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Rockwell Automation Publication 1608S-UM001C-EN-P - November 2018
Chapter 4
Operation, Maintenance, and Troubleshooting
Table 7 -
Red ERROR Status Indicator
Flash Codes
Reset Communication
If Ethernet port communication fail, the monitor has an assigned IP address that
may be incompatible with your current LAN. Reset the monitor IP address to the
default value by simultaneously pressing the RESET and Heartbeat
♡
buttons for
10 seconds. This will also reset the security user name and password to their
default values. The Ethernet connection will restart after 5 seconds. Then follow
the
Ethernet Communication Setup on page 10
to assign a new IP address and
change username and password from default values.
Hard Reset
If the monitor fails to respond, press and hold the RESET buttons for 4 seconds
to perform a hard reset. This will not erase stored event data, but will cause a
power-up event to be recorded.
Planned Shutdown
The monitor will normally record an interruption event whenever mains power
is disconnected. It is often preferable to exclude maintenance shutdowns from
your site’s power data record. To shut down the monitor without recording an
interruption event, push and hold the Heartbeat
♡
button for 10 seconds, until
the Status Indicator blinks rapidly. The monitor will automatically restart the
next time power is cycled, or when the button is held for another 10 seconds.
Flash Rate
Meaning/Possible Causes
Off
OK
1
Communication error on the last attempt to contact the i-Grid servers. Will retry the connection after a period of time
2
Ethernet interface is not configured and connected to a network
Ethernet interface is initializing
Network cable is unplugged
Note: Only in Ethernet mode
3
Voltage is low. The monitor has not detected an AC signal above 90% nominal on each of the enabled voltage
channels
4
Both Ethernet and event detection are not initialized yet (combination of status 2 and 3)
Note: Only in Ethernet mode
SHOCK HAZARD:
Do not remove the right cover while main voltage is applied.
The middle cover should never be removed.there are no user-serviceable parts
inside.