are on, and all DC breakers are reset.
6. Check all inline fuses to ensure they haven’t blown. You have the following fuses in this kit,
with a spare included for each:
- Inverter 300Amp Class T Fuse
- Victron BMS 15A fuse
- Temperature Sensor Fuse
7. Power cycling the entire system by turning the master electrical on/off switch to off, give it 5
seconds, and then back on.
AM Solar Inc.
3555 Marcola Rd.
Springfield, OR 97477
541.726.1091
If you are still having issues with your system, call AM Solar at 541-726-1091 to be put into our troubleshooting
queue. Give us a shout
before
you get a headache and we’ll help you through things! Please have a volt meter
handy and performed the applicable tests above before contacting us. We’ll be glad to help get you back up
and running as quickly as possible!
