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GLOBAL SYSTEM INFORMATION 

This page displays general information about the system. 
Expand the drop-down menu 

on the Home page and touch the information icon. 

UPS identification 

This page displays the following information: 

Model: the Manufacturer’s part number. 
Serial number: the UPS identification number. 
Nominal power (VA): the UPS rated apparent power, in VA. 
Nominal power (W): the UPS rated active power, in W. 
Logic: the DSP firmware version. 
Display: the touch screen display firmware version. 

General configuration 

This page shows the general configuration of the UPS: 

Output voltage: the set UPS r.m.s output voltage (in Volts). 
Output frequency: the set UPS output frequency (in Hz). 
Mode: the operating mode set by the user. 
Auto restart: the set time delay between the detection of the line presence and the automatic UPS turn-on 
(in seconds). 
Auto power off: the set load percentage below which the UPS shuts down. 
Battery low time: the set remaining battery time for which the buzzer will alert the user about the imminent 
output power outage (in min). 
Internal battery: The internal battery capacity (in Ah). 
External battery: The external battery capacity (in Ah). 

For the default settings see Table 2 in the “Configuring the UPS from display” paragraph, Table 3 in the “Default 
setting for other parameters” paragraph and Table 4 in the “Default setting for output signals” paragraph. 

Summary of Contents for Tri Power X31 HE Series

Page 1: ...Tri Power X33 SE 10 to 20 kVA User Manual...

Page 2: ...performing any operations upon the SE UPS This manual must be read in conjunction with the installation manual that contains further information with regards to the safe configuration of the product...

Page 3: ...o be stored pending admission to landfills take care to keep them in a safe place and protected from atmospheric agents to avoid contamination of the ground and ground water especially with lead and t...

Page 4: ...working 12 Temporary bypass 12 Manual bypass 12 Other Features 12 Back feed protection 12 Latch on bypass function 12 Power Walk In 12 DISPLAY 13 Overview 13 Status Bar 13 Icons and symbols 14 Active...

Page 5: ...ult 37 Input signals configuration default configured from the display panel 37 OPERATIVE PROCEDURES 38 Preliminary Operations 38 System On direct command 39 System On command via battery Cold Start 4...

Page 6: ...filter 51 IP30 Version 51 IPx1 kit 51 STATUS ALARM CODES 52 Statuses 52 Commands 52 Warning 53 Anomalies 53 Faults 54 Locks 55 TROUBLESHOOTING GUIDE 56 PREVENTIVE MAINTENANCE 59 Introduction 59 Batter...

Page 7: ...mmunication Board It includes R E P O IN OUT signals interface USB communication port serial port PAR Parallel Board Communication interface card between UPS for parallel function SWBATT Battery Switc...

Page 8: ...ultimate solution is rated at output power factor 1 and defined as ON LINE double conversion technology in accordance with VFI SS 111 classification as set out in standard IEC EN 62040 3 and it provi...

Page 9: ...ring on the electricity grid Whilst the UPS receives energy from the mains supply the DSP will ensure that the connected batteries remain charged The DSP also monitors the amplitude and frequency of t...

Page 10: ...ry start button COLD START 11 Output switch SWOUT 4 Communication ports R E P O IN OUT SIGNAL 12 Manual bypass switch SWMB 5 Communication ports USB SERIAL 13 Brake plate 6 Parallel card optional 14 B...

Page 11: ...D START 11 Output switch SWOUT 4 Communication ports R E P O IN OUT SIGNAL 12 Manual bypass switch SWMB 5 Communication ports USB SERIAL 13 Brake plate 6 Parallel card optional 14 Bypass input switch...

Page 12: ...The USB port is to be used as an alternative to the RS232 serial interface USB port function is only guaranteed when using a cable no longer than 1 5m If a longer cable is required the use of the RS2...

Page 13: ...PS may be set in SMART ACTIVE mode during which according to the statistical data of the quality of the mains power supply the UPS will autonomously decide the most appropriate operating mode between...

Page 14: ...lean and stable the system automatically returns back to the pre set operational mode Temporary bypass During this operational state the load is directly powered by the incoming mains supply therefore...

Page 15: ...t bypass power supply which activates the bypass automatically when a major failure occurs within the UPS thus keeping the load powered without any internal protection and without any limitation to th...

Page 16: ...clamation mark will also be present indicating the number of alarms active at that time In parallel system configuration the status bar shows M if the UPS is master or S if the UPS is slave From the t...

Page 17: ...tus Phase 2 load level Battery status Phase 3 load level System status Manual bypass switch closed SWMB In general the color and the shape of the icons provide instant information to the status of the...

Page 18: ...d to the input to the system Battery Area of the display reserved for displaying the main electrical values related to the battery Bypass input Area of the display reserved for displaying the main ele...

Page 19: ...ances as shown in the examples below The user can return on the home page at any time by tapping the Home icon on the status bar The following are some examples of the home page whilst displaying vari...

