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MATE3s Specifications

Firmware Revision

This manual applies to MATE3s System Display and Controllers with a firmware version of 001.001.xxx or higher.

FCC Information to the User

This equipment has been tested and found to comply with the limits for a Class B digital device when powered by a 
DC source, pursuant to part 15 of the FCC Rules.  These limits are designed to provide reasonable protection 
against harmful interference in a residential installation.  This equipment generates uses and can radiate radio 
frequency energy and, if not installed and used in accordance with the instructions, may cause harmful 
interference to radio communications.  However, there is no guarantee that interference will not occur in a 
particular installation.  If this equipment does cause harmful interference to radio or television reception, which can 
be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one 
or more of the following measures:



Reorient or relocate the receiving antenna.



Increase the separation between the equipment and the receiver.



Consult the dealer or an experienced radio/TV technician for help.

Weight

1.4 lb (0.64 kg)

Shipping Dimensions (H x W x D)

3 ¼ x 9 x 13 ½” (33.7 x 22.9 x 34.3 cm)

Dimensions (H x W x D)

7 ½ x 7 1/16” x 1 5/8” (19 x 17.9 x 4.2 cm)

Mechanical

Shipping Weight

3.0 lb (1.36 kg)

Ports

RJ45 for proprietary OutBack HUB communication (x1), RJ45 Ethernet port (x1)

Nonvolatile Memory

64 Mb (for internal data logs and MATE3s configuration settings)

Interface Display 

Liquid Crystal Display (LCD)

Control Keypad

4 soft keys, 6 hot keys

4 navigation keys, 1 control wheel with Enter button

Status Indicators

9 LED indicators

Battery (for real-time clock and internal memory)

CR2032

Communication Protocol

Proprietary OutBack network

Interconnection Cabling Standard

Category 5 OutBack proprietary

PC Interface

Category 5

Environmental Rating

Indoor only

Warranty

5-year standard

Emissions

Indoor only

Listings

UL 1741 1st Edition; 2005 Version, CSA 107.1-01

Compliance

CE Conformance European EN 55022 Class B

Regulatory

900-0125-12-01 Rev A

 

©2017 OutBack Power Technologies.  All Rights Reserved.

2.

Check the LED indicator.

o

A flashing 

EVENTS 

indicator means a warning has occurred.

o

A solid 

EVENTS 

indicator may mean that the system has shut down due to an error.  If Advanced Generator Start (AGS) is

in use, it may also mean the system has suffered an AGS fault.

See the 

MATE3s Overview Guide

 and the inverter literature for more information on warnings and errors.  See page 30 for more 

information on testing AGS.      

3.

Press 

the 

EVENTS 

hot key 

to display the 

Event History

 screen.

The 

Event History

 screen will appear with a list of events that have occurred.

o

The 

<Next>

 soft key 

selects the next event in the list.

o

The 

<Prev>

 soft key 

selects the previous event in the list.

o

The control wheel will also scroll up and down the list.

o

The 

<Back>

 soft key 

B

 returns to the Home screen.

4.

Press the 

<Detail> 

soft key 

E

 when the desired event is highlighted in the list.

This opens the 

Event History Detail

 screen.

o

Using the control wheel will display the details for the previous, or next events.

o

The 

<ACK>

 soft key 

G

 will acknowledge one open event.

o

The 

<ACK ALL>

 soft key 

H

 will acknowledge all open events.

Once acknowledged, the 

EVENTS 

indicator will turn off.

o

The 

<Back>

 soft key

 F

 returns to the 

Event History

 screen.

o

Press 

<Back>

 again (

B

) to return to the Home screen.

5.

If the event involves another device within the system, then refer to that device’s manual for troubleshooting advice.

Event Messages 

The 

EVENTS

 

indicator shows that an event has occurred which requires attention.  If this LED illuminates, 

follow these steps to help determine the nature of the fault.  This may also help resolve the problem.

See the 

MATE3s Overview Guide 

for more information on the 

EVENTS

 

indicator. 

To investigate event messages:

1.

Look at the system indicator on the Home screen.  The icon
will change to indicate the device that needs attention.

These system 
indicators are often 
specific to certain 
products or 
configurations.  
See the 

MATE3s 

Overview Guide

 for 

more information 
on home screen 
symbols.

    !       

    !

Check Utility Grid 
(Grid Tied system type only)

    !

Check Inverter

    !

