Altigen MaxSupervisor, Manual

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4 MaxSupervisor Manual
3. Open the MaxSupervisor folder, and run the Setup program in that
folder, following the step-by-step installation instructions as they
appear on the screen.
4. Alternatively, if your system administrator has loaded MaxSupervisor
on a shared network server, you can copy the files in the
MaxSupervisor folder to your desktop PC, and run the MaxSupervisor
Setup program.
Uninstalling MaxSupervisor
To uninstall MaxSupervisor,
1. From the Windows Start menu, select Control Panel > Add/Remove
Programs.
2. Click Remove, and respond to any additional prompts.
Automatic Upgrade
Each time you start up MaxSupervisor, a comparison is made with the
version of MAXCS ACC/ACM that is running on the server. If updates
were made on the server, and your version of MaxSupervisor is out-of-date,
you are prompted for upgrade permission. If you automatically upgrade,
the MaxSupervisor startup is terminated and a software upgrade session is
started. Restart MaxSupervisor to run the newer version.
Note: For remote MaxSupervisor users outside the firewall, TCP port
10050 is required to be open to allow auto upgrade. Also,
automatic upgrade over the Internet requires the sending of 15 MB
files over the WAN, which may take some time, to perform the
automatic update.
Downgrade Procedure
1. Go to Control Panel > Add/Remove Programs and remove the
MaxSupervisor 6.5 program and ALL OTHER 6.5 client applications
(including MaxAgent, MaxCommunicator, MaxOutlook, AltiConsole
and CDR Search).
2. Reboot your system.
3. Go to “<local drive>:Program Files\AltiGen\Shared Files\” and
remove AlpInterface.dll.