Altigen MaxSupervisor, Manual

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10 MaxSupervisor Manual
Customizing the Display
You can customize the MaxSupervisor display to meet your needs in the
following ways. MaxSupervisor remembers your preferences the next time
you log on.
• Resize panels by moving the cursor between panels until you see up
and down arrows . Then click and drag up or down to resize the
panels.
• Resize columns by placing the cursor on a column divider in the
header area until you see left and right arrows . Then click and drag
left or right to resize the columns.
• Rearrange columns by clicking and dragging a column name to the
location you want.
See general workgroup queue and staffing information here
Tabbed pages contain various types of information
related to the selected workgroup
Click Agent View tab to see detailed information on
agents’ current calls and login history