Check Generator 
(Off Grid system type only)

   X

Battery Critical
(if FN-DC is present)

G

Message

OK

System operational  

Symbol

Check Battery 
(if FN-DC is present)

Look

Check

Troubleshooting

B

C

A

A

D

G

E

F

E

H

 Page 50

 Page 51

Specifications

Troubleshooting

Summary of Contents for Out Back Power MATE3s

Page 1: ...CK POWER TECHNOLOGIES a MAKES NO WARRANTY AS TO THE ACCURACY SUFFICIENCY OR SUITABILITY OF ANY TECHNICAL OR OTHER INFORMATION PROVIDED IN ITS MANUALS OR OTHER DOCUMENTATION b ASSUMES NO RESPONSIBILITY OR LIABILITY FOR LOSS OR DAMAGE WHETHER DIRECT INDIRECT CONSEQUENTIAL OR INCIDENTAL WHICH MIGHT ARISE OUT OF THE USE OF SUCH INFORMATION THE USE OF ANY SUCH INFORMATION WILL BE ENTIRELY AT THE USER S...

Page 2: ...stop a generator The MATE3 allows a user to view monitor and establish all the settings and values that occur while the system is running Occasionally components may be added or upgraded electrical loads increase or patterns of usage may change These settings and values can be adjusted to match On screens with set points the control wheel E serves two functions navigation and set point adjustment ...

Page 3: ...ommended Programming Order It is recommended that programming proceed in the following order 1 Establish Profile Wizard settings W 4 2 Save the Profile as applicable in either W 1 W 2 or W 3 3 Program the Profile as applicable in either W 1 W 2 or W 3 4 Program any other custom settings 5 Save the System Configuration S 2 6 When restoring settings in the future restore the System Configuration ins...

Page 4: ...s when a button is pushed or the control wheel is used Button Beep Enabled or Disabled Wheel Click Enabled or Disabled IMPORTANT Some features are dependent on time and date settings Be sure to adjust these settings for the proper time and date for the location of the installation The MATE3s clock does not automatically adjust for daylight savings time The MATE3s does automatically adjust for leap...

Page 5: ... maximum This name is displayed on the Home screen Set User Access Level A This menu allows one of four different user access levels UAL to set points for programming Full Access Level 1 UAL1 This allows full access to all available menus This is the same access permitted by the installer password It is the default setting Advanced Access Level 2 UAL2 This allows access to many user menus It also ...

Page 6: ... Gen AC Input Voltage Limits FX class Pulse Spacing Adjusts the time between search pulses in single AC cycles Shorter spacing will detect loads more quickly This consumes more power o I 8 Auxiliary Output Relay o I 9 Inverter Stacking o I 10 Power Save Ranking o I 11 Grid Tie Sell B A C D I 3b Grid and Gen Input Voltage Limits FX class only The inverter will not connect to an AC source unless spe...

Page 7: ...epicted On activates the AUX output immediately It displays Manual On and remains continuously active until Off is selected Auto activates the AUX output according to the Aux Mode automatic criteria When activated it displays Auto On otherwise it displays Auto Off Off deactivates the AUX output It displays Manual Off Note that the AUX output may still activate from the settings of inverter or MATE...

Page 8: ...nverter for the L2 output in a split phase system B Phase C Phase Master The subphase master inverters for the B or C outputs in a three phase system 3p Master or 3phase Master The primary inverter for three phase systems that include the selection 1 2ph Master as shown above The 3p Master is Phase A 3phase Classic B C or 3p OB Slave A B C A secondary inverter for three phase systems Used in model...

Page 9: ... will appear Pressing this key returns the screen to the Inverter menu NOTE Some items are retained at the present setting even when the inverter is reset to factory defaults The retained settings include the Output Voltage all items in the Calibrate menu Model Select and all items in the Grid Interface Protection menu This menu contains sensitive inverter settings Some settings relate to regional...

Page 10: ...ler Owner s Manual features this as an option under RTS Compensation Limited Lower and Upper Battery Voltage Adjust the lowest and highest allowed compensated voltage The Owner s Manual features these as an option under RTS Compensation See page 42 for the effects of the Profile Wizard on both settings C 4 Battery Equalize CAUTION Battery Damage Do not equalize any sealed battery types VRLA AGM Ge...

Page 11: ... reaching Disconnect Disconnect Delay The time after reaching Disconnect before the output is activated Float activates the AUX output when the charge controller enters the Float stage It can operate a charged indicator Not depicted No settable parameters Remote allows the AUX output to be activated by manual or automatic commands based in the MATE3s such as AGS Not depicted No settable parameters...

Page 12: ...tivates the relay by automatic criteria according to the option selected in Relay Set Points Off deactivates the relay and prevents any of the FLEXnet Relay Set Points options from working Note that even if the relay output is set to Off it may still be activated by an external option such as AGS See page 25 Invert Logic Switches the relay s function from N O a normally open state to N C a normall...

Page 13: ...ect to the inverter s GEN terminal input when using AGS If the input priority is set to GRID and the GRID terminals are energized an automatically controlled generator will shut down AGS turns on the inverter s charger even if it had previously been manually disabled AGS Topics These menus show the different topics settings and starting conditions for AGS AGS screens and topics included under M 1 ...