Page 20: ...Page 19 to 71 Home page displaying BATTERY WORKING status Home page displaying MANUAL BYPASS SWITCH CLOSED Home page with alarm drop down list opened...

Page 21: ...ough the icons in the Home page Pressing one of the four section icons Input 1 Bypass 2 Battery 3 Output 4 will open the relative measurements page Mains Input page displays the status and the paramet...

Page 22: ...y whilst the symbol is negative if the battery is under charge The charge level is estimated by an algorithm that computes the energy flowing to and from the batteries and the voltage level The autono...

Page 23: ...nputs and programmed using the configuration software Sensor status page displays the temperature of the system and of the power heatsinks The Ext Bat value will be shown if a Battery Cabinet external...

Page 24: ...anges depending on the preset access level Buzzer toggle button UPS info Settings menu Event log Command panel To access the Command Panel tap the Command launcher icon From this page it is possible g...

Page 25: ...P O condition the command panel operations are inhibited To continue remove the R E P O condition and select the system off command to reset the alarm Bypass command Press the Bypass command icon to s...

Page 26: ...s the UPS to work from battery and monitors the battery voltage under load to check if the battery is healthy NOTE the UPS switches to battery just for the short time needed to execute the battery tes...

Page 27: ...ltage the set UPS r m s output voltage in Volts Output frequency the set UPS output frequency in Hz Mode the operating mode set by the user Auto restart the set time delay between the detection of the...

Page 28: ...ting Enables the language configuration of the system menus Tap the flag to select the language Language configuration page Display setting Display configuration pages To save any configuration settin...

Page 29: ...ate and the time of the system System clock configuration page NOTE When the system is first switched on or if the system has been switched off for a long period it may be necessary to set date and ti...

Page 30: ...uch screen pressure confirmation sound cannot be deactivated Change password Access level selection page For more information refer to the Access users level paragraph System log page Tap the Event Lo...

Page 31: ...level expand the drop down menu in the Home page and tap level selection icon A password is required Insert the preset password expert to access the Expert level Expert level selection page Expert pa...

Page 32: ...to the Chapter Operating modes for further details regarding these modes Auto restart If during battery operation the system switches off due to the end of autonomy a remote shutdown command or due to...

Page 33: ...for programmable input signals Refer to Table 4 2 Setting for input signals default configured from the display panel paragraph Inverter output settings From this page the user can set the output volt...

Page 34: ...General configuration page 2 Percentage of power derating with low output voltage Frequency setting To set the desired output frequency tap on the corresponding select box Preset frequencies are 50 a...

Page 35: ...ttery tests in order to regularly monitor the battery health Battery testing configuration page It is possible to schedule the battery test in three different ways Every n hours the UPS will start the...

Page 36: ...dition to the Expert level it is possible to create another two levels PowerUser level The PowerUser level allows the default commands and settings as provided by the factory configuration All these a...

Page 37: ...ection has to be configured from the higher user level Access as Expert user to configure the system The drop down menu in the Home page may change based on the used access level When a password prote...

Page 38: ...present and the system is working in the selected mode Dark blue Bypass operation The system is working from temporary bypass Orange Anomaly The system is working from battery forced bypass or an anom...

Page 39: ...a generic alarm occurs lock fault anomaly warning Sound E This sound is emitted when there is an inverter lock or load off alarm Sound F This sound is emitted if a battery overvoltage fault occurs Sou...

Page 40: ...pert Auto Restart Enables the auto restart function 5 sec OFF ON configurable 0 240 seconds Expert Auto Power Off Enables and configures the auto power off function OFF OFF ON configurable 2 10 Expert...

Page 41: ...ION DESCRIPTION OUT 1 Load on Bypass Load on bypass with closed contact between pin 2 and pin 4 Otherwise closed contact between pin 1 and pin 4 OUT 2 Battery working UPS in battery working with close...

Page 42: ...Aux open By connecting pins 2 and 6 to a normally open contact auxiliary contact of the external output switch the UPS will receive information in relation to the status of the external output switch...

Page 43: ...below steps Close SWMB Close the protective devices upstream to the UPS Verify there isn t an output short circuit in the wiring system Open the protective devices upstream to the UPS Open SWMB Close...

Page 44: ...ered by the inverter The buzzer should start and the system status should read DISCONNECTED FROM THE LOAD This indicates that the output switch SWOUT is not closed and the load is not supplied From th...

Page 45: ...omalies are present except Output Switch open the system will be in the DISCONNECTED FROM LOAD state close the SWOUT output switch Verify the output voltages on the Output status page The system is no...

Page 46: ...System measurements page no presence of the message Bypass not available Verify that the inverter is synchronised to the bypass line no presence of the message Inverter asynchronous From the Command...

Page 47: ...t procedure Restore the On Line Mode after Manual Bypass The following operations have to be performed in order to switch the UPS from Manual Bypass to ON LINE mode Switch on the Mains SWIN the Bypass...

