Lowes.com/allenandroth
16
TROUBLESHOOTING
PROBLEM
POSSIBLE CAUSE
CORRECTIVE ACTION
Fan wobbles.
4. Set screw in motor coupling is
loose.
5. Blades are loose.
6. Blade holders are loose.
7. Fan blade out of balance.
8. Fan too close to vaulted ceiling.
9. Transition to different speed.
10. Fan not securely mounted.
4. Raise motor coupling up and
tighten set screws securely.
5. Check that all blades are screwed
firmly into blade holders.
6. Check to be sure the fan blade
flanges seat firmly and uniformly
on the surface of the motor hub.
If flanges are seated incorrectly,
loosen the flange screws and
retighten.
7. Interchange two adjacent blades;
this will redistribute the weight
and possibly result in smoother
operation. Or, refer to the
instructions inside the balance
kit (S).
8. Lower or move fan. Extension
downrods may be ordered.
9. When switching from medium to
low speed, you may notice some
fan wobble in the fan. When
the fan stabilizes at low speed,
wobble will disappear.
10. Make sure canopy and mounting
bracket are tightened securely to
ceiling joist.
Fan does not start. 1. Power turned off, fuse blown or
circuit breaker tripped.
2. Loose wire connections or wrong
connections.
3. Motor reversing switch not
engaged.
4. Pull chain switch not “on”.
5. The dip switches from the remote
and receiver are not set to the
same frequency.
6. Batteries do not work.
1. Turn power on, replace fuse or
reset breaker.
2a. Turn power off and loosen
canopy; check all connections
according to section WIRING
INSTRUCTIONS on page 9 to 10.
2b. Check the plug connection in the
switch housing.
3. Push switch firmly right or left.
Fan will not operate when switch
is in the middle.
4. Pull switch chain.
5. Check to make sure the dip
switches from the remote and
receiver are set to the same
frequency.
6a. Make sure the batteries are
installed properly into the remote.
6b. Replace old battery with new one.