Page 14: ...nge varies with battery voltage NOTE The Quiet Time settings overrides the settings and prevents an automatic start The exception is 2 Minute Start As an emergency set point it will start the generator regardless of Quiet Time settings Enabled either enables Y or disables N the Load Start function Start the load size 0 to 50 kW which requires the generator to start following the Delay time 1 to 24...

Page 15: ...ints Voltage Load Must Run Exercise etc preventing the generator from starting automatically The only exception is 2 Minute Start which is considered an emergency start set point and which will start the generator regardless of Quiet Time settings M 1 AGS continued Set Generator Total Run Time The total running time for an automatic generator is displayed on the Generator Status screen which is ac...

Page 16: ... shows the reason for starting under Last Run The first two columns in the table below are a list of start reasons The remaining columns display the possible reasons for the generator to stop The possible stop reasons are connected to the start reasons For example a generator which started due to Load kW can stop due to reduction of load kilowatts due to Quiet Time or manually However it will not ...

Page 17: ...ogging to the SD card It does not turn off data logging to the internal flash memory Compact records only the minutes and seconds for each interval recorded SD Card DataLog Write Interval the interval 1 to 60 seconds at which data is automatically downloaded to the SD card SD Card Icon Front Back SD Card Clearance The data log shown in this example is arranged by date and time It shows all devices...

Page 18: ...ters However it is not compatible with Mini Grid and cannot be used at the same time To prevent conflicts when using HBX mode make certain not to select Mini Grid Selection of AC input modes can be found on page 11 Information on Mini Grid and other modes can be found in the inverter Operator s Manual HBX is also incompatible with the Grid Use Time and Load Grid Transfer functions in the MATE3s Th...

Page 19: ...e If a start time equals a stop time no action will be taken and the time period is ignored If the battery voltage falls below the inverter s Low Battery Cut Out voltage the inverter will automatically connect to the AC input source regardless of the time of day setting M 5 Load Grid Transfer The MATE3s can force all inverters to automatically reconnect to the utility grid even if the normal mode ...

Page 20: ...active function to be turned off at midnight each night This function allows the charge controllers to complete a charge cycle at the beginning of the next day before the system begins selling It prevents the batteries from remaining at or below the Sell voltage for extended periods without receiving a full charge If grid interactive inverters are not present this item is inoperative Options are N...

Page 21: ... complete press Exit to return to the Main Menu K W 2 Using Existing Profiles If the most recent profile was lost or changed it can be retrieved from an SD card and applied to the system If the profile was not ideal any existing value can be changed before re applying the profile To apply a profile that was previously saved 1 From the Profile Wizard menu select Existing Profile This will take the ...

Page 22: ...System Type B System Type Off Grid Grid Tied Backup System Voltage Vdc B C Array Wattage Battery Type FLA Gel AGM and Capacity Ah Wizard Generator Configuration F Generator Installed Y or N Generator Type AC or DC and Size kW Generator Start Manual or Auto AUX Output Port F G Wizard AC Configuration D AC Output Voltage Vac AC Phase Single Split 3 Phase AC Input Breaker Size Aac Maximum Output Load...

Page 23: ...e new data log name Saving to SD Card will be displayed In either case C Wait for the confirmation screen to appear After the screen appears press Continue to return to Upload and Save Data Log B A C Date AH 0 38 kWh Max Amps 0 38 0 9 36 Max Watts 52 48 32 0 8 1 hour 1 hour FLEXmax Data Log 6 13 15 6 12 15 6 11 15 Absorb Time 0 00 0 00 0 00 Float Time 0 00 0 00 0 00 Min Battery V 24 1 24 1 24 1 Ma...

Page 24: ...ard or deleted from the MATE3s internal memory o To Save an Event Log E 1 o To Read an Event Log File from the SD Card E 2 o To Delete an Event Log E 3 E 1 To Save an Event Log To create a data log for the FLEXmax Charge Controller 1 From the Event Logs menu select Save Events to SD Card 2 On the Date Range set point use the control wheel to select the date for the event log or logs to be saved to...

Page 25: ... OutBack product to which it is connected The OutBack products may not be powered up or connected Symptom Possible Remedy Check all OutBack devices for correct operation Check or replace the CAT5 cable running from the MATE3s to the OutBack product The left hand RJ45 port on the back of the MATE3s is used for computer communications It cannot power a MATE3s Make sure the CAT5 cable is plugged into...

Page 26: ...r Technologies All Rights Reserved 2 Check the LED indicator o A flashing EVENTS indicator means a warning has occurred o A solid EVENTS indicator may mean that the system has shut down due to an error If Advanced Generator Start AGS is in use it may also mean the system has suffered an AGS fault See the MATE3s Overview Guide and the inverter literature for more information on warnings and errors ...

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