Page 48: ...urn on in STAND BY WITH CB OFF mode The status led will light up and the display will start Verify the Mains and Bypass input voltages on the System measurements page Verify that no anomalies are pres...

Page 49: ...t and output switches after system off and lastly with the UPS off open the battery fuse holder SWBATT to avoid unnecessary battery discharge When the UPS is started again it is possible that date and...

Page 50: ...to each other in order to avoid loops For EMI reasons if possible place the UPS and Battery Cabinet side by side in order to keep the cable length as short as possible suggested 3mt maximum If it is n...

Page 51: ...eck that the UPS is working properly simulate a black out by opening the SWIN input disconnect switch of the UPS The load must continue to be powered the status light must change to orange and the buz...

Page 52: ...nnection of a temperature probe for a Battery Cabinet placed adjacent to the UPS or up to 10 meters away If this distance is insufficient then it is possible to extend it up to 25 meters To install th...

Page 53: ...CONNECTION INFORMATION paragraph of the Installation manual Use a double insulated cable with a cross section of 1mmsq to connect the SERVICE BYPASS terminal to the auxiliary contact of the remote mai...

Page 54: ...e configuration software INPUT switch for correct sizing refer to the Internal Protective Devices paragraph OUTPUT switch for correct sizing refer to the Internal Protective Devices paragraph equipped...

Page 55: ...equipped with an isolation transformer connected to the UPS output terminals NOTE A Dual Input line is present as standard on this UPS version The transformer is connected to the UPS output terminals...

Page 56: ...Page 55 to 71 For parallel operation of this UPS version please refer to local sales department...

Page 57: ...nsion slots for accessory communication or I O expansion boards that enable the equipment to communicate using the main communication standards Some examples Second RS232 port Serial duplicator Ethern...

Page 58: ...ipped with an on site installation kit for an optional roof to protect the UPS against vertical falling drops of water This kit is suitable for standard XTD chassis to achieve IP21 protection degree o...

Page 59: ...ith CB on S30 Wait recharge batteries S31 Calibration S32 Starting S40 ON LINE mode S41 ON LINE Saving mode S42 Economy mode S43 Economy plus mode S44 Active economy mode S45 Frequency converter mode...

Page 60: ...ypass command C06 Emergency off command C07 Remote battery charger off command C08 Bypass command active Table 8 UPS command list Warning Messages that refer to a specific configuration or operation o...

Page 61: ...7 Bypass switch open A18 Bypass voltage out of range A22 Load user threshold L1 A23 Load user threshold L2 A24 Load user threshold L3 A25 Output switch open A26 Battery not present A27 Battery not pre...

Page 62: ...able F25 Output negative power F26 Output contact short cct L1 F27 Output contact short cct L2 F28 Output contact short cct L3 F29 Output fuse contact fault L1 F30 Output fuse contact fault L2 F31 Out...

Page 63: ...voltage L2 L19 Inverter undervoltage L3 L20 Inverter sinewave abnormal L1 L21 Inverter sinewave abnormal L2 L22 Inverter sinewave abnormal L3 L23 Output overload L1 L24 Output overload L2 L25 Output o...

Page 64: ...nect the mains to the terminals as indicated in the Installation manual UPSTREAM PROTECTIVE DEVICE OPEN Reset the protective device Warning check that there is no overload or short circuit at the outp...

Page 65: ...ut terminal connections THE ALARM LIST SHOWS ONE OR MORE OF THE FOLLOWING CODES A13 A14 A15 PROTECTIVE DEVICE UPSTREAM FROM THE BYPASS LINE OPEN ONLY IF BYPASS IS SEPARATE Reset the protective device...

Page 66: ...E FOLLOWING CODES F26 F27 F28 F29 F30 F31 L29 L30 L31 INTERNAL PROTECTIVE FUSES BLOWN ON THE PHASES OR INPUT RELAY BROKEN Call your local service centre THE ALARM LIST SHOWS ONE OR MORE OF THE FOLLOWI...

Page 67: ...and then on again Switch off the maintenance bypass If the fault persists contact the nearest technical support centre THE ALARM LIST SHOWS ONE OR MORE OF THE FOLLOWING CODES L26 L27 L28 OUTPUT SHORT...

Page 68: ...scuss the different personalised preventive maintenance options Batteries Thanks to an advanced battery care system our UPS preserve the batteries health both during charging and discharging phase For...

Page 69: ...Class 1 Output voltage harmonic distortion with standardized linear and distorting load 1 with linear load 1 5 with distorting load Crest factor allowed at rated load 3 1 Precision of frequency in fr...

Page 70: ...hout battery intervention for 400Vac 2 Without battery intervention for 50 60Hz 3 With full load and source THDv 1 4 Referred to the version with maximum number of batteries 5 Noise level 1m db A 2 in...

Page 71: ...k energy com France and Benelux fbnl alpha outback energy com Spain spain alpha outback energy com Russia russia alpha outback energy com Africa africa alpha outback energy com Alpha and Outback Energ...

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